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https://www.cbp.gov/travel/customer-service/handle-complaints
If warranted, CBP will take appropriate action against the employee. CBP Information Center MS-1345 U.S. Customs and Border Protection 1300 Pennsylvania Ave., N.W. Washington, DC 20229. How to file a complaint? Please see the complaints section of the customer service page.
https://help.cbp.gov/s/complaints
My complaint is related to my experience arriving in or departing from the United States My complaint is related to my experience with a U.S. Customs and Border Protection Officer at an airport, seaport or land border port of entry My complaint is related to my experience with an agent while traveling through an interior U.S. Border Patrol Checkpoint My complaint is related to my experience at ...
https://www.cbp.gov/about/eeo-diversity/complaint-process
I want to File an EEO Complaint. If you are a U.S. Customs and Border Protection (CBP) employee, former employee or applicant for employment, and you believe you have been subjected to employment discrimination because of your:
https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1684275-complaint-against-cbp-worthwhile-not.html
Checkpoints and Borders Policy Debate - Complaint against CBP - worthwhile or not? - I arrived at BOS last night - upon getting to the baggage claim I turned on my phone as I was waiting a call from my ride. My phone rang as I was walking to the desk where you show your Global Entry receipt. I answered - …
https://www.dhs.gov/sites/default/files/publications/DHS%20Complaint%20Avenues%20Guide_April%202015.pdf
HOW TO FILE A COMPLAINT WITH THE DEPARTMENT OF HOMELAND SECURITY APRIL 2015 ... allegations of misconduct against employees at the GS-15, GM-15 level or higher, or against ... inspection process, facilities, and penalties assessed, contact the CBP INFO Center. An online complaint form is available at help.cbp.gov. Or contact: Phone: 877-227 ...
https://immigrationforum.org/article/department-homeland-security-complaint-process/
Jul 04, 2011 · Q: What will happen if I file a complaint about an ICE or CBP Agent with the Joint Intake Center? A: The Joint Intake Center (JIC) may work with the Office for Civil Rights and Civil Liberties on a complaint investigation, but does not currently have any process for communicating with the complainant about receipt or resolution of their complaint.
https://www.dhs.gov/how-do-i/file-civil-rights-complaint
Jun 21, 2018 · The Office for Civil Rights and Civil Liberties (CRCL) reviews and investigates civil rights and civil liberties complaints filed by the public regarding U.S. Department of Homeland Security (DHS) policies and activities. Under 6 U.S.C. § 345 and 42 U.S.C. § 2000ee-1, CRCL reviews and assesses allegations involving a range of alleged civil rights and civil liberties abuses, such as:
https://www.americanimmigrationcouncil.org/research/still-no-action-taken-complaints-against-border-patrol-agents-continue-go-unanswered
Figure 4: Number of Complaints Against CBP Filed per 1,000 Border Patrol Agents, 2012-2015* *Complaint rates are calculated using average annual number of agents, FYs 2012-2015. Source: Data obtained through FOIA by the American Immigration Council; …
https://www.usatoday.com/story/news/nation/2014/05/07/report-border-patrol-ignores-complaints-against-agents/8797309/
May 07, 2014 · The complaints to Internal Affairs are an unknown fraction of overall complaints, researchers said, because the CBP doesn't tie together the various ways people can file …
https://www.oig.dhs.gov/news/press-releases/2017/11162017/dhs-oig-cites-cbp-misuse-summons-power
Nov 16, 2017 · DHS OIG Cites CBP for Misuse of Summons Power ... a complaint against CBP in federal court claiming the summons exceeded the scope of the agency’s authority and accusing CBP of attempting to “unmask” the @ALT_USCIS anonymous speaker and infringing upon his or her First Amendment rights. CBP quickly withdrew the summons and Twitter ...
https://www.eeoc.gov/federal/reports/fsp2009/dhs.cfm
DHS agreed to pay a total of $2,863,210 plus other benefits for 228 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with monetary benefits, the average award was $12,558.
https://abcnews.go.com/US/complaints-border-officers-engaged-pattern-egregious-abuse-minors/story?id=49845697
Sep 14, 2017 · CBP was “unable” to find any witness or record to support her complaint. There is no indication that Ocampo herself, or any of those she was detained with, was ever interviewed.
https://www.ktvu.com/news/aclu-files-complaint-against-cbp-over-unwarranted-device-search-of-apple-employee
Apr 03, 2019 · The complaint filed by ACLU demands an investigation into whether CBP’s interrogation and search of Gal was consistent with the First and Fourth amendments of …
https://www.nytimes.com/2014/05/06/us/complaints-of-abuse-by-border-agents-often-ignored-records-show.html
May 06, 2014 · Complaints of Abuse by Border Agents Often Ignored, Records Show. ... filed a formal complaint accusing a Border Patrol agent of punching him in the face during his arrest. ... Of 809 abuse ...Author: Damien Cave
https://www.oig.dhs.gov/taxonomy/term/1
Dec 20, 2019 · This occurred because CBP lacks an official policy requiring standard workplace practices for handling fentanyl and safeguarding personnel against exposure. In addition, CBP does not require mandatory training for its staff to provide an understanding of the hazards of fentanyl and methods to combat accidental exposure.
https://kbnd.com/kbnd-news/regional-news/488252
(Portland, OR) -- A Portland comedian says he plans to file a federal claim against U.S. Customs and Border Patrol after being detained last year in Spokane, Washington. Mohanad Elshieky says he ...
https://www.cairflorida.org/newsroom/press-releases/720-cair-fl-files-10-complaints-with-cbp-after-the-agency-targeted-and-questioned-american-muslims-about-religious-and-political-views.html
(Tampa, FL - 1/18/2017) CAIR-Florida, the state's largest Muslim civil rights and advocacy organization announced the filing this week of 10 complaints with the U.S. Customs & Border Protection Agency (CBP), the Department of Homeland Security (DHS), and the Department of Justice (DOJ), reporting the systematic targeting of American-Muslim citizens for enhanced screening by CBP.5/5(1)
https://hotline.oig.dhs.gov/
If you have supporting documentation that you wish to provide with this complaint form, please use the 'Add File' button below. Do not send classified documents using this unclassified internet system. We recommend that you scan your documents together into one electronic file, not to exceed 30 MBs total.
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