Crtc Complaints

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How to Make a Complaint About Your Telephone Service CRTC

    https://crtc.gc.ca/eng/phone/plaint.htm
    The CRTC sends your complaint, as well as your name, address, and telephone number, to the telephone company so it can investigate and resolve your complaint. Under relevant legislation, the company must protect the privacy of your personal information.

Broadcasting complaints: TV and radio CRTC

    https://crtc.gc.ca/eng/info_sht/g8.htm
    Accessibility issues: The CRTC handles complaints about accessibility. For example, if you ask your broadcasting service provider to submit your bill in Braille and it doesn't do so, contact the company again. If you're still not satisfied, contact the CRTC. Filing a broadcasting complaint with the CRTC …

Support Centre CRTC

    https://crtc.gc.ca/eng/contact/
    Telemarketing complaints must be submitted to the National Do Not Call List (DNCL) online or by phone at 1-866-580-DNCL (3625). Contact the DNCL. ... If you suspect that your provider is not following the CRTC’s rules, please let us know by filling out our complaint form. Back.

How to Make a Complaint about your Internet Service CRTC

    https://crtc.gc.ca/eng/internet/plaint.htm
    How to Make a Complaint about your Internet Service. Internet service providers compete to have you as a customer. When businesses compete, the CRTC does not intervene in the retail rates that are charged to customers. The CRTC is also not directly involved in their billing and marketing practices, quality of service issues, and customer relations.

CRTC calls for complaints on misleading, aggressive ...

    https://business.financialpost.com/telecom/crtc-calls-for-complaints-on-misleading-aggressive-telecom-sales-practices
    Jul 16, 2018 · CRTC calls for complaints on misleading, aggressive telecom sales practices The regulator also called on the companies such as BCE, Rogers and Telus to answer a series of questions about their sales practices

Commission for Complaints for Telecom-television Services ...

    https://crtc.gc.ca/eng/phone/cprstccts.htm
    If you have a complaint about your telecommunications or television services, you should first try to resolve the issue with your service provider. If you can’t reach an agreement with your provider, contact the CCTS. For information about how to do this, see the CCTS Guide to Making a Complaint.

Make a Complaint - cbsc.ca

    https://www.cbsc.ca/make-a-complaint/
    The CBSC has received a large number of very similar complaints concerning comments made about hockey on CTV’s The Social on November 12, 2019. To ensure that all complaints are dealt with efficiently and in a timely manner, the CBSC limits the number of complaints it will accept in respect of the same broadcast.

Filing an Informal Complaint Federal Communications ...

    https://www.fcc.gov/consumers/guides/filing-informal-complaint
    The Federal Communications Commission gives consumers the opportunity to file informal complaints about problems with the communications services that the FCC regulates. Complaints can be filed through the FCC's Consumer Complaint Center, which educates consumers about communications issues and guides them through the complaint process.

Consumer Complaint - Canada.ca

    https://lnnte-dncl.gc.ca/plt-cmp-eng
    The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls. The National DNCL Rules set out responsibilities for Canada’s telemarketers and clients of …

Commission for Complaints for Telecom-Television Services ...

    https://www.ccts-cprst.ca/
    Resolving customer complaints about Canadian telecommunications and television services for over 10 years Introducing the Internet Code Effective January 31, 2020, the CCTS begins administering the new Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC) in July 2019.

Complaints about Bell, Rogers and Telus to CRTC include ...

    https://www.thestar.com/business/2015/05/25/complaints-about-bell-rogers-and-telus-to-crtc-include-heart-wrenching-offbeat-gripes.html
    May 25, 2015 · Complaints about Bell, Rogers and Telus to CRTC include heart-wrenching, offbeat gripes Wireless carriers automatically renewing customers’ contracts without their consent. Clients being kept …

My CRTC Account Services

    https://services.crtc.gc.ca/pub/CommonAppPublic/Default.aspx
    Jun 02, 2019 · My CRTC Account Services Submit your form via My CRTC Account, a secure method for sending electronic files to the Commission.. Frequent Users: log in. GCKey and Partner Log In allow you to securely conduct online business with various governmental programs and services.

CRTC - Canadian Radio-television and Telecommunications ...

    https://www.facebook.com/crtceng
    CRTC - Canadian Radio-television and Telecommunications Commission. 7.1K likes. Welcome to the CRTC Page! Find and share useful info on your...Followers: 7.6K

Interactive questionnaire - CCTS

    https://www.ccts-cprst.ca/for-consumers/complaints/complaint-form/
    If you can’t resolve a complaint with your service provider, use this form to submit your complaint to us. We’ll ask you a series of questions. To help us process your complaint quickly, collect all pertinent documentation, such as copies of bills, proof of payment or relevant correspondence between you and your service provider before you ...

Complaints - CCTS

    https://www.ccts-cprst.ca/for-consumers/complaints/
    Complaints process explained. We regularly examine our complaint handling process to ensure that it is thorough, fair and efficient. Here’s how the process works. Assessment When we receive a complaint…

Bell customers, employees flood CBC with complaints about ...

    https://www.cbc.ca/news/business/bell-high-pressure-sales-reaction-1.4413187
    "The CRTC needs to take a look at the sales practices of telecommunications and broadcasting companies in Canada with a particular emphasis on upselling or misleading sales," PIAC executive ...

Former Bell and Rogers employees reveal sales secrets ...

    https://www.cbc.ca/news/business/telecom-employees-submit-complaints-to-crtc-inquiry-1.4794953
    Telus customer John Buhler submitted a complaint to the CRTC public inquiry about a supposed fixed price for TV, home phone and internet that kept increasing. (Samuel Martin/CBC)

National Do Not Call List - Canada.ca

    https://lnnte-dncl.gc.ca/en/ContactUs
    For Consumers Service. Canadian consumers calling from within Canada who wish to register their number on the National Do Not Call List (DNCL) or who wish to file a complaint by phone, fax, or teletypewriter, can do so by using the National DNCL service line by calling toll-free:

Do wireless customers have a right to paper bills? Telus's ...

    https://www.cbc.ca/news/business/koodo-telus-paper-bills-seniors-piac-crtc-1.4703338
    In response, advocacy groups have filed a complaint with the CRTC to try to stop the move.



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