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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Complaints about Department of Health staff. If you have a complaint about Department employee (including the Queensland Ambulance Service), contact the department’s Ethical Standards Unit by emailing [email protected]. Private health services
https://www.oho.qld.gov.au/make-a-complaint/
HEALTH SERVICES COMPLAINTS: [email protected]. Visit our Make a complaint page for more information on making a health service complaint. GENERAL ENQUIRIES OR QUESTIONS: [email protected]. The Office of the Health Ombudsman acknowledges the Traditional Owners of the land, and pays respect to Elders past, present and emerging. ...
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
There are fewer mental health complaints. A report by the former Health Quality and Complaints Commission on Mental Health Complaints noted that complaints about mental health services were only 5 per cent of total complaints, suggesting people may …
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.qmhc.qld.gov.au/
Improving the mental health and wellbeing of Queenslanders. The Commissioner and staff of the Queensland Mental Health Commission wish you a Happy Christmas and a …
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
Oversight of the Health Quality and Complaints Commission 2 Health and Community Services Committee complaints, quality of health services, provision of information and ‘other’ functions, which include investigating or inquiring into matters and suggesting ways to …
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
the NSW Health Care Complaints Commission via its website or by phoning 1800 043 159 or (02) 9219 7444. In Qld, you can contact the Office of the Health Ombudsman. The Office of the Health Ombudsman (OHO) can be contacted via its website or by phoning 133 OHO (133 646).
https://en.wikipedia.org/wiki/Queensland_Health
Children's Health Services, will oversee the implementation of a Statewide paediatric service. Health Quality and Complaints Commission. In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters.Annual budget: $18.3 billion (2018–2019)
Feb 20, 2020 · Complaints are a vital form of consumer feedback. Complaints can be a catalyst for quality improvement and better health-care outcomes. But a badly handled complaint can quickly turn a reasonable complainant into a hurt, damaged and angry former consumer.
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
https://www.health.qld.gov.au/employment/conditions/staff-complaints/questions-answers
May 23, 2019 · Sexual harassment complaints - may constitute corrupt conduct and must be forwarded to the Ethical Standards Unit (ESU) for advice and assessment. Employees of Hospital and Health Services (HHSs) should forward sexual harassment complaints to their local Crime and Corruption Commission (CCC) Liaison Officer or Human Resources team.
https://www.parliament.qld.gov.au/Documents/TableOffice/TabledPapers/2012/5312T6561.pdf
Oversight of the Health Quality and Complaints Commission Complaints and investigations Health and Disabilities Committee 4 2.2 Complaints received 2010‐11 During 2010‐11 the HQCC received 2,525 complaints about health services. While this is an increase
https://portal.oho.qld.gov.au/healthcomplaintform/
Online health service complaint form. If you’re not satisfied with a service provided by a health service provider, or you’re concerned with the health, conduct or performance of a registered or unregistered health practitioner, then it is your right to make a complaint. Have you raised your concern with the health service provider?
https://www.health.qld.gov.au/comments
Oct 18, 2019 · If you need medical advice call 13HEALTH (13 43 25 84) for health information, advice or referral services.This service is available 24 hours a day, 7 days a week. Compliments and complaints. Compliments and complaints about a health service are handled through the hospital or health service.
https://www.complaints.services.qld.gov.au/
Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...
https://www.forgov.qld.gov.au/documents/directive/0217/managing-employee-complaints
Jul 30, 2019 · Managing employee complaints (Directive 02/17) (DOCX, 135 KB) Single sign-on (SSO) SSO is an authentication process that allows you to access multiple services and applications with one username and password.
https://www.hcscc.nt.gov.au/
CONTACT US Freecall: 1800 004 474 Phone: (08) 8999 1969 Fax: (08) 8999 6067 E-mail:[email protected]
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