Foxtel Customer Service Complaints

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Submit a complaint - Foxtel

    https://www.foxtel.com.au/about/complaint.html
    In the unfortunate event where you have a complaint, we want to know so we can put things right as quickly as possible and review what went wrong to ensure it never happens again.

Complaints Policy - Support - Foxtel

    https://www.foxtel.com.au/support/complaints.html
    For example, we will classify complaints based on the type of Foxtel service you have purchased (TV, Broadband/Home Phone), as well as the main issue that your complaint relates to (such as a fault, connection delay, pricing and packaging issues, billing errors, collections activity or sales and upgrades disputes). Investigation of your complaint

Foxtel Help & Support - Complaining to Foxtel about their ...

    https://community.foxtel.com.au/t5/Don-t-know-where-to-post/Complaining-to-Foxtel-about-their-serviced-how-Foxtel-mishandles/td-p/285542
    3.6 from notes 7 and 8 Poor Customer Service. As a long term customer, I mean 20+ years, I took the initiative to complain about the poor service I believe Foxtel has delivered around the points above. The process of making such a complaint should not be this difficult and dismissive. In a nutshell.

FOXTEL ProductReview.com.au

    https://www.productreview.com.au/listings/foxtel
    If you are trying to get hold of Foxtel by phone, Sms or live chat it’s pointless. Worse customer service I have ever experienced. Been with them for 13 years and can it get hold of anyone to speak to or refund my calls when promised. Only given one star as had to …1.4/5(1.8K)

Foxtel Complaints Public Group Facebook

    https://www.facebook.com/groups/1822375414455870/
    It would seem Foxtel took themselves from our bundle and mailed the account to an address we haven’t lived in for 6 years. They have now suspended our Foxtel.After 2 1/2 hours on the phone yesterday Foxtel has lost a long standing customer. Atrocious service and a couldn’t care less attitude.

Foxtel Phone Number Contact for Help - Call Customer ...

    https://www.comparetv.com.au/foxtel/foxtel-contact-phone-number/
    Foxtel Contact Phone Number. Contact Foxtel sales by calling 131 999. ... Contact Foxtel Customer Service. Foxtel Contact Number, click to call 131 999 from your mobile phone today. Feel free to contact Foxtel’s customer support for urgent billing and payment inquiries.

Foxtel Complaints - Home Facebook

    https://www.facebook.com/foxtelcomplaints/
    Foxtel Complaints. 278 likes · 6 talking about this. Complaints about Foxtel relating to service, quality, product or if you feel you aren't being heard.Followers: 289

Foxtel Phone Number ☎ 【 Foxtel Helpline

    https://customernumbers.com.au/foxtel-tv-customer-contact-number
    Foxtel Customer Support phone number: If you need to contact Foxtel customer care but you don´t want to call them, now you can request a call-back. Fill a form with your data and queries and Foxtel Support team will contact you as soon as possible.2.8/5(9)

Foxtel Complaints - Fair Trading - Pay TV

    https://forums.whirlpool.net.au/archive/1452675
    May 18, 2012 · Foxtel is a pay TV bully. I lived in the USA for a few years and their DirecTV put pressure on providers like Foxtel and they lowered their costs and increased service. I have a Foxtel satellite dish which could receive any service including Austar, but they are prohibited from serving our area because of Foxtel. Cable is not offered in our area.

Foxtel Customer Service Jobs (with Salaries) Indeed.com

    https://au.indeed.com/Foxtel-Customer-Service-jobs
    Foxtel Customer Service jobs now available. Customer Service Representative, iOS Developer, Marketing Manager and more on Indeed.com

Existing Foxtel customer complaint - Telstra Crowdsupport ...

    https://crowdsupport.telstra.com.au/t5/Foxtel/Existing-Foxtel-customer-complaint/td-p/430439
    Gee Telstra - full marks again for lack of customer service. I've been a Telstra customer for many years and am paying $84/month for Foxtel with Sport (which I've just found out is a ripoff). So I called this morning to cancel, they said they'd give me a good offer to re-contract of $60 per month...

Foxtel Reviews Read Customer Service Reviews of foxtel ...

    https://www.trustpilot.com/review/foxtel.com.au
    I then had over a dozen missed calls over the next two weeks (even after requesting through the complaints team that they stop) and when I finally answered it was the same thing, staff attempting to bully me into staying with Foxtel. Poor customer service and far too expensive.

Why Foxtel & Telstra Customer Service Is Utterly Stuffed ...

    https://www.smarthouse.com.au/foxtel-telstra-customer-service-utterly-stuffed/
    There are approximately 2.2 million Foxtel customers and I am just one of those customers, but if my experience installing a new Foxtel iQ3 box is anything to go by, god help those poor sods who don’t have the power of the pen to reveal just how incompetent Foxtel and Telstra really are when it comes to delivering simple customer service offering.

Telstra - Contact Us

    https://www.telstra.com.au/contact-us
    We're here and ready to help 24x7. There are lots of ways that you can get in touch, so choose what suits you.

FOXTEL (page 2) ProductReview.com.au

    https://www.productreview.com.au/listings/foxtel?page=2
    I have been a Foxtel subscriber for 25+ years and still have IQ2 because they are unable to install IQ3 in my fibre to the premises (Opticom) house. When I telephoned to discuss this, the customer service representative apologised and stated that because I was a long-term loyal customer they could offer me the Kids pack FREE for 12 months.1.4/5(1.8K)

Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    The TIO is an office of last resort for complaints about telecommunications services. Do you have translating and interpreting services? If you’d prefer to speak to a Telstra Customer Service Representative in a language other than English, please contact our Multicultural Service Centre .Arabic: Complaints Handling Process in Arabic (PDF)

Telstra complaints - Telstra Crowdsupport - 714640

    https://crowdsupport.telstra.com.au/t5/Foxtel/Telstra-complaints/td-p/714640
    Telstra complaints Does anyone know how to get Telstra to actually accept a complaint and call you back I have spent the best part of 5 hours in the past 3 days trying to get them to provide me with an answer for a Foxtel box which refuses to record when on series link, I have been cut off twice and promised a call back and resolution 3 times ...

MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint". Enterprise and Government customers: please go to your specialised contact page here. Further information on how we handle complaints can be found in our complaints handling process document (PDF).

Foxtel Complaints & Reviews

    https://www.complaintsboard.com/bycompany/foxtel-a37492
    Foxtel Complaints & Reviews Foxtel — picture too wide for screen. Foxtel have been doing this for years now so i dot expect them to change. It is just one of the reasons they are losing subscribers so may be someone will be listening now!



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