National Rail Complaints Address

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National Rail Enquiries - Comment or Complaints About a ...

    https://www.nationalrail.co.uk/contact/feedback/77662.aspx
    Rail Ombudsman. If you are not happy with the response from the Train Company or station operator, you can to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints between rail service providers and their customers. It’s free to use their services, and they are independent of the rail industry.

National Rail Enquiries - Contact us

    https://www.nationalrail.co.uk/56904.aspx
    Contact National Rail - use this page to find out how to get in touch with National Rail contacts via phone, email and post, we are available to help you

Home - Rail Ombudsman

    https://www.railombudsman.org/
    The Rail Ombudsman is an independent, not-for-profit organisation. We offer a free, expert service to help sort out unresolved customer complaints about service providers within the rail industry. Our vision is to inspire customer confidence and to deliver our service fairly to ensure the right outcome in every case.

National Rail Complaints Number - 03457 48 49 50

    http://www.complaints-number.co.uk/national-rail/
    National Rail does not deal with these issues on their behalf. Otherwise, you can call on weekdays to make complaints about National Rail itself. These could be to do with the website or the information provided by National Rail. National Rail does not decide train schedules or ticket prices but does take all customer feedback into account.

Contact Us cn.ca - Canadian National Railway

    https://www.cn.ca/en/contact-us
    You could contact CN using our toll-free phone numbers, email or mailing address ... 1-866-9CN-RAIL (1-866-926-7245) Email the Carload Customer Service Team Carload Escalation Process (PDF) ... CN > Contact Us ©2013-2020, Canadian National Railway Company.

Contact us - Network Rail

    https://www.networkrail.co.uk/communities/contact-us/
    Contact and enquiry progress tracking. We have a number of ways in which you can get in touch with us: Call our 24/7 national helpline on 03457 11 41 41; Use our live chat service Use our online contact form Write to us – Network Rail: 1 Eversholt Street, London, NW1 2DN

Contact Nationalrail.com Buy Tickets online or phone

    https://www.nationalrail.com/contact/
    Part of the National Rail Network Contact. Our mission is to offer cheap, convenient and affordable train tickets to our passengers, and we hope every passenger experiences a secure, punctual and enjoyable journey. We strive for each of our customers to be satisfied with their experience while buying tickets from us.

Contact Us FRA

    https://railroads.dot.gov/about-fra/contact-us
    Financial and technical assistance for Amtrak, high-speed intercity passenger and freight rail, environmental reviews, national rail planning, policy analysis, railroad technology research and development Email Railroad Policy & Development: Railroad Safety

Customer complaints handling procedure ScotRail

    https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
    Provide information in the format and at the timescales required by Transport Scotland on the number of comments and complaints we receive, and our performance in dealing with them to Transport Scotland, the Office of Rail and Road and to the Rail Ombudsman; National Rail Passenger Surveys are now being undertaken four times a year, two are ...

Taking rail complaints further - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
    The Rail Ombudsman will review your complaint and contact you within three working days to explain how they will progress your case. If your complaint falls outside the scope or eligibility criteria for The Rail Ombudsman, your complaint may be passed to another organisation that …

Contact Us - Railcard

    https://www.railcard.co.uk/contact-us/
    If you haven’t been able to purchase a Railcard online, you can buy most 1-year Railcards at any staffed National Rail ticket office (see individual Railcard websites for details). If you’re having issues with your existing Railcard, please contact us on Twitter, Facebook, 0345 3000 250 or [email protected].

Complaining about your train journey - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/complaining-about-your-train-journey/
    Complaining about your train journey. ... Most complaints can be resolved by dealing directly with the company responsible. Tips for making a complaint. You will need to contact the right rail company first. National Rail Enquiries gives a list of all the train operating companies.

Complaints handling procedures Office of Rail and Road

    https://orr.gov.uk/rail/licensing/licensing-the-railway/complaints-handling-procedures
    This webpage provides information on complaints handling procedures and is aimed at train and station operators. Information specifically for passengers on making a complaint is also available.. Proposals to introduce an Alternative Dispute Resolution (ADR) scheme in the rail sector will require changes to rail companies' Complaints Handling Procedures (CHPs).

Northern Rail Complaints

    https://www.complaintsdepartment.co.uk/northern-rail/
    Tweet Northern Rail Comments. Use this comments section to discuss problems you have had with Northern Rail, or how they have handled your complaints. Initial complaints should be directed to Northern Rail directly. You can find contact details for Northern Rail above. Comments are moderated so may not appear immediately.Location: FREEPOST RLSL-ABEC-BGUU Leeds LS1 4DY

Contact us Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us
    How to contact us. Let us know if you have any problems, questions or complaints and we’ll do everything we can to help. Check our FAQs first to see if we've already answered your question.. Otherwise, give us a call or drop us a line.

Make a Complaint Online Complaint Form South Western ...

    https://www.southwesternrailway.com/contact-and-help/complaints
    We take complaints seriously. We investigate them fully and will get back to you as soon as we can. We are committed to responding within 20 working days and continue to work on reducing this timescale. Our Complaint Handling Procedure sets out full details of our commitment to customers who choose to comment about our service.

National Express Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/national-express-complaints/contact-details
    Resolver can help you send your complaints to National Express, It’s quick, simple and totally free Contact National Express now. ... However, if you'd rather complain directly, you can use the above address to contact National Express. Want to start a complaint …

Contact us - National Express Group PLC

    http://www.nationalexpressgroup.com/tools/contact-us/
    National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 898 million journeys on our services in 2018.

Complaints handling procedure Southern

    https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.



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