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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
When making a complaint, you can choose to complain to either: the healthcare provider: this is the organisation where you received the NHS service, for example your hospital, GP surgery or dental ...Author: Department of Health And Social Care
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.england.nhs.uk/contact-us/complaint/
If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England PO Box 16738 Redditch B97 9PT. By email to: [email protected]. If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line. By telephone: 0300 311 22 33. Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
The 'Feedback, complaints and my rights' section of the Charter summarises your rights when giving feedback or making a complaint to the NHS. Some of those rights are outlined below. Feedback. When receiving NHS care, you or any of your relatives have the right to give feedback, make comments, raise concerns, make a complaint.
https://nhscomplaintsadvocacy.org/how-to-make-a-complaint-about-an-nhs-service/
You can make a complaint to NHS England by email, for the attention of the Complaints Team, at [email protected]. You cannot ask both the NHS Trust or Practice Manager and the Commissioner to investigate your complaint. Timescale for making a complaint
https://healthwatchll.com/nhs-complaints/
NHS Complaints Need help making a complaint about an NHS service? Most of us use the NHS at some point in our lives and many of us use these services regularly. Whilst the NHS works hard to make sure that people are satisfied with the services sometimes things do go wrong.
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint (this only applies to NHS services in England). You can find further information and support for making a complaint from:
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.ncic.nhs.uk/patients-visitors/support-and-advice/making-complaint
Everyone in the NHS has a duty to protect confidentiality. However, information from your health records may have to be shared with clinical and managerial staff investigating your complaint. All information relating to complaints are stored securely and separately from your health records.
https://www.ombudsman.org.uk/making-complaint
Complaints about the NHS in England: Quarter 1 2019-20; Performance against our Service Charter 2018/19 Quarter 4 (January to March) ... Making a complaint. What to do before you come to us. Including our tips to help you complain to the organisation first. What we can and can't help with.
https://nhscomplaintsadvocacy.org/raising-concerns/
The VoiceAbility NHS Complaints Advocacy service can give you information about other options and who to contact if the outcome that you are looking for cannot be obtained through the NHS complaints process. Contact our Helpline on 0300 330 5454 or email us at [email protected]. Step 3
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
The complaints process. The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it. ... Making a complaint or raising a concern can seem ...
https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
If you’re worried about making a complaint, there is support available to help you: Patient Advice and Liaison Service (PALS) help to solve problems related to hospital care. If they can’t help, they can explain the complaints procedure and put you in touch with the complaints manager and NHS Complaints Advocacy Service.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
NHS hospital complaints. ... NHS hospital services are run and managed by NHS trusts, who are responsible for making sure that hospitals provide high-quality healthcare. The Chief Executive of the hospital has overall responsible for those services. NHS care in private hospitals.
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