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- 1 -. An easy read guide to making a complaint or compliment about health services. This leaflet tells you what to do to make a complaint, comment or compliment about services. Speaking up about something you do not like is called making a complaint. You won’t get into trouble for speaking up.
Complaints - 0161 604 5800 Or you can call people at ICA for help on 0808 801 0390 (free phone) 4 Or you can call people at ICAS for help on 0808 802 3000 (free phone) You can tell the people in the Hospital PALS/ Complaints Department using: The telephone numbers are: PALS - 0161 604 5897 Complaints - 0161 604 5800
read this booklet. They will be able to answer any questions that you have. Problems, complaints or suggestions Northumberland, Tyne and Wear NHS Foundation Trust has a complaints policy. This leaflet is about how to make a complaint or suggestion. If you think that we could improve our service or if you have an idea please let a nurse know.
COMPLAIN FOR CHANGE COMPLAIN FOR ... Easy. Read. About this leaflet. We are the Parliamentary and Health Service Ombudsman. We help sort out . complaints when people are not happy with their healthcare. This is healthcare like • doctors • hospitals • dentists • opticians. This leaflet is about NHS healthcare only. This leaflet tells you ...
NHS England’s easy read guide explains how to give feedback or make a complaint about your healthcare. Our Ask Listen Do webpages include information and films for autistic people and people with a learning disability, as well as families and organisations in health, social care and …
We want to encourage people with learning disabilities to complain when they experience poor service from the NHS or a government organisation. Our Easy Read information We try as much as possible to use easy to understand language on our website. This page provides information for people with a learning disability, with some leaflets in Easy Read format, a video and posters. If you would like ...
If you want to make a complaint about a service they provide that is paid for by the NHS, you must read the section in this booklet called How to complain about NHS health care. You should ask the service to give you a copy of their complaints procedure. The complaints procedure will tell you how to make a complaint and what happens next.
This Fact sheet is about complaints about the NHS in Wales, other than complaints about primary care (e.g. GPs, dentists, pharmacies) and continuing care. Please see the separate fact sheets for information on these topics. It should be read together with the general information booklet about our service.
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board. Who to contact at your health board
If you have a problem with a hospital and you are at the hospital, you can ask to see the Sister in charge or the complaints manager. If you do not want to speak to the hospital directly, please contact 0800 456 1517 for advice.
You need to tell the Complaints Manager everything you are not happy with. If you are not sure who to complain to, you can ask a member of NHS staff. You can also talk to the Patient Advice and Liaison Service (PALS) who will be able to tell you. Or you can call the NHS Complaints Advocacy Service …
Complaints Easy Read Combined Glos Trust and GCC Leaflet Free In Draft Confidentiality A – Z Easy Health www.easyhealth.org.uk Free Consent A – Z Easy Health www.easyhealth.org.uk Free Consent form Easy read – 2gether Trust www.2gether.nhs.uk Free Ambrose House LD HQ Constipation
Information in easy read for people with a learning disability or on the autism spectrum: Going to the dentist – this photo story shows how Katrina gets the right care when she goes to the dentist by asking for reasonable adjustments. Building the right support – this easy read guide is about a ...
Making a complaint. If you are not happy you can talk to the complaints manager. Making a complaint; Patient stories. Patient stories are a way of getting feedback from people who use health services
Easy read leaflets. Easy read is an accessible format of providing information designed for people with a learning disability. The easy read format is easy to understand because it uses simple, jargon free language, shorter sentences and supporting images.
How to make a comment or a complaint An easy read guide . 2 of 12 Making a comment We would like you to tell us what ... [email protected] . 6 of 12 Professional advocates ... support you to say what you want help hospital staff to support you in a way that works for you help you to make a complaint. The Advocacy Project supports people with ...
Sep 08, 2010 · Making a complaint (easy read) – How to say what was good, bad or anything else Posted in Easy Read/Learning Disability , General Information , Patient Information Leaflets , Services, Wards & Departments and tagged complaint , easy read , help .
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