We collected information about Foxtel Billing Complaint for you. There are links where you can find everything you need to know about Foxtel Billing Complaint.
https://www.foxtel.com.au/about/complaint.html
Once your complaint has been submitted, we will acknowledge your complaint immediately by providing you with a complaint reference number via email. When we receive your complaint, we will classify it so that we can ensure we address the main cause of your complaint.
https://www.foxtel.com.au/support/complaints.html
For example, we will classify complaints based on the type of Foxtel service you have purchased (TV, Broadband/Home Phone), as well as the main issue that your complaint relates to (such as a fault, connection delay, pricing and packaging issues, billing errors, collections activity or sales and upgrades disputes). Investigation of your complaint
https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
How do I follow up an existing complaint? If you need to follow up on a complaint you’ve made, but you don’t have your case manager’s details, contact us and say ‘Complaint’. Give your billing account number or complaint reference number to the representative, and they’ll locate and attempt to connect you with your case manager.Arabic: Complaints Handling Process in Arabic (PDF)
https://forums.whirlpool.net.au/archive/1452675
May 18, 2012 · Long story short – I've had issues with Foxtel in regard to billing. Foxtel customer service is almost non existent these days. Their attitude seems to be take it or leave it. Last call I had with them they tried to upsell me a new package that was better value than the bogus one they had previously misrepresented to me.
https://crowdsupport.telstra.com.au/t5/Billing-Payments/Foxtel-billing/td-p/692957
I have spoken to 9 (yes 9) different people on a wrong charge on my foxtel. I have not had foxtel since 24/3/17 but I I have charges on my account. Each person I speak to puts me through to another person. I would appreciate a call from someone who knows what they are talking about. Many thanks!
https://say.telstra.com.au/customer/general/forms/Email-Complaint
We aim to resolve your complaint within 10 business days. If you require immediate assistance with a complaint, Consumer customers can call us anytime on 132200 and say "Complaint". If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint".
https://crowdsupport.telstra.com.au/t5/Foxtel/Foxtel-Billing-Suggestion-for-Solution/td-p/621818
If the Foxtel is from Telstra, Telstra should take care of all the billing, Foxtel however do manage support directly. If you have been unable to get your issue sorted with the standard support teams however, it might be worth lodging an official complaint with Telstra, you will get a case manager who will be able to hopefully deal with ...
https://www.telstra.com.au/support/category/account-billing
Need support for billing or your Telstra account? Find help here.
https://community.foxtel.com.au/t5/Don-t-know-where-to-post/Complaining-to-Foxtel-about-their-serviced-how-Foxtel-mishandles/td-p/285542
Hello community, It would be fair to say that I am typing here, as a long term Foxtel subscriber, because I am very unhappy about Foxtel's service and that after spending 70 minutes on the phone with them, their instruction to me was to type my complaint on the Community Page. Given the community...
https://www.foxsports.com.au/about-us/faq-contact-us
· Foxtel customers living in a Foxtel area serviced by Austar and not yet on the Foxtel billing system · Telstra T-box customers · Optus TV featuring Foxtel customer · Foxtel for Business ...
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
complaint, you can ask the Telecommunications Industry Ombudsman (TIO) to assist, after you have spoken with us. To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO
https://www.productreview.com.au/listings/foxtel
I patiently listened and then declined again, many times over. Then I asked that they confirm that billing would end on this cycle an they said that I would be charged for 2 more weeks! And they gave me some very weak excuse as to why, which they could not explain well. They said I should be grateful that I get to use Foxtel for another 2 weeks.1.4/5(1.8K)
https://customernumbers.com.au/foxtel-tv-customer-contact-number
Phone number for Foxtel allows you to get in contact with their customer care team, which are focused on package related changes, technical support, and billing. Using Foxtel Australia social media handles might not get you the support you need for all these categories. You would probably have to make that call or visit their office at some point.2.8/5(9)
https://www.comparetv.com.au/foxtel/foxtel-contact-phone-number/
Contact Foxtel Customer Service. Foxtel Contact Number, click to call 131 999 from your mobile phone today.Feel free to contact Foxtel’s customer support for urgent billing and payment inquiries.
https://www.downstatus.com/foxtel-outages/9153079
@thecattery @hcornea @Telstra @Foxtel Just go onto a Telstra mobile plan or pre paid account. AFL app is free
https://www.downstatus.com/foxtel-outages/9397037
@simonahac @russellcrowe @Foxtel @SkyNewsAust I can't help but feel like Russ paid for this himself?
https://www.complaintsboard.com/complaints/foxtel-c64758.html
Jun 13, 2012 · Foxtel — Bad service. 1 Review updated: Jun 13, 2012. ... billing issues will not discuss resolution or give employee number unfair billing processes. Reply. 0 Votes. ... I rang Foxtel later and mentioned the incident in detail to another person-who said he will pass on the information to the persons who deal with these situations.
https://www.finder.com.au/internet-tv/foxtel-now
Foxtel may be the dominant force in pay TV in Australia, but the company saw the potential for Internet streaming entertainment way back in 2013. Formerly known as Foxtel Play, Foxtel Now is the ...
https://www.complaintsboard.com/telstra-continued-awful-service-billing-on-a-closed-account-c643288
I had the miss-fourtune of being a Telstra customer while living in Melbourne. I have spent 18 painful months trying to sort out problems in service and billing, and after returning to the UK have endured a further 5 months of stupidity from the business who have continued to bill me on a closed account.
https://www.optus.com.au/notices/service-chat
Billing & General Support . Chat with us 24/7. Track your order . Chat with us 24/7. Technical issues . Chat with us 24/7. Sales . Chat with us 24/7. HOME PHONE, BROADBAND & NBN ™ Billing & General Support . Chat with us 24/7. Track your order . Chat with us 24/7. Technical issues . Chat with us 24/7.
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