Health Service Complaints Wales

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Public Services Ombudsman for Wales

    https://www.ombudsman.wales/
    Nick Bennett, Public Services Ombudsman for Wales By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life.

Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.

Complaints - statswales.gov.wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
    Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession: Hospital and Community Health Services complaints by organisation and subject: Family …

Making a Complaint - ombudsman.wales

    https://www.ombudsman.wales/complaints/
    Public Services Ombudsman for Wales 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ

Complaints - Public Health Wales

    https://phw.nhs.wales/use-of-site/complaints/
    Complaints relating to compliance with Welsh Language Standards. Public Health Wales is implementing the Welsh Language Standards Regulations (No.7) 2018. If you wish to raise a complaint relating to Public Health Wales’ compliance with the Welsh Language Standards, you can contact us in …

Complaints - Betsi Cadwaladr University Health Board

    https://bcuhb.nhs.wales/contact-us/complaints/
    The vast majority of people are happy with the service they receive. Sometimes though, things might not go as well as expected. When that happens, we need to look at what went wrong so we can try to make it better. This applies to you if: You are not happy with care or treatment provided by or for the Betsi Cadwaladr University Health Board

Complaints & Concerns - Aneurin Bevan University Health Board

    https://abuhb.nhs.wales/about-us/complaints-concerns/
    Complaints & Concerns Aneurin Bevan University Health Board aim to provide the very best care and treatment. We welcome all of your views and want to learn from your experiences, good or bad.

Health Care Complaints Commission - Wikipedia

    https://en.wikipedia.org/wiki/Health_Care_Complaints_Commission
    The New South Wales Health Care Complaints Commission (commonly referred to as the ' HCCC '), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales.

Social Care Services Complaints & Compliments

    https://www.carmarthenshire.gov.wales/home/council-services/social-care-health/social-care-services-complaints-compliments/
    Social Care Services Complaints & Compliments; Social Care Services Complaints & Compliments. Page updated on: 18/11/2019. ... e.g. a package of care from both health and social care staff, we will look at your complaint together and usually send you one response. ...

Law Wales - NHS complaints

    https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
    The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.

Public Health Wales Complaints

    http://www.wales.nhs.uk/sitesplus/888/page/63532
    Similar to the complaints procedure with regards to NHS dentists, complaints should initially be directed towards to practice involved, preferably in writing. If the complaint is not resolved, both dentist and patient should visit the Dental Complaints Service and Health Inspectorate Wales for information to …

Report 4/56 November 2018 - Parliament of NSW

    https://www.parliament.nsw.gov.au/ladocs/inquiries/2476/Final%20Report%20-%20Cosmetic%20Health%20Service%20Complaints%20in%20New%20South%20Wales.PDF
    Cosmetic Health Service Complaints in New South Wales iv Chair [s Foreword I am pleased to present the ommittees fourth report for the 56th Parliament, Cosmetic health service complaints in New South Wales. The Committee commenced this inquiry because we were concerned about public safety,

Metadata - Wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints/FamilyHealthServiceComplaints-by-Organisation-Year
    StatsWales > Health and social care > NHS performance > Complaints > Family Health Service complaints by organisation and year . Family Health Service complaints by organisation and year. Archived (English only) – No longer updated. Actions ... Complaints about Family Health Services in Wales . HSA/SD. Welsh Assembly Government . Last update ...

The National Health Service (Concerns, Complaints and ...

    http://www.legislation.gov.uk/wsi/2011/704/contents/made
    The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (“the Regulations”) make new arrangements for the notification and consideration of and response to concerns notified by persons in respect of services provided by or under arrangements with the National Health Service in Wales.

NHS Direct Wales - Encyclopaedia : Complaints

    https://www.nhsdirect.wales.nhs.uk/complaints
    NHS Direct Wales - How to complain. From 1st April 2011, the way in which NHS organisations in Wales dealt with complaints, claims and incidents (collectively known as concerns) changed.

Parliamentary and Health Service Ombudsman - Wikipedia

    https://en.wikipedia.org/wiki/Health_Service_Commissioner_for_Wales
    The Parliamentary and Health Service Ombudsman (PHSO) comprises the offices of the Parliamentary Commissioner for Administration (PCA) and the Health Service Commissioner for England (HSC).. The Ombudsman is responsible for considering complaints by the public that UK Government departments, public authorities and the National Health Service in England have not acted properly or fairly or have ...

Law Wales - Health & health services

    https://law.gov.wales/publicservices/health-services/?lang=en
    Apr 08, 2016 · Health services are almost entirely devolved in Wales, which means the Welsh Government is ultimately responsible for the National Health Service here. The Welsh Ministers set the high level policy framework and targets for the health service in Wales, which are then delivered by the seven Local He...

How to use an ombudsman in Wales - Home

    https://www.citizensadvice.org.uk/wales/law-and-courts/civil-rights/complaints/how-to-use-an-ombudsman-in-wales-w/
    complaints about the health service in Wales problems which can usually be taken to court complaints about the way legal action is carried out, for example, complaints about the administrative staff of courts, unless the staff acted on the authority of the judge or magistrate



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