Health Service Complaints Scotland

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Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

Complaints and feedback - Healthcare Improvement Scotland

    http://www.healthcareimprovementscotland.org/about_us/contact_us/complaints.aspx
    Complaints and feedback. We welcome any feedback, comments, complaints or concerns about our work, as they are an important way of identifying the perspective of those we serve and improving satisfaction with the services we provide. P lease send any feedback on your experience with Healthcare Improvement Scotland to [email protected]

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    If you are complaining about a service that has both a health care and social care component, for example treatment in a care home, your complaint may be transferred to be dealt with under the social care complaint procedure. However, this is very similar …

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.

Complain about a care service Care Information Scotland

    https://careinfoscotland.scot/topics/your-rights/complaints-and-feedback/complain-about-a-care-service/
    The Care Inspectorate regulates and inspects all care services in Scotland. If you've raised your concern directly with your service provider and you're not satisfied with the outcome, you can ask the Care Inspectorate to investigate your complaint.. The Care Inspectorate encourages people to raise a complaint directly with the service provider first, but if there are reasons why you would not ...

Parliamentary and Health Service Ombudsman - Wikipedia

    https://en.wikipedia.org/wiki/Health_Service_Commissioner_for_Scotland
    The Parliamentary and Health Service Ombudsman (PHSO) comprises the offices of the Parliamentary Commissioner for Administration (PCA) and the Health Service Commissioner for England (HSC).. The Ombudsman is responsible for considering complaints by the public that UK Government departments, public authorities and the National Health Service in England have not acted properly or fairly or have ...

NHS Feedback, complaints and your rights - Health rights ...

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
    You can request, or Health Boards may offer, to provide this service. Both parties must agree to take part before this can go ahead. You can get help finding mediation services in your area by asking the Feedback and Complaints Officer at your local health board. NHS complaints procedure

Making a Complaint - nhslothian.scot

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If you want to complain about the Scottish Ambulance Service please contact: National Complaints Administrator Scottish Ambulance Service National Headquarters Gyle Square 1 South Gyle Crescent Edinburgh EH12 9EB Telephone: 0131 314 0000 www.scottishambulance.com. If you want to complain about NHS 24 please contact. Patient Experience Team NHS 24

We are Scotland's Ombudsman SPSO

    https://www.spso.org.uk/
    We are Scotland's Ombudsman. The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.

General enquiries - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/general-enquiries
    any frontline healthcare service. ... General enquiries for NHS Health Scotland. You can use our form to contact us about health inequalities or if you would like to know more about who we are and what we do. Send us your general enquiry For comments and complaints, media enquiries, permissions and Freedom of Information, please go to the pages ...

NSS Corporate NHS National Services Scotland

    https://nhsnss.org/
    Scottish National Radiology Reporting Service Bank launches. As part of the work to transform the way in which radiology services are provided across Scotland, the Scottish Radiology Transformation Programme has recently launched the pilot of the Scottish …

How to complain about a public service SPSO

    https://www.spso.org.uk/how-to-complain-about-public-service
    Most public services in Scotland follow a two-stage complaints procedure. You can find details of the organisation’s complaints procedure on their website, or by contacting them directly. We recommend that you always check with the organisation to find out what their complaints procedure is, because there are some exceptions to the two-stage complaints procedure.

Health Service Commissioners Act 1993 - Wikipedia

    https://en.wikipedia.org/wiki/Health_Service_Commissioners_Act_1993
    The Health Service Commissioners Act 1993 is an Act of the Parliament of the United Kingdom. The Act consolidated previous legislation governing the posts of Health Service Commissioner for England, Scotland and Wales. The three posts were formerly held by a single individual who also served as Parliamentary Commissioner for Administration.Introduced by: Lord Mackay

Scotland's Health on the Web - Putting Scotland's Health ...

    https://www.scot.nhs.uk/
    Putting Scotland's Health on the Web. Putting Scotland's Health on the Web. Skip to main content. Scotland's Health on the Web. Putting Scotland's Health on the Web ... NHS Inform provides a service to lookup your nearest Pharmacy, GP, Dentist, Hospital, Travel Clinic and Sexual Health Clinic. Locate a service --> Healthboard Regions. View all ...

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    If you have reached the end of the complaints process and are not happy with the organisation's final decision, you have the right to bring your complaint to the Parliamentary and Health Service Ombudsman to look at. The Parliamentary and Health Service Ombudsman makes final decisions on unresolved complaints about the NHS in England.

Contact Us Scotland Health Care System

    https://www.scotlandhealth.org/contact-us
    If a patient complaint is not resolved satisfactorily by Scotland Memorial Hospital, the public may contact the JCAHO Office of Quality Monitoring to report any concerns or register complaints about a JCAHO-accredited health care organization at: Website . 1-800-944-6610

Mental health services complaints - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/mental-health-services-complaints/
    Mental health services complaints If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint. This applies whether you’ve given consent to be treated or whether you’ve been admitted to hospital for treatment without your consent under the Mental Health Act (that is, you’re a detained, or ...



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