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https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015 ... If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. ... Contact your ...Author: Department of Health And Social Care
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.england.nhs.uk/contact-us/complaint/
If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, ... If you are unhappy with the outcome of your complaint, you may wish to go …
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
Your feedback is important in making sure that the NHS provides the best service it can. Some problems can be dealt with on the spot if you’re comfortable raising them informally with staff. If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you.
https://medicaldefensesociety.com/2019/10/15/nhs-complaints-procedure/
Oct 15, 2019 · GPs and the NHS complaints procedure: What you need to know. The NHS complaints procedure has two basic tiers – one that is more informal entitled ‘feedback’ and the other billed a complaint. Depending on the severity of the issue at hand, encouraging and engaging with feedback at an early stage can prevent an unnecessary progression to ...
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
NHS England Employees, GPs #VALUE! NHS England Complaints Procedure NHS England Complaints Policy - Gateway ref 05395 N/A. OFFICIAL 3 NHS England Complaints Policy NHS England Policy and Corporate Procedures Version number: 1.2 First published: September 2014
https://www.bma.org.uk/advice/employment/gp-practices/service-provision/nhs-complaints-procedure
Dec 07, 2018 · NHS complaints procedure. This document provides local medical committees (LMCs), practices and GPs with guidance on the requirements of the NHS complaints system: advices on how to deal with complaints that come into the practice; addresses some of the concerns GPs and practices may have about the way the complaints system operates
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
the NHS complaints procedure, including how to get independent help if you want to make a complaint support groups outside the NHS PALS also helps to improve the NHS by …
https://www.nhsggc.org.uk/media/241732/nhsggc_complaints_procedure_leaflet.pdf
Our Complaints Procedure Leaflet NHS Greater Glasgow and Clyde is committed to providing high quality care and treatment to our patients, and excellent service to others who use its services. We understand, however, that sometimes things go wrong. If something goes wrong or if you are dissatisfied
http://www.bma.org.uk/-/media/Files/PDFs/Practical%20advice%20at%20work/Doctors%20as%20managers/gpnhscomplaintsproc.pdf
The NHS complaints procedure (England only): guidance for primary care August 2015 Introduction This document provides LMCs (local medical committees), practices and GPs with guidance on the requirements of the NHS complaints system, including advice on …
https://abuhb.nhs.wales/community-services/gps-dentists-etc/gps/
GPs now work alongside a wide range of health professionals in local surgeries and purpose-built health centres. These include practice and district nurses, children's services, pharmacists and mental health professionals. You don't always need to see your GP.
http://www.nhsborders.scot.nhs.uk/feedback-and-complaints/complaints-procedure/
Complaints regarding GPs, Dentists, Chemists or Opticians: If your complaint is about any of the above services you should complain to the practice directly. All of these independent contractors follow the same feedback and complaints procedures as NHS Borders.
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
This Fact sheet is about complaints about the NHS in Wales, other than complaints about primary care (e.g. GPs, dentists, pharmacies) and continuing care. Please see the separate fact sheets for information on these topics. It should be read together with the general information booklet about our service.
https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.
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