Department Of Health Nsw Complaints

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How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    Any person can make a complaint, including: the person who experienced the problem. a parent or guardian of the person or child concerned. a relative, friend or representative chosen by the person concerned for the purpose of making the complaint. a health service provider or …

Contact us - Ministry of Health

    https://www.health.nsw.gov.au/pages/contact.aspx
    Deaf, hearing-impaired or speech-impaired customers can contact us through the National Relay Service: TTY users phone 133 677, then ask for (02) 9391 9000. Speak and Listen users phone 1300 555 727 then ask for (02) 9391 9000.

Your feedback - Ministry of Health

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Complaints must be in writing and may be made about the professional conduct of a health service provider that affects the care and treatment of an individual. If you prefer a language other than English ring the Commission via their Telephone Interpreter Service on 131 450.

Feedback - Ministry of Health

    https://www.health.nsw.gov.au/pages/feedback.aspx
    If your feedback is patient related, please specify the name of the Hospital/Facility and Patient’s full name and address.

Managing Complaints and Concerns about Clinicians

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2018_032.pdf
    Managing Complaints and Concerns about Clinicians Summary This Policy Directive provides a standard approach for the management of serious complaints and concerns about clinicians working in NSW Health. This Policy and its Procedures are to be used …

Complaint Management Policy - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    4.3 NSW Department of Health is responsible for: • Reviewing and evaluating the implementation and effectiveness of complaint management policy. • Reviewing reports provided by health services on complaint data and trend analysis. • Ensuring a statewide report on complaint …

Complaint Management Guidelines - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/GL2006_023.pdf
    Complaints may be made in person, by telephone, letter, survey, and in some cases through the media. This broad definition of a complaint underpins the value of a consumer-focused health service where the flow of feedback serves to identify system failures or practitioner issues that require attention.

Home - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

Complaints, compliments and suggestions

    https://education.nsw.gov.au/about-us/rights-and-accountability/complaints-compliments-and-suggestions
    To make a complaint about a school principal or about a broader function of the department, you can use the online form on this page or email us at [email protected]. For complaints, compliments or suggestions about a service provided by one of the administrative directorates or workplaces, contact that service area and ask to speak to a manager.

NSW Health

    http://www.health.nsw.gov.au/
    Novel coronavirus - Find the facts Find out about novel coronavirus, health advice and the emerging situation Managing medications during and after a bushfire Find out what steps to take if you have lost your Medicare, DVA or Centrelink card, medication or prescription due to bushfires or have been without electricity for an extended period.

Contact us - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
    Mar 15, 2019 · Toll Free in NSW : 1800 043 159: TTY service for the hearing impaired (02) 9219 7555 or contact the National Relay Service on 133 677: Fax (02) 9281 4585 : Email: [email protected]: Office address : Level 12, 323 Castlereagh Street (corner of Hay St) SYDNEY NSW 2000 : The office is located close to Central Station and is accessible by wheelchair.

Contact us Australian Government Department of Health

    https://www.health.gov.au/about-us/contact-us
    Complaints Online. Lodge a complaint. Phone. ... Department of Health GPO Box 9848 Canberra ACT 2601 Australia. Website feedback. Give us thoughts or feedback on how we can improve the website. Give feedback. Directory. Contact details for individuals, groups, organisations and services relating to Health can be found in our directory.

Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    This policy applies to all Service NSW employees receiving or managing complaints from the public made to or about us, regarding our services, employees and complaint handling. Complaints about other agencies Any complaint we receive regarding another government agency will either be forwarded to that agency for their action and response or resolved directly by Service NSW.

Let us know. Reports and complaints - Tobacco and Smoking

    http://www.health.nsw.gov.au/tobacco/Pages/let-us-know-reports-complaints.aspx
    For further information or for any other complaints, please call the Tobacco Information Line on 1800 357 412. Non-English speaking people can contact the Tobacco Information Line via the translating and interpreting service (TIS) on 13 14 50 to report breaches to the smoking bans and tobacco retailing laws.

Complaints Handling Policy Policy library

    https://policies.education.nsw.gov.au/policy-library/policies/complaints-handling-policy
    A number of other complaints must be referred to particular specialist areas of the department as specified in the School Community and Consumer Complaint Procedure and the Staff Complaints …

Australian Government Department of Health

    https://www.health.gov.au/
    Information for the general public and the health and aged care workforce about the Australian Government's health policies, programs and regulations Australian Government Department of Health Skip to main content Skip to main navigation

Food safety complaints NSW Food Authority

    https://www.foodauthority.nsw.gov.au/help/complaints-about-food
    The NSW Food Authority works with local councils to help ensure that food sold to NSW consumers is safe and correctly labelled. We welcome your complaints as they help us and councils to better understand your concerns as well as raise the food industry’s awareness of its responsibility for the wellbeing of all consumers.

Online complaint form - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Online-Complaint-Form/Default
    Make an online complaint . Your complaint must be in writing. If you are unsure whether you want to make a written complaint, call us on 1800 043 159 (toll free in NSW) or find out more about what complaints the Commission deals with and how to make a complaint.In some instances, another organisation may be better equipped to deal with your concerns.

How do I make a complaint? Information and Privacy ...

    https://www.ipc.nsw.gov.au/privacy/privacy-resources-citizens/how-do-i-make-complaint
    If your complaint is about your health information and it is against a NSW private health service provider or organisation holding health information above a certain size, then you can complain to the NSW Privacy Commissioner. (You can also complain to the Australian Privacy Commissioner).



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