Legislation That Supports Client Complaints In Community Services

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Community Services (Complaints, Reviews and Monitoring ...

    https://www.legislation.nsw.gov.au/inforce/1f5648fc-92c4-ea85-f38c-9d8fe1f20f1d/1993-2.pdf
    Community Services Division means the Community Services Division of the Ombudsman’s Office established under section 12. community welfare legislation means the following Acts and the instruments in force under those Acts: (a) this Act, (b) the Adoption Act 2000, (c) the Children and Young Persons (Care and Protection) Act 1998,

Complaints and feedback Family & Community Services

    https://www.facs.nsw.gov.au/about/contact/complaints
    Post: Reply Paid 63437, Complaints Unit, Locked Bag 4028, Ashfield NSW 2131. Alternatively, you can contact your local Community Services Centre. Funded contract related complaints. Service providers can make contracting complaints to DCJ about DCJ or about the services or management practices of an organisation funded by DCJ.

Legislation & Code « Health and Community Services ...

    http://www.hcscc.nt.gov.au/resources/legislation-code/
    Legislation & Code Legislation. Health and Community Services Complaints Act. Health and Community Services Complaints Regulations. Code of Health & Community Rights & Responsibilities Introduction to the Code. The code confers a number of rights and responsibilities on all users and providers of health and community services in the Northern ...

COMMUNITY SERVICES (COMPLAINTS, APPEALS AND …

    https://www.legislation.nsw.gov.au/acts/1993-2.pdf
    Community Services (Complaints, Appeals and Monitoring) Act 1993 No. 2 The Legislature of New South Wales enacts: PART 1—PRELIMINARY Short title 1. This Act may be cited as the Community Services (Complaints, Appeals and Monitoring) Act 1993. Commencement 2. This Act commences on a day or days to be appointed by

Compliments & Complaints - Community Services

    https://www.communityservices.act.gov.au/quality-complaints-and-regulation/complaints_and_advocacy
    The Quality, Complaints and Regulation Unit is part of the Strategy, Participation and Early Intervention Unit within the Community Services Directorate. The Quality, Complaints and Regulation Unit provides a complaints resolution service relating to complex or persisting complaints, and …

Complaint resolution and relevant legislationService ...

    https://www.hadsco.wa.gov.au/providers/resolution.cfm
    Complaint resolution and relevant legislation. Complaint resolution can be complex. In busy working environments, experienced in the health, disability and mental health service sectors, complaints management can become second priority, however, it is important to remember why effective complaint management is so vital.

Legislation - Community Services

    https://www.communityservices.act.gov.au/ocyfs/legislation
    The Children & Young People Act 2008 was passed by the ACT Legislative Assembly on 1 July 2008.. The detail of the Act addresses how our community deals with child protection, young offenders, childcare services and the employment of children.. The Act reforms the law about the care, protection and wellbeing of children in the Territory. It aims to address questions such as:

GUIDE TO COMPLAINTS BY CLIENTS POLICY ... - Community …

    https://communitydoor.org.au/documents/quality/policy/5.2-complaints-by-clients-policy-guideline.pdf
    Standards for Community Services Standard 5 (Feedback and complaints) GUIDE TO COMPLAINTS BY CLIENTS POLICY TEMPLATE ABOUT THIS POLICY AREA This policy guides how the organisation manages complaints from those who use its services ... where these are covered by program guidelines or legislation. The client also has the right to take a complaint ...

Complaints Management Policy

    https://dlgc.communities.wa.gov.au/Publications/Pages/Complaints-Management-Policy.aspx
    complaints made to this agency about Local Governments and Early Childhood Education and Care. Purpose. The purpose of this policy is to: document the position of the department in relation to complaints management; provide a friendly and flexible avenue for client communication, feedback and complaint handling

Australian Community Workers Ethics and Good Practice Guide

    http://www.acwa.org.au/resources/ACWA-Ethics-and-good-practice-guide.pdf
    Australian Community Workers Ethics and Good Practice Guide 5 All community workers, regardless of qualification, industry experience or specialisation, need to demonstrate throughout their career that they meet a recognised and ethical standard of practice, which protects the …

Ministry of Children, Community and Social Services

    https://www.mcss.gov.on.ca/en/mcss/publications/developmentalServices/policy_directive_service/complaints_service_directive.aspx
    Jun 01, 2012 · Applicable to: All service agencies that receive funding under the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 from the Ministry of Community and Social Services to provide adult developmental services and supports.. This policy directive does not apply to Developmental Services Ontario organizations.

Legislation - Handbook Home

    https://lawhandbook.sa.gov.au/ix01.php
    H Harbors and Navigation Act 1993 (SA) Boat Licences Boating Offences Health and Community Services Complaints Act 2004 (SA) Prescribed child protection complaints South Australian Ombudsman Complaints about child protection services Health and Community Services Complaints Commissioner (SA) Code of Conduct for certain health care workers Patients' Rights

Health complaints legislation - health.vic

    https://www2.health.vic.gov.au/about/legislation/health-complaints
    On 1 February 2017, the Health Complaints Act 2016 commenced, repealing the Health Services (Conciliation and Review) Act 1987. The Health Complaints Act 2016 establishes the role of the Health Complaints Commissioner in Victoria. The Commissioner has broad powers to receive, resolve and investigate complaints about health services in Victoria.

Policies & Procedures Community Care Options Aged ...

    https://cco.net.au/policies-procedures/
    Mid North Coast Community Care Options is a Government funded, not for profit, community based organisation governed by a volunteer Board of Management. We provide support through a number of different programs to people who are aged, people with dementia, veterans, people who have disabilities with complex support needs and carers of these people.

Community Care and Health (Scotland) Act 2002 Care ...

    https://careinfoscotland.scot/topics/your-rights/legislation-protecting-people-in-care/community-care-and-health-scotland-act-2002/
    Apr 01, 2019 · The Community Care and Health (Scotland) Act introduced 2 new changes:. the introduction of free personal care for older people, regardless of income or whether they live at home or in residential care; the creation of rights for informal or unpaid carers, with the intention of providing adequate support services to ensure the continuation of care-giving in the community

Adult Community Clinical Services (ACCS) to replace CBFS ...

    https://www.mass.gov/service-details/adult-community-clinical-services-accs-to-replace-cbfs
    The Department of Mental Health is pleased to announce that it has developed a reconfigured service model as its primary service for DMH adults who live in or are transitioning to the community. This service, Adult Community Clinical Services (ACCS), will replace Community Based Flexible Supports effective July 1, 2018.Location: 25 Staniford Street , Boston, MA 02114

In force legislation - Queensland Legislation - Queensland ...

    https://www.legislation.qld.gov.au/browse/inforce
    © The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)



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