Health And Social Care Complaints Procedure Northern Ireland

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Complaints Procedures Department of Health

    https://www.health-ni.gov.uk/articles/complaints-procedures-doh
    Responsibility for dealing with complaints about health and social care services in Northern Ireland is placed with the provider of the service. The following section provides information for health and social care professionals and the general public on matters relating to health and social care complaints.

Raising a concern or making a complaint about health ...

    https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
    If you are unhappy with the treatment you receive from the health and social care service in Northern Ireland, the quality of care provided by a nursing home or treatment you have paid for at a private clinic, you have the right to raise a concern or raise a complaint.

Complaints - Northern Health and Social Care Trust

    http://www.northerntrust.hscni.net/contact-us/complaints-process/
    If you are not satisfied with how your complaint was handled by the Trust you can contact the Northern Ireland Public Services Ombudsman (the Ombudsman). The Ombudsman is completely independent of the Health and Personal Social Services. The service is …

Complaints - Southern Health and Social Care Trust

    http://www.southerntrust.hscni.net/contact/3853.htm
    The Regulation and Quality Improvement Authority (RQIA) is Northern Ireland’s independent health and social care regulator. If you believe your concerns may relate to a potential breach of regulations or minimum care standards, you can contact RQIA by email at: [email protected]. Alternatively during office hours, call RQIA on (028) 9051 7500.

Health and social care complaints Department of Health

    https://www.health-ni.gov.uk/topics/safety-and-quality-standards/health-and-social-care-complaints
    Responsibility for dealing with complaints about health and social care services in Northern Ireland is placed with the provider of the service. The following section provides information for health and social care professionals and the general public on matters relating to health and social care complaints.

Complaints - HSCB

    http://www.hscboard.hscni.net/about-us/complaints/
    The Health and Social Care Board (HSCB) commissions services from a range of health and social care organisations such as the Health and Social Care (HSC) Trusts. Our aim, is to improve the health and well-being of people in Northern Ireland. In most instances we succeed, but sometimes things can go wrong. Find out how to make a complaint […]

HEALTH AND SOCIAL CARE COMPLAINTS PROCEDURE

    http://www.southerntrust.hscni.net/pdf/Guidance%20in%20Relation%20to%20the%20HSC%20Complaints%20Procedure%20-%20April%202019.pdf
    The HSC Complaints Procedure, ‘Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning' was developed and published in 2009. It replaced the former Health and Personal Social Services (HPSS) Complaints Procedure 1996 and provided a streamlined health and social care (HSC) complaints

Healthcomplaints.ie - how to complain about healthcare and ...

    https://www.healthcomplaints.ie/
    Welcome. Healthcomplaints.ie provides information on how to make a complaint or give feedback about health and social care services in Ireland. This website has been developed for people who use health and social care services in Ireland, as well as for their families, care-givers and advocates.

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

How to Make a Complaint Northern Ireland Ambulance ...

    http://www.nias.hscni.net/about-the-trust/how-to-make-a-complaint/
    Complaints Leaflets. Complaints Procedure Consent Form (37 KiB) Complaints Leaflet (0.2 MiB ... (0.8 MiB) Complaint Poster (58 KiB) Northern Ireland Ambulance Service Health & Social Care Trust > About the Trust > How to Make a Complaint. About the Trust. Missions And Values; How we fit into the HSC Structure ... Northern Ireland Ambulance ...

Social care complaints procedure - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/social-care-complaints-procedure/
    NHS and adult social care services - how complaints should be handled. Explains which health and adult social care organisations must have a policy in place for handling complaints, the standards of service you can expect if you make a complaint, and what to do if the organisations don't meet these standards.

Health and Social Care in Northern Ireland - Wikipedia

    https://en.wikipedia.org/wiki/Health_and_Social_Care_in_Northern_Ireland
    Health and Social Care in Northern Ireland (HSC) is the designation of the publicly funded service which provides health care and social care services in Northern Ireland.The Northern Ireland Executive through its Department of Health is responsible for its funding, while the Public Health Agency is the executive agency responsible for the provision of public health and social care services ...Abbreviation: HSC

NI health and social care complaints up 46% - BBC News

    https://www.bbc.com/news/uk-northern-ireland-28088234
    Jul 01, 2014 · Complaints about poor administration in health and social care in Northern Ireland have increased by 46% in the last year, it is confirmed. ... NI health and social care complaints up …

Home - Northern Health and Social Care Trust

    http://www.northerntrust.hscni.net/
    Welcome to the new Northern Trust website The Northern Health and Social Care Trust is one of five health and social care trusts in Northern Ireland. The Trust is responsible for the delivery of safe and effective health and social care services to a population of approximately 470,000, the largest resident population in Northern Ireland.

Responding to complaints in Northern Ireland - The MDU

    https://www.themdu.com/guidance-and-advice/guides/responding-to-complaints-in-northern-ireland
    Jul 27, 2018 · In our related quick guide, we introduced the common complaints procedure for health and social care in Northern Ireland.Here we cover the practical aspects of responding to complaints in line with that procedure. Initial response. Discuss the complaint at the outset with the complainant.

Who to complain to - info for patients in Northern Ireland

    https://www.gmc-uk.org/-/media/documents/DC6513_Who_to_complain_to___Northern_Ireland.pdf_57960130.pdf
    Who to complain to – information for patients in Northern Ireland ... health and social care services in Northern Ireland, you have the right to complain. Your complaint will be taken seriously and will be treated in ... assistance and support at any stage of the health and social care services complaints procedure.

Complaints

    http://www.setrust.hscni.net/contact/2118.htm
    Email: [email protected]. The Regulation and Quality Improvement Authority (RQIA) is the independent Health and Social Care regulatory body for Northern Ireland. Further information about services provided by RQIA is available at: Telephone: (028) 9051 7500. Website: www.rqia.org.uk

Social care appeals and complaints Multiple Sclerosis ...

    https://www.mssociety.org.uk/care-and-support/health-and-social-care/social-care-services/appeals-and-complaints
    Social care appeals and complaints. There may be times when you're not happy with the decisions made by the social care services of your council (or, in Northern Ireland, your health and social care trust). Maybe you're unhappy with how much help they offer you, or how they provide it.



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