Haringey Housing Benefit Complaint

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Haringey Council Complaints Procedure Haringey Council

    https://www.haringey.gov.uk/contact/council-feedback/complaints-procedures
    See also the separate complaint procedures for Adults Social Care, Children’s Social Care and Homes for Haringey.Corporate complaints procedureOur corporate complaints procedure has two stages. When you contact us, we will review the details and deal with your issue in the most effective way.

Apply for Housing Benefit and Council Tax Support ...

    https://www.haringey.gov.uk/council-tax-and-benefits/housing-benefit-and-council-tax-reductions/housing-benefit/apply-housing-benefit
    You must satisfy the relevant criteria to qualify for Housing Benefit on two homes. Requests for Housing Benefit on two homes must be made in writing. You must also provide sufficient evidence and information to support your request. Moving Home. You may qualify for Housing Benefit on two homes for up to 4 weeks when you move home but only if:

Council housing: Complaints - GOV.UK

    https://www.gov.uk/council-housing/complaints
    Follow these steps if you have a problem with your council housing: Complain to your council - they should have a complaints policy that you can follow. Make a complaint to a ‘designated person ...

Create your account - Haringey

    https://myaccount.haringey.gov.uk/web/PublicPages/IR1_Register.aspx
    Haringey's My Account provides quick and secure access to many online council services including council tax, housing benefit, environmental problems and the library catalogue.

Understand how your council works: Make a complaint - GOV.UK

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    If you feel that a council service hasn’t been properly delivered, you can make an official complaint. Complain to the council service provider. If you’re still not happy, complain to your ...

Who do I complain to? - Turn2us

    https://www.turn2us.org.uk/Benefit-guides/Complaints-about-your-benefits-claim/Who-do-I-complain-to
    You should make your complaint to the office that caused the problem. This could be the department that dealt with your claim or it could be a different place where you made an enquiry and got advice. It could be one of the following: Your local council for Housing Benefit (England, Wales, Scotland)

Report for: Cabinet 21st January 2020

    https://www.minutes.haringey.gov.uk/documents/s113764/2020.01.07%20DRAFT%20Ms%20X%20LGO%20report%20for%20Cabinet.pdf
    committed to learn from and improve the practice for housing benefit and homelessness, in line with the principles of the Equality Act 2010. 9. Use of Appendices 9.1 Appendix 1: Report by the Local Government and Social Care Ombudsman, Investigation into a complaint against London Borough of Haringey (reference number: 18 015 518). 10.

Housing-benefit errors 'making families homeless' - BBC News

    https://www.bbc.co.uk/news/education-51035151
    Jan 09, 2020 · Claimants who disputed a housing-benefit decision but did not use the word "review" or "appeal" in their communication, for example, should not …

Contact us Homes for Haringey

    https://www.homesforharingey.org/contact-us-0
    Check our Housing Operations staff list to find out who your local Tenancy Management Officer, Scheme Manager, Quality Assurance Officer, Income Collection Officer or Estate Services Manager is.. Our Customer Services team is also available on 020 8489 5611 (standard call rate) on Mondays to Fridays, between 8am to 6pm, and for emergency calls at any other time.

Young family left homeless by Haringey benefits blunder ...

    https://www.lgo.org.uk/information-centre/news/2020/jan/young-family-left-homeless-by-haringey-benefits-blunder
    Young family left homeless by Haringey benefits blunder. A young family, including a disabled child, had to leave their home following a miscalculation of their housing benefits by London Borough of Haringey, reports the Local Government and Social Care Ombudsman. ... “The miscalculation of this woman’s benefit entitlement has had a ...

Report by the Local Government and Social Care Ombudsman ...

    https://www.lgo.org.uk/assets/attach/5750/REPORT-18015518-LB-Haringey.pdf
    Investigation into a complaint against London Borough of Haringey (reference number: 18 015 518) 07 October 2019 Report by the Local Government and Social Care Ombudsman. Final report 2 Key to names used ... Housing benefit overpayment – the ‘underlying entitlement’ rule 17.

Template letters - Shelter Scotland

    https://scotland.shelter.org.uk/get_advice/downloads_and_tools/sample_letters
    Letters to help you with claiming housing benefit, deposits, repairs, mortgage arrears and making a homeless application to your council. Template letters - Shelter Scotland Welcome to Shelter Scotland.

Feedback and complaints Hackney Council

    https://hackney.gov.uk/complaints/
    If you’re still not satisfied with our response to your complaint, you can ask the The Local Government and Social Care Ombudsman (LGSCO) or, if the complaint relates to tenant/landlord functions, the Housing Ombudsman Service (HOS), to investigate your complaint. You will usually need to have completed both stages of our complaints process ...

Local Government Ombudsman Finding - minutes.haringey.gov.uk

    https://www.minutes.haringey.gov.uk/mgAi.aspx?ID=63833
    Cabinet were informed that the Ombudsman had made a report finding fault with the Council in relation to a complaint made by Ms X and had asked the Council to take certain steps to remedy that fault. The complaint related to the way the Council dealt with her housing benefit and subsequent homelessness.

Complaints about councils - Shelter England

    https://england.shelter.org.uk/housing_advice/council_housing_association/complaints_about_councils
    The Local Government & Social Care Ombudsman considers complaints about council services generally, including homeless and waiting list applications, and administration of housing benefit.. Contact them if either:. you're dissatisfied with the council's final response to your complaint; you haven't received a response within 12 weeks of your original complaint

Complain about council or housing association repairs ...

    https://england.shelter.org.uk/housing_advice/repairs/complain_about_council_or_housing_association_repairs
    Complain to the Housing Ombudsman. The Housing Ombudsman is a free and independent service. You can complain to them if you're unhappy with your landlord's final response to your complaint about repairs. You can ask your local councillor, MP or tenant panel to refer you to the Housing Ombudsman.

Haringey Housing Action Group. Fighting for decent, secure ...

    https://haringeyhousingaction.org.uk/
    Haringey Housing Action Group meets regularly to give and receive support on housing problems and campaign for better housing. We are not a service, we work collectively to solve each others’ problems. Many of us have had housing problems ourselves or still do and we know we are stronger together.

Citizens Advice

    https://www.citizensadvice.org.uk/
    Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives.

Young family left homeless after housing benefit ...

    https://www.24housing.co.uk/news/young-family-left-homeless-after-housing-benefit-miscalculation/
    Jan 07, 2020 · Young family left homeless after housing benefit ‘miscalculation’ ... The wellbeing of residents is a priority for Haringey council as it is for all local authorities and we’re determined to learn lessons from this to ensure similar situations are not repeated in the future.” ... Council slammed by Ombudsman over housing complaint.

Haringey - Home Connections

    http://www.homeconnections.org.uk/Haringey/CFEHome.jsp?partnerName=Haringey
    Welcome to Haringey Home Connections - your choice-based lettings (CBL) scheme ... Housing Moves . ... Where tenants are eligible for Housing Benefit it will continue to be paid in the same way as for social rented properties at present.



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