Making Complaint Nhs Wales

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Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    To find their details you can phone NHS Direct Wales on 0845 4647 or visit the websites below: Local Health Boards Abertawe Bro Morgannwg University Health Board - Complaints

Law Wales - NHS complaints

    https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
    The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.

NHS Complaints Procedure - Wales

    https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
    The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

Health – NHS Complaints – General information

    https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
    Your local Community Health Council (CHC) can provide free help and support with making your complaint. Contact details for your local CHC can be obtained via your local telephone directory. Contact details for your local CHC can be obtained via your local telephone directory.

Complaints in the NHS

    http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
    opticians). NHS Direct Wales can give you contact details. If you prefer you can put your comment or complaint in a letter. Who can complain? You can make a complaint, if you have used NHS services or facilities. If you are unable to make your complaint yourself, then someone else, such as a relative or friend, can complain for you.

Resolving problems and making a complaint about NHS care ...

    https://www.ageuk.org.uk/globalassets/age-cymru/documents/information-guides-and-factsheets/fs66w.pdf
    with, or want to make a complaint about, NHS services in Wales. They can assist in regard to raising issues informally, as well as formal complaints. See section 3.7 below for further details about the role of CHCs in the complaints process. Addressing an issue via the formal complaints route

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.

Complaints - Betsi Cadwaladr University Health Board

    https://bcuhb.nhs.wales/contact-us/complaints/
    What is a complaint? A complaint is when you feel unhappy about any service provided by the NHS. By telling us about your complaint, we can apologise to you, investigate and try to put things right. We will also learn lessons and improve services where they need to be better.

Making a Complaint - ombudsman.wales

    https://www.ombudsman.wales/complaints/
    Making A Complaint. How To Complain; Advocacy and Advice Bodies; What We Do When We Get Your Complaint About A Public Body In Wales; What we do when we get your complaint about a local authority member’s conduct; Factsheets; Complaints About Independent Care Providers; Egress Switch Secure Email; Tawel Fan – Frequently Asked Questions ...

Complaints - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
    Or, use our dedicated email: [email protected]; Or you can ring us on 01639 684440 and leave a voicemail; Your concern will be treated confidentially, and you do not need to give your name or personal details, unless you want a reply. If you wish to make a complaint you can contact the Patient Feedback Team, which deals with complaints:

Complaints & Concerns - abuhb.nhs.wales

    https://abuhb.nhs.wales/about-us/complaints-concerns/
    Complaints & Concerns Aneurin Bevan University Health Board aim to provide the very best care and treatment. We welcome all of your views and want to learn from your experiences, good or bad.

Concerns / Complaints - Cardiff & Vale University Health Board

    http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
    Alternatively, please contact a member of the Concerns Department on 029 218 36318 / 029 218 36319 / 029 218 36323 / 029 21 8 36340 and they will be happy to discuss your concerns with you and pass them on to the relevant department. You can also email the team at [email protected] or fill in a complaint form below.

Making a Complaint - Wales - Together for Short Lives

    https://www.togetherforshortlives.org.uk/get-support/supporting-you/family-resources/making-complaint-wales/
    For help lodging a complaint about the NHS Wales you can contact The Community Health Council at 0845 644 7814 or 02920 235 558 or on their website. You can also receive assistance with your complaint through the Citizens Advice Bureau (CAB). If you wish to complain about a private health service that you have paid for you must request and follow their complaints procedure. If the private …

How to make a complaint to your GP or hospital The ...

    https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
    How to make a complaint to your GP or hospital NHS care is very good overall, but things do still go wrong unfortunately. When this happens, it's important to know how to complain effectively.

Complaints/Feedback - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us1/complaints-and-concerns/
    Complaints/Feedback Please note: Although we will not be responsible for most health services in Bridgend County from April 1, 2019, if your feedback or complaint about services in that area relates to an issue which happened before that date, you will still need to contact us.

Resolving problems and making a complaint about NHS care ...

    https://www.ageuk.org.uk/Global/Age-Cymru/Factsheets%20and%20information%20guides/FS66w.pdf?dtrk=true
    Resolving problems and making a complaint about NHS care in Wales Fa . ... with, or want to make a complaint about, NHS services in Wales. They can assist in regard to raising issues informally, as well as formal complaints. See section 3.7 below for further details about the role of CHCs in the

Complaints Dental Wales

    https://www.dental-referrals.nhs.wales/patients/complaints/
    You can make a complaint if you are a service user, a patient, a referrer or a provider of care (primary or secondary). Before contacting us about a complaint it is important to understand what services we provide. We take referrals from dentists, triage (assess) them and then send them to …



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