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https://www.thebalancesmb.com/ebay-buyer-complaint-tips-1140309
Refer to these dates in your exchanges. Contact your seller first about your complaint. Ebay's immediate reply to your complaint will be to instruct you to contact your seller. To head this off and seem prepared, contact your seller first. Wait up to three days for a reply before contacting eBay.
https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084
How to report a buyer. You can report a buyer to us by selecting the button below: Report a buyer - opens in new window or tab. Tip You can also report a buyer from the Resolution Center - opens in new window or tab, or from your Sold Items list - opens in new window or tab, by finding the order, selecting More actions, and then choosing Report buyer.
https://www.ebayweb.com/how-to-handle-ebay-buyer-complaints-and-problems/
Most important are those complaints that escalate to the eBay level, via eBay’s Item Not Received or Significantly Not as Described process. Under this process, a buyer can file a complaint if he doesn’t receive his merchandise within ten days of the end of the auction.
https://www.ego4u.com/en/business-english/infos/ebay-complaints
At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it’s easy to keep a complaint from turning into a crisis. Respond Immediately and Grovellingly. Someone might complain to you directly, or they might do it through eBay.
https://resolutioncenter.ebay.com/
What is the eBay Money Back Guarantee? What to do when a buyer doesn't pay. Canceling a transaction. What to do when you don't receive your item or it's not as described. Resolving buying problems. Resolving selling problems. Report a problem with a buyer. Your requests and cases.
https://www.ebay.com/help/selling/managing-returns-refunds/manage-returns-missing-items-refunds-sellers?id=4079
When a buyer lets you know they’ve run into an issue, you should work with them to find a solution that works for both of you. Handle a return request. If the buyer wants to return an item to you, your options for responding depend on why they want to send it back.
https://www.theguardian.com/money/2017/may/21/ebay-accused-failing-sellers-buyers-manipulate-system-protection
May 21, 2017 · So anxious is the company to keep buyers spending that it turned a blind eye to a stream of violent threats sent by one to a seller in Australia. The victim made 10 complaints about the abusive messages to eBay which responded by restricting the messages to three a day to each of her three accounts.Author: Anna Tims
https://andrewminalto.com/buyers-scammers-on-ebay/
Apr 08, 2015 · I’ve recently sold an item on eBay, and had nothing but hassle from the person buying it via auction bid. First they claimed they were unable to pay as they were off on holiday. 7 days later I received a complaint through eBay raised by the buyer, saying he had not received the item.
https://www.ehow.co.uk/how_2050031_file-complaint-ebay.html
Here is how to file a complaint on eBay against such members and to report other problems and complaints should they arise. Open your web browser of choice and navigate to eBay. Sign in to your eBay account using the text link located to the right of the eBay logo at the top of the main page.
https://community.ebay.co.uk/t5/Archive-Buyer-Central/Where-can-I-make-an-official-complaint-against-ebay/td-p/1965668
I want to make an official complaint against ebay and not through Customer Support as they are a complete waste of time. Is there an "official watchdog" for internet companies like ebay? Solved! Go to Solution. ... by eBay, whilst denying his/her buyers any of their consumer rights.
https://www.youtube.com/watch?v=QHW_d6_QpLQ
Aug 18, 2008 · Demonstration of how to file a Seller Non Performance complaint. This is the complaint process you follow when the seller does not ship your item or when they claim …
https://pages.ebay.co.uk/ebay-money-back-guarantee/how-to-help.html
1) Problem with your purchase? – How you contact your seller and open up a case. Sellers want to maintain a good reputation and in most cases will look to fix the problem straightaway, so contact them first – either via "My eBay" or directly using the Resolution Centre.To benefit from the eBay Money Back Guarantee, you must do so within 30 days of your actual or latest estimated delivery date.
https://community.ebay.co.uk/t5/Selling-on-eBay/how-do-i-make-a-complaint-about-a-seller/qaq-p/2265050
Nov 11, 2013 · How do I make a complaint about a seller who insist I receive an item which I did'nt.She gave me a tracking number but when I went to the post office they told me they don't know anything about it.I contacted the seller many times but still insist that I …
https://pages.ebay.com/seller-center/get-started/seller-protection.html
eBay protects you. When you sell on eBay, you're protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start. Backed by large-scale,...
https://community.ebay.com.au/t5/Selling/How-do-you-make-a-complaint-about-eBay-to-eBay/td-p/971243
eBay sends me an email and it says I can advertise my first item free so OK up goes the add for my car and I find I get hit with a $10 charge then great news you’ve sold your item, well then I get hit with another $60 charge on a $700 dollar item.
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