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https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
NHS complaints procedure. Please note, this page is intended for community pharmacy owners. If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.england.nhs.uk/contact-us/complaint/
If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services, out of hours services and community services such as district nursing, contact your local clinical commissioning group (CCG)
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental ...Author: Department of Health And Social Care
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. ... They explain the complaints handling procedure and when you'll get a response. Help with complaints. ... (SPSO) to review your complaint. The NHS board must tell you how to do this when they send you the final decision.
https://www.harrowlocaloffer.co.uk/services/health/health-services-for-all-ages/nhs-complaints-procedure
NHS Complaints Procedure - explained. Who can complain or make a comment? A complaint can be made by a patient or person affected, or likely to be affected, by the actions or decisions of an NHS organisation (hospital, mental health or community trust) or primary care practitioner (GP, dentist, pharmacy or optician).
https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/what-to-expect-from-your-pharmacy-team/
You choose which pharmacy you would prefer to collect your prescriptions from and your GP will send your prescription there. You'll then be able to collect your repeat medicines directly from the pharmacy you have chosen until your doctor needs to review your treatment. This means fewer trips to the GP just to get another prescription.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
http://www.orangepharmacy.co.uk/complaint-procedure/
Complaint Procedure. At Orange Pharmacy we aim at providing highest quality of services to our patient. We keep positive attitude to receiving comments, suggestions, compliments or complaints from people, please contact a member of staff via phone, email or post. ... You may contact NHS England directy using the following details:
https://nhscomplaintsadvocacy.org/how-to-make-a-complaint-about-an-nhs-service/
If your complaint is about: a hospital, you will need to make your complaint to the Chief executive of the NHS Trust; a GP, Dentist or Pharmacist, you will need to make a complaint to the Practice Manager; community NHS services, such as District Nursing, Podiatry, or Chiropody you will need to complain to the appropriate NHS Trust; The NHS complaints procedure focuses on resolving your ...
https://linkspharmacy.co.uk/content/complaint-procedure/
Complaints Procedure. At Links Pharmacy we promote the highest standards of care and quality. Whilst we hope that there is never a need to make a complaint, if you are in any way dissatisfied with any aspect of the service you have received from us you should email or write to us in the first instance.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
Your rights and responsibilities when giving feedback or making a complaint about the NHS in Scotland. ... NHS complaints procedure. If you can, first talk to a member of staff involved in your care. ... If your complaint is about a GP, pharmacy, dentist or hospital, ...
https://www.complaintsdepartment.co.uk/nhs-england/
If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services, out of hours services and community services such as district nursing, contact your local clinical commissioning group (CCG)
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
If you are not satisfied, please follow the process for raising a formal complaint. Complaints procedure - Department of Health and Social Care - GOV.UK Skip to main content
https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
Information about making an NHS complaint, what to include, and how to get support to make it ... hospital, pharmacy, ambulance or community health services. Your concerns or complaint could be about: a specific consultation or treatment ... they can explain the complaints procedure and put you in touch with the complaints manager and NHS ...
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