Gp Complaints Procedure

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How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the ...

How to complain if you're unhappy with your GP or doctor's ...

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
    If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...

BMA - NHS complaints procedure

    https://www.bma.org.uk/advice/employment/gp-practices/service-provision/nhs-complaints-procedure
    Dec 07, 2018 · NHS complaints procedure. This document provides local medical committees (LMCs), practices and GPs with guidance on the requirements of the NHS complaints system: advices on how to deal with complaints that come into the practice; addresses some of the concerns GPs and practices may have about the way the complaints system operates

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

How to make a complaint to your GP or hospital The ...

    https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
    All healthcare providers have a policy and a system for dealing with complaints. It should cover your rights. Ask to see a copy of the healthcare provider’s complaints policy and details of how to complain. Download the full version of this leaflet Download your own GP surgery complaint letter template

How to raise concerns or complaints about a GP practice

    https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
    complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery. ... They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with ...

Complaints Procedure General Practice

    https://stlawrence.gpsurgery.net/wp-content/uploads/sites/299/2015/03/Complaints-Procedure-April-2013.pdf
    the procedure for handling complaints and in particular they will:- Be readily accessible to both the public and Practice staff Be overall responsible for receiving complaints, taking action to investigate and putting together a response The GP partners take ultimate responsibility for the complaints procedure 3.

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the services you have received, it is important to let us know so that we can improve.Author: Department of Health And Social Care

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    Complaints procedure ... complaints about hospitals, GP practices and other NHS services; ... complaints are investigated by a senior manager who is independent of the individual or team that your ...

Introduction to the NHS complaints procedure - The MDU

    https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
    May 04, 2017 · Complaints excluded from the procedure. Complaints made by one NHS body against another. Complaints made by employees relating to their work for an NHS body. Oral complaints resolved to the complainant's satisfaction within one working day. Complaints about something that has previously been complained about and resolved.

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. The commissioner. ... If you are unhappy with the outcome of your complaint, you may wish to go to the next stage of the NHS complaints procedure.

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    When a complaint is made about a service such as a GP, dentist or pharmacy, we will also require specific consent to share the complaint with that service in order to investigate it. It will speed up the process if you include the following line in your complaint: ... NHS England will acknowledge all complaints no later than the third working ...

BMA - Complaints in primary care

    https://www.bma.org.uk/advice/employment/complaints/complaints-in-primary-care
    Dec 07, 2018 · In order to account for complaints involving locum GPs, practices must seek an agreement from locums that they will participate in the complaints procedure if required to do so. As complaints can be made to the practice up to a year after the reason for the complaint, it is possible that complaints will arise after the locum GP has moved on.

GP and Doctor Complaints - Which? Consumer Rights

    https://www.which.co.uk/consumer-rights/l/gp-and-doctor-complaints
    GP and doctor complaints Your relationship with your GP is hugely important to your health and wellbeing which is why it can be particularly stressful if something goes wrong. Our guides and template letters can help you make a complaint about your GP or GP practice.

How to complain about a GP (family doctor) service in Ireland

    https://www.healthcomplaints.ie/gp/
    How to complain about a GP (family doctor) service in Ireland. GPs (General Practitioners) are family doctors who usually work from surgeries and clinics in local communities. If you are unhappy with the service provided by your GP, the options available for complaints are different, depending on whether you are a public or a private patient. ...

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    Visit NHS inform to complain about a GP, pharmacy, dentist or hospital in Scotland . ... For more information on the complaints process, download the public facing model Complaints Handling Procedure. Go to NHSScotland public facing model complaints handling procedure download .



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