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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
http://www.legislation.gov.uk/uksi/2009/309/pdfs/uksi_20090309_en.pdf
2009 No. 309 NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND ... any complaints procedure that may at any time be or have been required respectively by any of the following provisions— (i) paragraph 92 of Schedule 6 to the National Health Service (General Medical ... Local Authority Social Services and National Health Service Complaints ...
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · The local resolution stage is governed by the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Responsible bodies. The complaints procedure applies to NHS bodies and all providers of NHS healthcare (including commissioning bodies and primary care providers).
http://www.legislation.gov.uk/uksi/2009/309/contents/made
These Regulations make provision for complaints made on or after 1st April 2009 in relation to local authority social services and the National Health Service.
https://bcuhb.nhs.wales/contact-us/complaints/
Non NHS healthcare treatment (including private dental treatment) A complaint which was made and investigated under the arrangements that were in place before 1 April 2011; To raise a complaint – you can contact the Complaints Team by: Phone: 01248 384194. Fax: 01248 385318. E-mail: [email protected]
https://www.fodo.com/guidance/nhs-complaints/
OC advice on NHS England Complaints system; NHS Complaints (England) Regulations 2009; NHS complaints system Wales. Contractors in Wales must establish and operate a complaints procedure to deal with complaints by, or on behalf of, patients. The complaints procedure must. specify the person responsible for receiving and investigating complaints
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or local authorities.Author: Department of Health And Social Care
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
6 Complaints that cannot be dealt with under this policy The following complaints will not be dealt with under the Local Authority Social Services and National Health Service Complaints (England) Regulations (2009): A complaint made by any NHS organisation or private or independent provider or responsible body.
https://nhscomplaintsadvocacy.org/
NHS Complaints Advocacy. Our advocacy service is a free and confidential service available to anyone who wants support to make a complaint to the NHS. An opportunity to talk to someone independent of the NHS; The individual assistance you need to feel supported to make your complaint and throughout the complaints process.
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints/Pre-2009-10/HospitalAndCommunityHealthServiceComplaints-by-Organisation-ServiceArea
Information is compiled from the KO41(A) return. All complaints which go into writing at any stage of the complaints procedure should be recorded on the KO41 returns. The KO41(A) return collects information about complaints relating to hospital and community health services.
https://www.youtube.com/watch
May 10, 2011 · The NHS Complaints procedure was revamped in 2009 and in many ways it is much easier now to make a formal complaint. More about the new NHS Complaints Procedures introduced in April 2009.
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints/Pre-2009-10/HospitalAndCommunityHealthServicesComplaints-by-Subject-Year
StatsWales > Health and social care > NHS performance > Complaints > Pre 2009-10 > Hospital and Community Health ... 14 October 2009 Was added to StatsWales: 14 October 2009. ... October 2010. Information is compiled from the KO41(A) return. All complaints which go into writing at any stage of the complaints procedure should be recorded on the ...
https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
NHS complaints procedure. ... to have in place arrangements which comply with the requirements of the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 (the Regulations), for the handling and consideration of any complaints. The Regulations were the outcome of a 2006 Department of Health project ...
https://www.ombudsman.wales/
Nick Bennett, Public Services Ombudsman for Wales By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life.
https://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards
NHS Direct Wales is a health advice and information service available 24 hours a day, every day. You can call us on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
Public Health Wales is the national public health agency in Wales and exists to protect and improve health and wellbeing and reduce health inequalities for people in Wales. We are part of the NHS and report to the Cabinet Secretary for Health, Well-being and Sport in the Welsh Government.
https://www.wales.nhs.uk/
More on NHS Wales - About Us > ‘Add to Your Life’ with a free health and wellbeing self-assessment Addtoyourlife.co.uk is a confidential and easy-to-use self-assessment …
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