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https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.
https://standards.gdc-uk.org/pages/principle5/scenarios/scenario1.aspx
Standard 5.3.4 in Standards for the Dental Team states you must respond to complaints within the time limits set out in your complaints procedure. If you don’t respond within the time limits set out in your complaints handling procedure, patients will probably become more annoyed and could end up complaining to the GDC.
https://standards.gdc-uk.org/pages/principle5/casestudies/casestudy1.aspx
Principle Six Work with colleagues in a way that is in patients' best interests . Standards ... it and provide the patient with a response within the time limits set out in your complaints handling procedure. ... General Dental Council. 37 Wimpole Street London W1G 8DQ. Phone: 0207 167 6000.
Dental Complaints Service 37 Wimpole Street London W1G 8DQ Please read about What we can help with for further information about the role of the Dental Complaints Service. For other organisations that may be able to assist you, please visit our helpful links page.
https://contactus.gdc-uk.org/Complaint/Process/1
The General Dental Council (GDC) can look into serious concerns about the ability, health or behaviour of a dental professional that suggest the professional could cause significant harm to patients, colleagues or the general public, or undermine public confidence in the dental profession.
https://dcs.gdc-uk.org/professionals/complaints-handling-best-practice
Together with 28 organisations from across the dental sector, we developed a set of universal principles for good complaint handling. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.
https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
the Dental Council – the equivalent of the UK’s General Dental Council(GDC) – is seen by some patients as a quicker and cheaper option and it is no surprise that many complaints find their way there. There will always be patients who are dissatisfied with their treatment, or …
What we do The General Dental Council (GDC) is the UK-wide statutory regulator of the dental team. Our organisation Find out about who we regulate, our statutory functions and our 2020 - 2022 corporate strategy - Right time Right place Right touch.
https://www.facebook.com/GeneralDentalCouncil/posts
General Dental Council November 15, 2018 · We’re proud to have been one of 28 leading dental sector bodies to have jointly-developed the new Profession-wide complaints handling initiative: six core principles for best practice when it comes to handling feedback and complaints.
https://www.nature.com/articles/sj.bdj.2018.1130
Dec 21, 2018 · Dental regulator the General Dental Council (GDC) and 27 other organisations are launching new complaint principles that are designed to make the process for …
https://en-gb.facebook.com/GeneralDentalCouncil/posts/
General Dental Council 15 November 2018 · We’re proud to have been one of 28 leading dental sector bodies to have jointly-developed the new Profession-wide complaints handling initiative: six core principles for best practice when it comes to handling feedback and complaints.2.9/5(8)
https://www.medicalprotection.org/docs/default-source/pdfs/Booklet-PDFs/eng-med-complaints-booklet.pdf
to complaints handling within the NHS. With this aim in mind, the Regulations were dra˚ ed to allow healthcare providers the fl exibility to adopt a truly “patient-focused” approach to complaints handling. They form a statutory foundation on which to rest the principles of good complaint handling promoted by
https://www.ombudsman.org.uk/about-us/our-principles/principles-good-complaint-handling
Related files Principles of Good Complaint Handling [.pdf, 265 KB] Principles of Good Complaint Handling - Welsh [.pdf, 304 KB] Contact us Helpline 0345 015 4033
https://www.msg.scot.nhs.uk/wp-content/uploads/Circulars/DL's/NHS%20Model%20Complaints%20Handling%20Procedure%20-%203%20October%202016.pdf
of the SPSO Statement of Complaints Handling Principles and best practice guidance on ... the General Medical Council, the General Dental Council, the Royal Pharmaceutical Society, and the General Optical Society. Where serious concerns about a registered healthcare worker are identified, a referral to the appropriate professional regulator ...
https://www.slideshare.net/imipqnet/3-the-generaldentalcouncil
Nov 29, 2011 · SLIDE 3 The General Dental Council’s Fitness to Practise process begins when a complaint is assigned to a caseworker – who starts by comparing the complaint to the GDC’s ‘Standards’ to assess what should happen next; They have a number of choices: Ask for more information Close the case Refer to the Investigating Committee Send the ...
https://en.wikipedia.org/wiki/Struck_off
The General Medical Council (GMC) is a public body that maintains the official register of medical practitioners within the United Kingdom. Its chief responsibility is to "protect, promote and maintain the health and safety of the public" by controlling entry to the register, and suspending or removing members when necessary.Purpose: Medical licensing
https://pocketdentistry.com/3-legal-and-ethical-issues/
the General Dental Council’s professional standards guidance in relation to the dental team ... 1.2 Follow the principles when handling complaints and in all other non-clinical activities ... Posted by mrzezo in Dental Nursing and Assisting Comments Off on 3 Legal and Ethical Issues.
https://www.nature.com/articles/s41415-019-0867-5
Oct 11, 2019 · A performance review of the Dental Complaints Service (DCS) has revealed an 83% drop in the number of cases referred onwards to the General Dental …
https://www.ombudsman.org.uk/news-and-blog/blog/working-partnership-improve-complaint-handling
Mar 11, 2019 · Our work to improve complaint handling . We recently helped develop the General Dental Council Complaints Standards which were discussed during the session. These, and the training we attended, are part of a wider initiative to improve complaints handling in the dental sector.
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