We collected information about National Rail Complaints Refunds for you. There are links where you can find everything you need to know about National Rail Complaints Refunds.
https://www.nationalrail.co.uk/times_fares/ticket_types/121354.aspx
The National Rail Conditions of Travel outlines the minimum offered through Passenger’s Charters but in practise the vast majority of operators pay more than that. We’re here to help you on your journey and to get you back on track. You can sign up for automatic alerts about delays and disruption here. Tweet us too at @nationalrailenq.
https://www.nationalrail.com/contact/
Part of the National Rail Network Contact. Our mission is to offer cheap, convenient and affordable train tickets to our passengers, and we hope every passenger experiences a secure, punctual and enjoyable journey. We strive for each of our customers to be satisfied with their experience while buying tickets from us.
https://www.moneysavingexpert.com/travel/train-delays/
Train delay refunds in Northern Ireland are handled differently to in the rest of the UK. The National Rail Conditions of Travel don't apply here (though the Section 75 and Consumer Rights Act rules do).
https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
How to get a refund or compensation for a cancelled or delayed train. ... You can still get compensation under rules called the ‘National Rail Conditions of Carriage’ if the train company doesn't offer Delay Repay, but you won’t get as much. ... they can investigate complaints about most train companies. If they can’t help with your ...
https://www.networkrail.co.uk/communities/contact-us/
Contact and enquiry progress tracking. We have a number of ways in which you can get in touch with us: Call our 24/7 national helpline on 03457 11 41 41; Use our live chat service Use our online contact form Write to us – Network Rail: 1 Eversholt Street, London, NW1 2DN
https://www.transportfocus.org.uk/advice-and-complaints/complaining-about-your-train-journey/
Complaining about your train journey. ... Most complaints can be resolved by dealing directly with the company responsible. Tips for making a complaint. You will need to contact the right rail company first. National Rail Enquiries gives a list of all the train operating companies.
https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation
Delay Repay and unused train ticket refunds Receiving money back for changed plans or delays to your journey If you change your plans, or things don’t work out on your journey, there are simple ways to get some or all of your money back.
https://www.railombudsman.org/
The Rail Ombudsman is an independent, not-for-profit organisation. We offer a free, expert service to help sort out unresolved customer complaints about service providers within the rail industry. Our vision is to inspire customer confidence and to deliver our service fairly to …
https://tfl.gov.uk/fares/refunds-and-replacements/overground-and-tfl-rail-delays
We do not give refunds if you travel for free using a Freedom Pass, 60+ Oyster photocard, Veterans Oyster photocard, or are aged 11 or under. Refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used a paper ticket or National Rail smartcard, your ...
https://www.merseyrail.org/contact-us/complaints-form.aspx
If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve [on going complaints/disputes] between us and our [customers/passengers]. It’s free to use their services and they are independent of the rail industry.
https://www.gwr.com/help-and-support/refunds-and-compensation
Refunds and compensation. Unused ticket refunds. ... Images owned by GWR, or courtesy of Network Rail or Visit England. We use cookies to enhance your use of our site, analyse traffic, remember your preferences and for marketing purposes. If you want to find out more, ...
https://www.thetrainline.com/en/help/category/2170/ticket-refunds-and-changes
Due to technical issues our help pages are not currently working. In order to receive assistance please call: 0333 202 2222, or try again later.
https://www.southernrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket
Refunds for delayed or cancelled trains. If you bought a single or return ticket from us and you don’t use it because your train is cancelled or delayed, you can return the unused ticket to us for a full refund.
https://www.grandcentralrail.com/help/refunds-and-compensation
Refunds for unused tickets. If you decide not to use your ticket to make all or part of your intended journey then you may be eligible for a refund. To obtain a refund all tickets must be returned to the place of purchase. Advance tickets cannot usually be refunded. They may be amended, however an administration fee of £10 will be charged.
https://www.stanstedexpress.com/about-us/contact-us/refunds
Refunds and compensation Stansted Express is committed to providing a customer complaint procedure that meets the needs and expectations of all its customers. We recognise that customer feedback is essential to continuously improve our business, and your experience when you travel with us and welcome as well as act on the feedback we receive.
https://www.merseyrail.org/tickets-passes/refunds/refund-compensation-form.aspx
Refund & Compensation for Single or Return Tickets. Please only complete this form if you believe you are entitled to a refund or compensation as a result of a cancellation or delay and hold a …
https://www.transportfocus.org.uk/advice-and-complaints/your-rights-to-compensation/
Your rights to compensation (rail) Follow us on Twitter. Section Navigation Advice & complaints. FAQs; ... The National Rail Conditions of Carriage set out the minimum levels of compensation if you are delayed by a late-running or cancelled train. ... (under refunds). Heathrow Connect: for journeys between London Paddington and Heathrow Airport ...
https://www.southernrailway.com/help-and-support/journey-problems/delay-repay-compensation
National Rail vouchers can be used as payment (or part payment) towards any National Rail ticket, including season tickets. You can also exchange National Rail vouchers for cash at any Gatwick Express, Great Northern, Southern or Thameslink ticket office, as long as they were issued by one of these four train companies.
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