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Boost along the East Coast as extra Azuma services begin 13/12/19. In welcome news for people along the East Coast route, London North Eastern Railway (LNER) is introducing additional services from Sunday 15 December.
https://www.lner.co.uk/customer-service/
All your questions taken care of. Need to your change your ticket? On the hunt for your favourite brolly? You've come to the right place. If you can’t find what you need using the links below, our Customer Services team are on hand to help - just get in touch here.
https://www.theguardian.com/uk-news/2013/oct/26/east-coast-mainline-why-privatise
Oct 26, 2013 · A train on the east coast mainline near Doncaster. ... great route to Scotland and competes with the west coast on speed, quality and customer service". ...Author: Daniel Boffey
https://www.theguardian.com/politics/2018/may/16/east-coast-rail-line-to-be-temporarily-renationalised-virgin-stagecoach
May 16, 2018 · The collapse of the franchise marks the third time in a decade that a private train operator has failed to see out its contract on the east coast mainline, which was renationalised between 2009 ...Author: Gwyn Topham
https://fecrwy.com/contact/
The Florida East Coast Railway (FEC) is a Class II regional railroad that owns all of the 351-mile mainline track from Jacksonville, FL down to Miami. It is the exclusive rail provider for PortMiami, Port Everglades and Port of Palm Beach.
https://www.nationalrail.co.uk/tocs_maps/tocs/GR.aspx
Full details on Virgin Trains East Coast: train timetables, email and phone contact numbers, restrictions and rail engineering works. Buy tickets for Virgin Trains East Coast journeys. ... Please report your loss to one of our people as soon as you can at any of our stations, or contact our Customer Relations team. Any lost property will be ...
https://www.independent.co.uk/news/uk/politics/passenger-satisfaction-with-east-coast-railways-falls-from-record-levels-immediately-after-a6841381.html
Jan 29, 2016 · Passenger satisfaction levels with the East Coast Main Line rail service have plummeted since the Government privatised the line, industry statistics show. The service between King’s Cross ...
https://www.manchestereveningnews.co.uk/news/greater-manchester-news/virgin-west-coast-mainline-passengers-9506583
Jun 22, 2015 · Virgin West Coast mainline passengers complain the most - but rail campaigners say company is not always to blame. Complaints are also up …
https://lnerjobs.co.uk/jobs/
Find your new job here. Are you ready to hop on board and be part of the team delivering great service to communities across our route? Whether you're looking for a customer facing role, want to drive our fancy new Azumas or are looking at a back office role, this is the …
https://www.virgintrains.co.uk/help-and-contact
Tickets are ready within 2 hours after booking online and can be collected any time before travel. FastTicket machines are located at most mainline stations or selected site locations. For collection, please have with you: 1. Credit/debit card used to make the booking. 2. Ticket Collection Reference given to you when the booking was made.
https://ico.org.uk/media/action-weve-taken/decision-notices/2014/948596/fs_50518073.pdf
and customer complaints. 2. East Coast Mainline Company Limited provided the complainant with the information requested but breached sections 10 and 17 of the FOIA. 3. The Commissioner’s decision is that East Coast Mainline Company Limited has breached sections 10 and 17 of the FOIA but he does not
https://uk.trustpilot.com/review/www.virgintrainseastcoast.com?page=4
As a regular customer on the east coast mainline over the last 20 years i would say GNER should have had a lifetime franchise as it were the best service i have ever experienced. The virgin brand portrays a chav experience and some of the staff are scruffy with there uniforms.
https://www.tripadvisor.co.uk/ShowUserReviews-g186338-d5768790-r376435718-East_coast_mainline-London_England.html
east coast mainline: First class Virgin East Coast experience. - See 90 traveller reviews, 9 candid photos, and great deals for London, UK, at Tripadvisor.5/5(90)
https://www.independent.co.uk/travel/news-and-advice/east-coast-main-line-renationalised-public-ownership-rail-virgin-trains-franchise-failure-lner-a8414056.html
Jun 24, 2018 · Government renationalises East Coast Mainline train service; ... Virgin Trains East Coast ... from delivering huge investment and high levels of customer satisfaction, to providing new services ...Author: Simon Calder
https://www.breakingnewstime.com/east-coast-mainline-profitable-and-publicly-owned-so-why-sell-it/
Oct 24, 2017 · The 17.30 east coast mainline service from London to Newcastle was late and packed. Sharon Pitchford, Martyn Smith, Tracy Sowersby and Terry Adams, all returning home from work in the capital, were squeezed in by the toilets, along with 25 other standing passengers in the oppressively warm no man’s land between coaches E and D. Cue another round of complaints about the state of …
https://www.mirror.co.uk/news/uk-news/rail-complaints-rise-operator-most-5907419
Jun 18, 2015 · Virgin Trains' East Coast service was second in the rail complaints league of shame. A Virgin Trains spokeswoman said: "At Virgin Trains we encourage people to …
https://www.neechamber.co.uk/updates/chamber-news/virgin-trains-east-coast-launches-customers-and-communities-fund
• Virgin Trains East Coast begins full operations on new eight-year franchise. Customers and communities along the new Virgin Trains East Coast network will be able to bid for a share of a £3m innovation fund. The fund will be used for projects suggested directly by Virgin Trains East Coast customers and their communities.Author: Charlotte Johns
https://www.gov.uk/government/collections/rail-franchising
Oct 03, 2013 · Rail Franchising: East Midlands direct award. ... LNER to run East Coast Mainline services from London to Yorkshire, the North East and Scotland. …
https://www.transportfocus.org.uk/key-issues/franchising/east-coast/
What is happening now? On 24 June, the Operator of Last Resort (OLR) took over the East Coast services. Train will run under the brand name of London North Eastern Railway (LNER) This was announced on 16 May in a speech which can be found here. Passengers are advised that all tickets will still be valid on the […]
https://www.railbusinessdaily.com/lner-launches-customer-and-community-improvement-fund/
The Customer and Community Improvement Fund will open for applications later in 2019 and we want customers and communities along the East Coast mainline to submit bids for funding. The fund is designed to help customers
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