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https://www.c-i-c.co.uk/sites/default/files/general-downloads/3_QD1.1.1%20A_Comments%20Compliments%20and%20Complaints%20Procedure%20A%20v3.pdf
(COMPLAINTS PROCEDURE) We will tell you what has been done about your concerns and how we will make things better. Please let us know if you are still not happy. We are always looking for ways to improve our service to you. Title: Easy Read Complaints Procedure Author: Kim Neale Subject: Compliments, Comments and Complaints
https://www.cqc.org.uk/sites/default/files/documents/20130404_isl415_12_how_to_complain_about_your_health_service_easyread_lo_res_final_04apr2013.pdf
The complaints procedure will tell you how ... NHS, you must read the section in this booklet called How to complain about NHS health care. You should ask the service to give you a copy of their complaints procedure. ... ISL415 12 How to complain about your health service EasyRead
https://sjog.uk/pdf/easyread/Easy-Read-Complaints-Procedure.pdf
Complaints and concerns procedure for the people who use the charity’s services Are you unhappy? Has something happened that you don’t like? You can tell: It is important to tell a member of staff if you don’t like something that has happened or if something is making you unhappy. Even if it something small, staff will always take your
http://www.waht.nhs.uk/PageFiles/8930/Complaints%20%20leaflet%20Easy%20Read%20%20June%202016.pdf
An easy read guide to making a complaint or compliment about ... complete a complaints form. ... An Easy Guide The complaints officer visits Jo on the ward and brings everyone together for a meeting. He listens to all and tries to find a way for the nurse to talk to Jo that she will not find upsetting. Jo is happy now and so is the nurse.
https://www.ombudsman.org.uk/making-complaint/before-you-come-to-us/complain-change/information-for-people-learning-disability-Easy-Read
We want to encourage people with learning disabilities to complain when they experience poor service from the NHS or a government organisation. Our Easy Read information We try as much as possible to use easy to understand language on our website. This page provides information for people with a learning disability, with some leaflets in Easy Read format, a video and posters. If you would like ...
http://www.enfieldmencap.org.uk/wp-content/uploads/2014/02/EM-Complaints-Policy-easy-read-version.pdf
complaints. This is called the procedure. You can talk to a member of Enfield Mencap staff as problems can often be sorted out quickly and easily this way. If you do not want to do this there are other people you can talk to or you can fill in the form at the back of this leaflet.
https://www.stepsaheadsupport.co.uk/wp-content/uploads/2018/02/easy-read-service-users-guide-2017.pdf
Complaints We welcome complaints and your ideas about how we can improve our service. Any complaint will be investigated as explained in our complaints procedure. We have an easy read version of the complaints procedure.
https://www.easy-read-documents.com/fillable-easy-read-complaints-form
Easy Read audio. We also produced a spoken word audio version of Islington's council-wide complaints leaflet, to enhance the accessibility and audience of the document. As Easy Read documents are shorter than the original, this results in a pithier audio that doesn't take so long to listen to.
https://www.cqc.org.uk/contact-us/how-complain/complain-about-service-or-provider
Complaints to providers – and why we cannot take them up on your behalf ... All health and social care service providers must have a complaints procedure that you can ask to see. This will tell you how to make a complaint. ... (Easy to read) PDF 1 MB. How to complain about a …
http://parishes.lincolnshire.gov.uk/Files/Parish/58/complaintsleafleteasyread.pdf
about/complaints-procedure General enquiries: 0300 123 1231 About schools: 0300 123 4234 About concerns: 0300 123 4666 . 15 2. Adult Social Care There are two ways that your complaint will be dealt with, either an ... Easy read by easy-read-online.co.uk. Title: Complaints Leaflet Easy Read
https://www.mertonccg.nhs.uk/Contact-us/Pages/Comments,-compliments%20and%20complaints.aspx
EASY_READ_Tips_on_making_a_complaint_NHS_leaflet_HTR_campaign.pdf. Information for young people (under the age of 18) Everyone has the right to give feedback about the services you receive, whatever your age. ... The team can also give you general advice about the complaints procedure.
https://www.pat.nhs.uk/downloads/patient-information-leaflets/other/592%20How%20to%20make%20a%20compalint%20easy%20reading.pdf
Complaint - Easy read leaflet An information guide. 2 How to Make a Complaint Are you unhappy about the way you have been looked after in ... Complaints Department using: The telephone numbers are: PALS - 0161 604 5897 Complaints - 0161 604 5800 Or you can call people at ICA for help on 0808 801 0390 (free phone) 4
https://www.autismeastmidlands.org.uk/wp-content/uploads/2016/05/Have-Your-Say-Compliments-Complaints-Procedure-January-2015.pdf
Compliments & and Complaints Procedure This information can be made available in alternative formats: Electronic format Large font Easy Read If you would like more information about any part of the complaints process, please contact Head Office, telephone 01909 506678, who will be happy to help.
http://www.cwp.nhs.uk/easy-read-leaflets/complaints/
Making a complaint. If you are not happy you can talk to the complaints manager. Making a complaint; Patient stories. Patient stories are a way of getting feedback from people who use health services
http://www.scra.gov.uk/contact-us/complaints/
SCRA has a Complaints Handling Procedure which sets out how we will deal with complaints. Click here to view it. SCRA Easy Read Guide to Complaints. SCRA has an easy read guide which explains how you can make a complaints. Click here to view it. Receive our e-news bulletin
https://www.ombudsman.org.uk/sites/default/files/Easy_read_Tips_on_making_a_complaint_NHS_lealfet.pdf
COMPLAIN FOR CHANGE COMPLAIN FOR CHANGE COMPLAIN FOR CHANGE What to do if you are . not happy with your healthcare Easy. Read. About this leaflet. We are the Parliamentary and Health Service Ombudsman. We help sort out . complaints when people are not happy with their healthcare. This is healthcare like ... Say if you find it hard to read or ...
https://www.derbyshire.gov.uk/social-health/adult-care-and-wellbeing/disability-support/learning-disabilities/easy-read-information/easy-read-information.aspx
The Derbyshire Hate Crime - Keeping Safe Project has developed 9 easy read fact sheets about keeping safe whether you are at home or out and about.. Chesterfield Royal Hospital has produced a range of easy read patient information.They explain what will happen when you go to hospital for things such as a blood test, an x-ray or a CT scan.
https://www.copfs.gov.uk/about-us/comments-complaints
Practice and procedure . Useful information before you make a comment or complaint. If you would like to make a comment or complaint about the work of COPFS, it is advisable to read the Complaints Handling Policy and Guidance below before submitting your comments or complaints.
https://www.mencap.org.uk/sites/default/files/2016-06/Mencap%20Trust%20Company%20easy%20read%20complaints%20procedure.pdf
Mencap Trust Company complaints procedure We don’t get many complaints. But we want people to know how we will behave if you do complain. We want people to tell us when we do things well and when we need to do things better. We want people to always be honest with us.
https://www.fidelity.co.uk/public-complaints-procedure/
However, we realise there could be times when you may want to complain about an aspect of our work. We take all complaints extremely seriously and do our best to resolve them satisfactorily as quickly as we can. The procedure outlined below applies to all complaints, whether they are received over the phone, by letter, fax, or email.
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