How To Make A Complaint About The Nhs In Scotland

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Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · For example if it's a complaint about your doctor, you could complain to the surgery. If you do not want to make a direct complaint or your complaint has not been resolved, contact your local NHS health board or special NHS board.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    You may make a complaint to a professional body even if you have also made a complaint under the NHS complaints procedure. However, if an investigation has already started under the NHS complaints procedure, the professional body may decide to wait for the …

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...

NHS Feedback, complaints and your rights - Health rights ...

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
    When receiving NHS care, you or any of your relatives have the right to give feedback, make comments, raise concerns, make a complaint. NHS welcomes all forms of feedback and uses it to improve services: positive feedback helps to identify areas of best practice

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …

Who to complain to - info for patients in Scotland

    https://www.gmc-uk.org/-/media/documents/DC6514_Who_to_complain_to___Scotland.pdf_57958049.pdf
    people to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland. What does the service do? The Patient Advice and Support Service will:- Help you understand your rights and responsibilities as patients • Provide you with information, advice and support if you wish to

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    For NSS enquiries, please fill in our form. Please note that NSS does not treat patients. Patients should consult NHS Inform. If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints, our annual report is available to view online.

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If possible, please submit the following consent form at the same time as your complaint or concern. We are also happy to post out a paper copy of this Consent Form if this is more convenient. NHS Lothian Disclosure of Confidential Information - CONSENT FORM. NHS Lothian Patient Experience Team is based at: Waverley Gate 2 – 4 Waterloo Place ...

Complaints Procedure - NHS Highland

    https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
    In particular, NHS Highland will promote an awareness and understanding of the rights and responsibilities of patients and will advise and support people to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland. Find out more about the Patient Advice and Support Service.

How to make a complaint to the NHS

    https://nhscomplaintsadvocacy.org/how-to-make-a-complaint-about-an-nhs-service/
    You can make a complaint to NHS England by email, for the attention of the Complaints Team, at [email protected]. You cannot ask both the NHS Trust or Practice Manager and the Commissioner to investigate your complaint. Timescale for making a complaint.

The NHS 24 Public Facing Complaints Handling Procedure

    https://www.nhs24.scot/data/uploads/PDF/corporate/nhs-24-scotland-public-facing-complaints-handling-procedure.pdf
    NHS Scotland. The service promotes an awareness and understanding of the rights and responsibilities of patients and can advise and support people who wish to make a complaint to the NHS. Further information and contact details can be found on the PASS web site: www.patientadvicescotland.org.uk

Making a complaint about the NHS

    https://www.healthworkerstandards.scot.nhs.uk/Documents/ComplaintsScotlandjune07.pdf
    Making a complaint about the NHS NHS SCOTLAND Version 2 Produced in June 2007 Revision date June 2009. 1 In the NHS in Scotland, we try to give you the best possible care and treatment. We value comments, good or bad, to help us improve the service. If you are not

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    How to make a complaint When making a complaint, you can choose to complain to either: the healthcare provider: this is the organisation where you received the NHS service, for example your ...Author: Department of Health And Social Care

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.



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