Department Of Health Nhs Complaints Procedure

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NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Contact your local clinical commissioning group (CCG) for complaints about secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing, for example. Every CCG will have its own complaints procedure, which is often displayed on its website. Find contact details for CCGs

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

NHS England Complaints

    https://www.complaintsdepartment.co.uk/nhs-england/
    If your complaint is about public health organisations (those who provide services which prevent disease, promote health and prolong life), contact your local council; If you are making a complaint via email please state: ‘For the attention of the complaints team’ in …

Complaints Procedures Department of Health

    https://www.health-ni.gov.uk/articles/complaints-procedures-doh
    Our complaints procedure is not a substitute for your right to complain to the Northern Ireland Public Services Ombudsman's Office. You should note, however, that the Northern Ireland Public Services Ombudsman will generally expect you to have used all the steps of the Department’s internal Complaints Procedure before accepting your complaint.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

Making a complaint - Barts Health NHS Trust

    https://www.bartshealth.nhs.uk/complaints
    The NHS Complaints Advocacy Service offers free independent and confidential advice to help people make a complaint or express a concern about the trust or any other NHS service. They can provide help to make a complaint, and give advice about using the complaints system. They can offer support to help you through the complaints process.

Isle of Man Government - Complaints and compliments

    https://www.gov.im/about-the-government/departments/health-and-social-care/complaints-and-compliments/
    Complaints and compliments. The Department provides a wide range of services to the people of the Island therefore your views about the service you receive from our staff are important to us. ... For more detailed information please refer to the leaflet 'National Health Service Complaints Procedure ... Complaints Procedure for Health Services ...

National Health Service Complaints Procedure

    https://www.gov.im/media/78871/nhs_complaints_guide.pdf
    National Health Service . Complaints Procedure . A Patient’s Guide. Issue Date January 2012 . Rheynn Slaynt . ... National Health Service and is dissatisfied with the treatment received. ... are independent of the Department of Health, a Chairperson, a Convenor and one

Complaints - Betsi Cadwaladr University Health Board

    https://bcuhb.nhs.wales/contact-us/complaints/
    You are not happy with care or treatment provided by or for the Betsi Cadwaladr University Health Board; If you have any concerns you think we should know about; What is a complaint? A complaint is when you feel unhappy about any service provided by the NHS.

Making a complaint guide - Care UK

    https://www.careuk.com/sites/default/files/CareUK_Complaints_Guide.pdf
    NHS Complaints Procedure, which entitles you to be represented by the Independent Complaints Advocacy Service (ICAS). The NHS Complaints procedure is available through the Department of Health’s website (www.dh.gov.uk). The Independent Complaints Advocacy Service (ICAS) You may wish to have support in dealing with your complaint

NHS Ayrshire & Arran - Feedback and complaints

    https://www.nhsaaa.net/about-us/feedback-and-complaints/
    Feedback and complaints. You are the best person to tell us about your care. By telling us about your care, you help us to give you the best care possible, provide a …

NHS Complaints Procedure - NHS Tayside

    https://www.nhstayside.scot.nhs.uk/YourRights/PROD_213142/index.htm
    NHS Complaints Procedure . Those who are responsible for looking after your health will do whatever they can to make sure you are given the best possible treatment. NHS Tayside values your comments, good or bad, to help us improve the service.

Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.



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