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https://www.icasa.org.za/pages/consumer-complaints-procedure
Consumer complaints procedure ... Since ICASA was established in terms of the Independent Communications Authority of South Africa Act no.13 of 2000 it is a "creature of statute", we can only deal with complaints that we're mandated to deal with in terms of the applicable legislation and regulations.
https://www.icasa.org.za/pages/consumer-complaints
Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to [email protected] or faxed to 012 568 3444.
https://mybroadband.co.za/forum/threads/icasa-consumer-complaints-process.304001/
Jan 24, 2019 · [This follows on from Consumer Complaints - A Guide.] A complaint can be escalated to ICASA, by calling 011 566 3000, faxing 011 566 3004 or emailing [email protected]. A …
https://www.hellopeter.com/icasa/
Jan 29, 2020 · ICASA Complaint Resolution - GAU4385/19 ICASA:***** Crazy thing is I sent through a legal reason for my referral to the ICASA, they make a resolution and asked me to respond if I don't agree and based on legality I said no and it's been 3 months and over 30 emails where I ask for feedback and it's just silence, even tried to call the consultant who helped phone is off all the time and then I ...2.1/5(73)
https://en.wikipedia.org/wiki/ICASA
The Independent Communications Authority of South Africa (ICASA) is an independent regulatory body of the South African government, established in 2000 by the ICASA Act to regulate both the telecommunications and broadcasting sectors in the public interest. Traditionally, telecommunications and broadcasting services operated separately and so has the regulation of the sectors.Headquarters: Centurion, Gauteng
https://hitecsure.com/icasa/
Referral of Complaints to ICASA. If the Client is not happy about the outcome of a Complaint or a Billing Dispute, the Client has the right to escalate it to ICASA. If ICASA are not able to resolve the matter it may be referred to the ICASA Complaints and Compliance Committee for adjudication.
https://nationalgovernment.co.za/units/view/54/Independent-Communications-Authority-of-South-Africa-ICASA
The mission of the Independent Communications Authority of South Africa (ICASA) is to ensure that all South Africans have access to a wide range of high quality communication services at affordable prices. The Authority's strategic objectives are linked to government's Outcomes-Based Approach.
https://mybroadband.co.za/forum/threads/icasa-and-complaints.866384/
Jan 21, 2017 · Has anyone here lodged any complaints with ICASA? Are they a wet noodle in terms of dealing with issues, or do they actually get the job done? I have had it with my WISP and their non ...
About The BCCSA as an Independent Judicial Tribunal The Broadcasting Complaints Commission of South Africa ("BCCSA") was established by the National Association of Broadcasters ("NAB") in 1993. According to the BCCSA's Constitution it is a body corporate, capable of suing and being sued in its corporate name, and
https://www.fin24.com/Companies/ICT/multichoice-faces-icasa-complaint-ahead-of-jse-listing-20190208-2
A non-profit group has filed a complaint seeking to stop the MultiChoice Group from listing on the Johannesburg Stock Exchange later in the month without the express approval of the Independent Communications Authority of South Africa. According to an interim ruling …
https://www.fin24.com/Companies/icasa-raps-multichoice-on-the-knuckles-for-listing-despite-complaint-20190227
Feb 27, 2019 · The Independent Communications Authority of South Africa has expressed its "concern" that the MultiChoice group proceeded with its listing on the Johannesburg Stock Exchange despite facing a complaint before ICASA's Complaints and Compliance Committee.
https://techcentral.co.za/icasa-committee-fines-mtn-millions-over-price-hike/92439/
Sep 09, 2019 · Communications regulator Icasa’s complaints and compliance committee (CCC) has fined MTN South Africa R5-million — R2-million of which is suspended for three years — for contravening regulations when it hiked the tariffs on one of its data plans without following the requirements.. MTN appeared before the CCC earlier this year over a charge that it failed to comply with a notification ...
https://www.ellipsis.co.za/category/resources/icasa/
The following is derived from the ICASA Annual Report for the period ending 31 March 2011 Consumer affairs and complaints ICASA handles the resolution of consumer complaints in the sphere of communication services.
https://www.ellipsis.co.za/compliance-icasa-complaints-against-licensees-for-non-compliance/
ICASA Media Release ___ [15 June 2014] We have noticed a steady increase in ICASA raising complaints against licensees for various non-compliance matters with the Complaints and Compliance Commission (CCC). This is a new development as the communications regulator has until now not sought to invoke sanctions available through the CCC process.
https://www.facebook.com/icasa.org/posts/672505819610787
Oct 04, 2017 · You can access the latest judgments by the Complaints and Compliance Committee (CCC) of ICASA here bit.ly/2fLg1Wv The CCC investigates, conducts hearings if appropriate, and make findings on: All matters referred to it by ICASA; complaints received by the committee and, allegations of non-compliance with the ICASA Act or underlying statutes.
https://www.bluedogtech.co.za/complaintspro/
ICASA requires that all licence-holders develop and publish its procedures for handling Complaints and Billing Disputes, in order to comply with the requirements in: The ICASA Code of Conduct Regulations 2007, which are available here; and The ICASA End-User and Subscriber Service Charter Regulations 2016, as amended, which are available here.
https://thebaybulletin.blogspot.com/2020/01/south-africa-icasa-warns-cellphones.html
Feb 07, 2020 · ICASA spokesperson, Paseka Maleka, says consumers can lodge a formal complaint with ICASA if they are not happy with the network operator’s response. “ICASA has noted the complaints by members of the public that their numbers have been ported without their consent.5/5
https://www.hellopeter.com/icasa/reviews/poor-service-delivery-2535867
I have purchased CellC airtime on or around the 14.06.2018 for R15.00, yet today I still haven't received anything from CellC. this is disgunting and I won't recommend CellC to anyone anymore, there service is very poor and they can't resolve or comp
https://pmg.org.za/committee-meeting/23546/
Nov 01, 2016 · Meeting Summary. Independent Communications Authority of South Africa (ICASA) briefed the Committee on the ruling in the Media Monitoring Project v SABC, by the Compliance and Complaints Committee (CCC).
https://mg.co.za/article/2019-02-27-icasa-expresses-concern-over-multichoice-listing-despite-complaint
Nov 01, 2019 · The Independent Communications Authority of South Africa (Icasa) has expressed its “concern” that the MultiChoice group proceeded with its listing on the JSE despite facing a …
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