Nhs Appointments Complaints

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How to complain to the NHS - NHS - The NHS website - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Book an appointment using the NHS e-Referral Service - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/hospitals/nhs-e-referral-service/
    Book an appointment using the NHS e-Referral Service. If you have been referred to a hospital or clinic through the NHS e-Referral Service, booking your appointment online is easy, safe and secure. ... as long as they provide services to the NHS. Learn more about your choices in the NHS. What to do if you have not been referred yet.

Complaints about cancelled NHS appointments soar in one ...

    https://www.telegraph.co.uk/news/11825284/Complaints-about-cancelled-NHS-appointments-soar-in-one-year.html
    Aug 26, 2015 · Complaints about cancelled NHS appointments soar in one year New figures show the number of patients complaining about cancelled appointments has risen by one fifth ...

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

NHS hospital complaints - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
    The care you receive in a NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a NHS hospital. This information applies to all patients in NHS hospitals. It also ...

Complaints Procedure - NHS Highland

    https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
    The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.

Patients missing their appointments cost the NHS £1bn last ...

    https://www.theguardian.com/society/2018/jan/02/patients-missing-their-appointments-cost-the-nhs-1bn-last-year
    Jan 01, 2018 · Patients missing their appointments cost the NHS £1bn last year This article is more than 2 years old The money wasted could have funded 1m …

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care

NHSmail 2 Portal - Home

    https://portal.nhs.net/
    Information on how NHSmail complies with the Data Protection Act 2018 is available within the Portal help pages. Find out more. ... Have you downloaded the NHS App yet? Did you know you can now use the NHS App to manage your GP appointments, order repeat prescriptions and view your GP medical records? Find out more. Previous Next.

Complaints :: Alder Hey Children's Hospital Trust

    https://www.alderhey.nhs.uk/parents-and-patients/feedback/complaints
    A complaint can be made by a patient or person affected or likely to be affected by the actions or decisions of Alder Hey Children’s Hospital. How to make a complaint. A complaint can also be made by someone acting on behalf of the patient or person, with their consent. To contact the Complaints Team directly: Email us at - complaints ...

index NHS 24

    https://www.nhs24.scot/
    NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.

The NHS Scotland Complaints Handling Procedure

    https://www.msg.scot.nhs.uk/wp-content/uploads/Circulars/DL's/NHS%20Model%20Complaints%20Handling%20Procedure%20-%203%20October%202016.pdf
    handling complaints across the NHS, which complies with the SPSO 's guidance on a model complaints handling procedure, meets all of the requirements of the Patient Rights (Scotland) Act 2011, and accords with the Healthcare Principles introduced by the Act.

Change, cancel or enquire about your hospital appointment ...

    https://www.royalfree.nhs.uk/patients-visitors/hospital-and-clinic-appointments/change-cancel-or-enquire-about-your-hospital-appointment/
    Day surgery/in-patient appointments. To make or change a day case or in-patient appointment at any of our hospitals, please contact the relevant admissions office. Contact details are on the admissions page. Out-patient appointments. To cancel or change an out-patient appointment: do this online via the out-patients service page

NHS Forth Valley – Compliments & Complaints

    https://nhsforthvalley.com/contact-us/compliments-and-complaints/
    NHS Forth Valley gathers feedback and suggestions from patients and service users using a wide variety of methods. These include weekly inpatient surveys which are carried out to find out the views of hospital patients on a wide range of issues, comment cards which are available in wards and clinics, email, letters and online feedback.

Complaining about NHS services Age UK

    https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
    If they can’t help, they can explain the complaints procedure and put you in touch with the complaints manager and NHS Complaints Advocacy Service. NHS Complaints Advocacy Service. An NHS complaints advocate can listen to your concerns and may be able to help you write letters, explain any responses you receive and help you prepare for meetings.

NHS proposes A&E appointments system in targets shakeup ...

    https://www.theguardian.com/society/2018/sep/20/ae-appointments-system-proposes-in-nhs-targets-shakeup
    Sep 20, 2018 · A&E appointments system proposed in NHS targets shakeup ... The adoption of the system in Copenhagen in 2014 led to complaints that patients faced long delays getting through to phonelines and ...Author: Denis Campbell

NHS complaints procedure Compliments and complaints ...

    https://www.royalfree.nhs.uk/contact-us/compliments-and-complaints/nhs-complaints-procedure/
    What to do if the NHS complaints procedure does not resolve your complaint? The NHS complaints procedure aims to resolve all complaints at a local level. If you remain dissatisfied with our efforts to resolve your concerns, you have the right to ask the Parliamentary and Health Service Ombudsman to review your case.

NHS England Complaints

    https://www.complaintsdepartment.co.uk/nhs-england/
    Use this comments section to discuss problems you have had with NHS England, or how they have handled your complaints. Initial complaints should be directed to NHS England directly. You can find contact details for NHS England above. Comments are moderated so may not appear immediately.Location: NHS England, PO Box 16738, Redditch, B97 9P

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    For NSS enquiries, please fill in our form. Please note that NSS does not treat patients. Patients should consult NHS Inform. If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints, our annual report is available to view online.

Contact Us - Southport & Ormskirk Hospital - NHS Trust

    https://www.southportandormskirk.nhs.uk/contact-us/
    There are a number of ways to get in touch with Southport and Ormskirk NHS Hospital Trust



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