Health And Social Care Complaints Procedure

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Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Complaints Procedures Department of Health

    https://www.health-ni.gov.uk/articles/complaints-procedures-doh
    Please note that there are separate complaints procedures in place for any dealings with health and social care organisations outlined below. Informal Procedure. Our aim is to resolve any complaint quickly and you are invited initially to bring any matter of concern to the attention of the Departmental official with whom you have been dealing.

Complaining about health and social care - Mind

    https://www.mind.org.uk/information-support/legal-rights/complaining-about-health-and-social-care/overview/
    If you want to complain about private health or social care you have received, you won't be able to use the NHS complaints system (unless the NHS commissioned the private service on your behalf and are paying for it). In this case, you will need to find out the specific complaints procedure of your private provider and follow it.

Social care complaints procedure - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/social-care-complaints-procedure/
    Social care complaints procedure Adult social care is usually very good, but sometimes things can go wrong. Every organisation that provides care, or buys (commissions) care services, must have a clear procedure that you can use to complain about things you’re not happy with.

Complaints procedure, Dept of Health & Social Care

    https://www.gov.im/about-the-government/departments/health-and-social-care/mental-health-service/complaints-procedure-dept-of-health-social-care/
    It can help you set out your complaint and then liaise on your behalf with the health care service. They can also act as your representative throughout the entire complaints procedure at your request. Complaints about your detention under the Mental Health Act. Patients have the right to appeal their detention under the Mental Health Act.

Social care complaints regulations - scie.org.uk

    https://www.scie.org.uk/publications/guides/guide15/complaints/socialcarecomplaints.asp
    The complaints procedure for adult social care is set out in regulations, which cover both the local authority and NHS procedures. The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. The Local Authority Social Services and National Health Service Complaints (England) (Amendment) Regulations 2009.

HSC Complaints - Standards and Guidelines - Health

    https://www.health-ni.gov.uk/publications/hsc-complaints-standards-and-guidelines
    Mar 27, 2019 · Detailed Guidance on the Health & Social Care Complaints Procedure . Documents. Guidance in Relation to the HSC Complaints Procedure - April 2019

Health and social care complaints Department of Health

    https://www.health-ni.gov.uk/topics/safety-and-quality-standards/health-and-social-care-complaints
    Responsibility for dealing with complaints about health and social care services in Northern Ireland is placed with the provider of the service. The following section provides information for health and social care professionals and the general public on matters relating to health and social care complaints.

Complain about a service or provider Care Quality Commission

    https://www.cqc.org.uk/contact-us/how-complain/complain-about-service-or-provider
    Complaints about adult social care If the care is funded or arranged by a council , you can make a complaint to your council if it pays for your care. If you are unhappy with the outcome of your complaint, you can contact the Local Government and Social Care Ombudsman .

Complaining about social care services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
    You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved.

Healthcomplaints.ie - how to complain about healthcare and ...

    https://www.healthcomplaints.ie/
    Welcome. Healthcomplaints.ie provides information on how to make a complaint or give feedback about health and social care services in Ireland. This website has been developed for people who use health and social care services in Ireland, as well as for their families, care-givers and advocates.

How to make a complaint about adult social care services ...

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/social-care-complaints-procedure/how-to-make-a-complaint-about-adult-social-care-services/
    Adult social care is usually very good and most people don’t have any problems. But sometimes you need to raise concerns. This page tells you how to make a complaint. receive or have received services from the organisation concerned, or are someone who is affected, or likely to be affected, by the ...

[Withdrawn] Complaints procedure - Health and Social Care ...

    https://www.gov.uk/government/organisations/health-and-social-care-information-centre/about/complaints-procedure
    Complaints procedure How to make a complaint about the Health and Social Care Information Centre (HSCIC). This information page was withdrawn on 15 June 2017.

Complaining about health and social care - mind.org.uk

    https://www.mind.org.uk/information-support/legal-rights/complaining-about-health-and-social-care/how-to-make-a-complaint/
    If your complaint is about adult social care, you should expect a response within 25 days of making a formal complaint. If your complaint is about health care (in Wales, this is referred to as 'raising a concern'), you should expect: notification that your concern has been received within two …

Dignity in care - Complaints - scie.org.uk

    https://www.scie.org.uk/publications/guides/guide15/complaints/researchandpolicy.asp
    All providers of health and social care are required, as part of their registration requirements with the CQC, to have a complaints procedure. There is a lack of national data for complaints about social care in England. Complaints information can be utilised for quality and service improvement.

Care Policies and Procedures in Health and Social Care CQC

    https://www.wandptraining.co.uk/policies-procedures-health-social-care/
    Policies & Procedures that meet CQC Regulations. W&P’s Policies and Procedures are researched and written to meet all the regulatory, legislative and good practice guidance within the Health and Social Care sector in England.

Health and Social Care Complaints East Dunbartonshire ...

    https://eastdunbarton.gov.uk/health-and-social-care/health-and-social-care-complaints
    Complaints regarding health and social care employees, direct health and/or social care service delivery or members of the HSCP Board are not covered by this Complaints Handling Procedure. These...

Care homes Our complaints policy Care UK

    https://www.careuk.com/care-homes/how-are-we-doing/our-complaints-policy
    Care UK supports the Local Government and Social Care Ombudsman’s initiative to provide a single statement that summarise how care providers will look into complaints, to view this statement please click here. Making a complaint. If you are dissatisfied with any part of our service, please talk to us.



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