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https://www.jetstar.com/au/en/contact-us/complaints-and-compliments
^ For bookings in AUD, a Payment Fee applies except for POLi, voucher, gift card, Points Plus Pay – Flights (where the total booking is redeemed in Qantas Points) or Jetstar Mastercard. Payment options and fees may differ for other currencies. Fees are priced in the currency of a flight’s departure country.
https://www.jetstar.com/au/en/contact-us
Need to get in touch with Jetstar? Select the issue that's most relevant to you and we'll point you toward the best way to contact us.
https://www.aviationcomplaints.gov.au/airline-customer-service
The ACA facilitates the resolution of unresolved complaints for Jetstar, Qantas, Regional Express, Tigerair and Virgin Australia. Submit a complaint on airline services. If you are unable to resolve the issue with your airline, contact the ACA:
https://www.dontflyjetstar.com/news/how-contact-jetstar-phone-numbers-email-addresses-etc
Knowing first hand of how hard it can be to contact Jetstar and also seeing how many people get to this site when searching for a way to contact Jetstar, I thought it might be a good idea to have a list of contact phone numbers and email addresses people could try. These contacts may or may not get your through to Jetstar, but they may be worth a try.
https://traytablesaway.com/how-to-resolve-complaint-with-qantas/
May 31, 2019 · The Airline Customer Advocate (the Advocate) was established on 1 July 2012 to facilitate the resolution of complaints from the customers of five participating airlines – Jetstar, Qantas, Regional Express, Tiger Air Australia and Virgin Australia. The Advocate is an aviation industry funded dispute resolution scheme.
https://jetstar.openportal.com.au/dafiles/Internet/web/au/apps/digital/jetstar/legal/complaints-policy.html
For JETSTAR CREDIT CARD complaints. Where and how to complain for credit card complaints You can complain: By email Email: [email protected]. ... The Customer Advocate is independent of Macquarie’s operating, risk and support groups including our internal dispute resolution teams.
https://www.traveller.com.au/airline-complaint-who-you-gonna-call-2sl0r
Two thirds (283 or 65.97 per cent) of complaints were resolved to the satisfaction of complainants and Ms Lines says the rest were passed on to state consumer affairs departments for resolution ...
https://www.complaintsboard.com/jetstar-airways-overcharge-baggage-c969793
Resolution Statement. Have compensated the baggage difference I’m pleased Maria Nardlone Add a Comment. More Jetstar Airways Complaints & Reviews. Jetstar Airways - my nightmare with jetstar [49] Jetstar - another unhappy customer [19] Jetstar - extra baggage policy [11] Jetstar - the ...
https://www.complaintsboard.com/jetstar-airways-service-c982052
Mar 28, 2018 · I am not happy and would like a resolution. ... More Jetstar Airways Complaints & Reviews. Jetstar Airways - my nightmare with jetstar [49] Jetstar - another unhappy customer [19] Jetstar - extra baggage policy [11] Jetstar - the jetstar customer care team [8] Jetstar - obtaining money thru deception (allegedly) [13]
https://www.jetstartravelinsurance.com.au/claims
If you are not satisfied with the finding of the Committee, or if we have been unable to resolve your complaint within 45 calendar days, you may be able to lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers.
http://www.airlinecustomeradvocate.com.au/General/ACACustomerCharter.aspx
you have not tried to previously resolve your complaint with the participating airline by following the complaints process set out in the airline’s customer service charter, or ; it is not about an airline service provided by Jetstar Airways, Qantas, Regional Express, Tiger Airways Australia and Virgin Australia.
https://www.choice.com.au/travel/on-holidays/airlines/articles/do-airline-complaints-work
Jetstar didn't respond at all and the rest, not surprisingly, put a positive spin on their complaint handling procedures. Qantas. A Qantas spokesperson told us the airline prefers customers to lodge any complaints through its online customer care form, after which they'll receive a file reference number.
http://www.complaintline.com.au/airline.html
The Airline Customer Advocate provides a free and independent service to eligible customers of major Australian airlines by facilitating the resolution of current unresolved complaints about airline services. The airlines covered are Qantas, Jetstar, Virgin Australia, Tiger and Rex. Contact options. Lodge a complaint. Other useful information:
https://www.australianfrequentflyer.com.au/community/threads/jetstar-complain-policy.10575/
Nov 27, 2009 · I did just that, and received an acknowledgement 3 weeks after sending my letter, to let me know that Jetstar "is working through the letters in the order they arrive", and that it would take 8 weeks before they even get to my letter. Has anyone else got some resolution …
https://www.dontflyjetstar.com/complaints/how-screw-over-family-trip-ask-experts-jetstar
How to screw over a family trip ?! - ask the experts- Jetstar! Due to industrial strikes scheduled to start 2nd week of December 2019, there was a chance that our pre-booked holiday flights to Phuket, Thailand, could be cancelled so we decided not to take the risk as we were travelling with our two young kids (7 and 5) and we opted to take up the offer to move our flight to 2
http://www.airlinecustomeradvocate.com.au/General/Default.aspx
The Airline Customer Advocate (ACA) provides a free and independent service to eligible customers of major Australian airlines by facilitating the resolution of …
https://www.facebook.com/JetstarAustralia/posts/10153288094005144
Oct 04, 2013 · Marla Mitelman to Jetstar Australia. October 4, 2013 · I've sent this to your customer service team, ANZ CEO and Group CEO. ... who was unable to assist with a mutually acceptable resolution to my issue. ... A place to express your Jetstar complaints and also read other peoples Jetstar complaints. English (US)
https://en.wikipedia.org/wiki/Airline_complaints
Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during …
https://www.access-online.com.au/dafiles/Internet/web/au/apps/online/jetstar/legal/complaints-policy.html
Superannuation Complaints Tribunal The Superannuation Complaints Tribunal (SCT) is an independent tribunal established by the Commonwealth Government to deal with complaints about superannuation funds, annuities, deferred annuities and retirement savings accounts (RSAs). The SCT is required to be fair, economical, informal and quick.
https://www.dontflyjetstar.com/complaints/disappointing
Its really a shame that this goes on, and the problem is that most people don't realize what a crap Airline JetStar is until they have a problem. I really have made it my business to post the dontflyjetstar.com link anywhere and everywhere I can, my New Years resolution is to …
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