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https://www.ealing.gov.uk/info/201033/council_and_local_decisions/516/complaints/2
the council's complaint's procedure. If you are already dealing with a council officer or you know which service to contact, you may wish to raise an issue by telephone, email, in writing, or in person.
https://www.ealing.gov.uk/info/201033/council_and_local_decisions/516/complaints/3
You should set out why you are dissatisfied and what outcome you would like to see. You should do this within 28 days of receipt of the stage 2 response. To escalate to Stage 3 please email [email protected] *Some complaints can be complicated and may take longer than the stated period to resolve.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
Complaining about social care services You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved.
https://www.bexley.gov.uk/services/complaints-and-information-requests/complaints-compliments-and-enquiries
Complaints, compliments and enquiries. ... There is a separate statutory complaints procedure for Adults’ Social Care, which consists of only one stage. ... which can be accessed in the following document The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 (PDF, 101KB).
https://www.hounslow.gov.uk/info/20158/customer_services/1402/complaints_and_comments
The needs of residents are our top priority and we pride ourselves in delivering quality services in the most effective and efficient way possible. Sometimes things go wrong and we need to be aware so that we can fix and learn from them. ... Complain about social services; Complain about Council staff ... rather than through our complaints ...
https://www.ealingccg.nhs.uk/contact-us/comments-and-complaints.aspx
Feedback and formal complaints about GPs, dentists, pharmacists or opticians. The CCG does not commission primary care, which includes services provided by: a doctor (GP), dentist, pharmacy or optician. If you have a comment, concern, complaint or compliment about any of these services, please contact the service directly in the first instance.
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
CCGs oversee the commissioning of secondary care, such as hospital care and some community services. Read the answers to more questions about NHS services and treatments. Further information. Get involved in the NHS How do I make a complaint about an NHS service? Feedback and complaints about the NHS in England; Comment on NHS services
http://vicious-ealing-council.co.uk/
Inequity and corruption within Local Authorities (Ealing Council), Social Care, the Ombudsman and allied institutions. ... very poor Social Care – very poor Refuse Services – high crime – bad management within the Council (autocratic policies – waste of money) – and corruption within Ealing MPs and Directors. ... complaints from local ...
https://www.complaintsdepartment.co.uk/ealing-council/
The local authority is Ealing London Borough Council. Ealing Council complaints contacts. Visit Contact Page. Email Customer Services on [email protected]. Call Switchboard on 020 8825 5000. Visit Homepage Comments. Use this comments section to discuss problems you have had with Ealing Council, or how they have handled your complaints.Location: Ealing Council Perceval House 14-16 Uxbridge Road London W5 2HL
https://www.wandsworth.gov.uk/the-council/have-your-say/make-a-complaint-suggestion-or-enquiry/
All complaints are important to us because they tell us what you think of our services. We know there is always room to improve and so we are making every effort to meet our Citizen's Charter commitment - putting things right as quickly as possible. To make a complaint, follow the steps below.
https://plysab.proceduresonline.com/chapters/p_complaints.html
Email: [email protected]. Where complaints are received by Plymouth City Council’s Customer Relations team regarding a safeguarding enquiry process or outcome, they will be forwarded to the Adult Safeguarding Manager for consideration and response.
https://www.ealingfamiliesdirectory.org.uk/kb5/ealing/directory/advice.page?id=Va7ysJRoCOs
If you, or someone you're looking after if you're a carer, wants to complain about a decision made by social services, you can use the statutory complaints system. If you want to complain about your local authority, you should do so in writing or verbally to the complaints manager within 12 months.
https://www.lgo.org.uk/make-a-complaint
You should go through all stages of their complaints procedure. See our Top tips for making a complaint. 2. Complain to us ... This should usually be within 12 weeks but may be longer for social care complaints that follow a statutory process. ... More information on the services we investigate. Possible outcomes. What will happen to your ...
https://healthwatchealing.org.uk/what-we-do/our-services/
You cannot apply to both. In Ealing, the majority of Health Services are commissioned by Ealing Clinical Commissioning Group and the majority of Social Care Services are commissioned by Ealing Council. You may find the following links useful. Tips and tools to help you make a complaint about health services
https://www.eonetwork.org/octane-magazine/special-features/sixstepstodealingwithcustomercomplaints
Research indicates that customers prefer the person they are speaking with to instantly solve their problem. When complaints are moved up the chain of command, they become more expensive to handle and only add to the customer's frustration. There is no getting around customer complaints, regardless of …
https://middlesbrough.gov.uk/children-families-and-safeguarding/get-involved-and-have-your-say/childrens-services-comments-and-complaints
If you complaint is being investigated under the Children's Complaints Procedure, please carry on reading. Stage 1 - local resolution. We try to resolve complaints as quickly as possible and the manager responsible for your services will deal with your complaint at this stage.
https://www.londoncouncils.gov.uk/who-we-are/about-us/governance/complaints
London Councils has a simple three stage procedure that covers most of the services we provide. Please read the information below for details on the kinds of …
https://www.cityoflondon.gov.uk/services/adult-social-care/Pages/default.aspx
Adult social care and information Travel concessions. Discover what travel and parking concessions are available to you as a resident or worker in the City. Adult social care and information Further advice and support. Find other services for adults living and working in the City addressing a variety of needs and concerns. Adult social care and ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The same procedure is used to complain about adult social services arranged, provided or commissioned by the local authority. So if you have a complaint about both a hospital and adult social care services, you can write just the one letter explaining all the problems, and whoever you address the letter to will contact the other organisation.
https://www.ephs.ealing.sch.uk/uploads/7/4/6/2/74626919/complaints_procedure_2018_final.docx
This policy should be read in conjunction with the DFE’s non-statutory guidance ‘Best practice advice for school complaints procedures’ January 2016 and the following CEFM documents: Complaints procedure guidance, Fluency duty, Education update February 2016ii – school complaints, Education update January 2012ii – The Education Act 2011 and Governance guidance documents – Staffing.
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