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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or local authorities.Author: Department of Health And Social Care
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
6 Complaints that cannot be dealt with under this policy The following complaints will not be dealt with under the Local Authority Social Services and National Health Service Complaints (England) Regulations (2009): A complaint made by any NHS organisation or private or independent provider or responsible body.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://osborneslaw.com/blog/nhs-complaints-procedure-your-rights-and-how-to-complain/
Step 1 of the NHS complaints procedure: local resolution. NHS services are provided in a wide variety of settings and by a wide variety of staff including GPs, hospitals, dentists, pharmacists, district nurses, and public health organisations. If you have cause to complain about the service you received from the NHS there are two main routes ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
NHS hospital complaints. ... NHS hospital trusts. NHS hospital services are run and managed by NHS trusts, who are responsible for making sure that hospitals provide high-quality healthcare. ... use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS; take ...
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
the NHS complaints procedure, including how to get independent help if you want to make a complaint support groups outside the NHS PALS also helps to improve the NHS by …
https://www.mintonmorrill.co.uk/site/services/medical-negligence-solicitors/nhs-complaints-procedure/
If sub-standard treatment has been provided, NHS Trusts should tell the patient and explain why this happened and what impact this will have on their health. Why make an NHS Complaint? The NHS Complaints Procedure is one of the first opportunities for a patient to find about their treatment and whether this was sub-standard.
https://osborneslaw.com/medical-negligence-claims/nhs-complaints-procedure/
The NHS Complaints Procedure. If you are unhappy with the care that you or someone else has received while in hospital you should lodge a formal complaint in writing to the Chief Executive at the NHS trust.
https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
NHS Complaints. How to raise a concern about the NHS in Wales ... Cwm Taf Health Board - Concerns and Complaints; Hywel Dda Health Board - Procedure for Raising a Concern; Powys Teaching Health Board - Complaints/Concerns; NHS Wales Trusts . Welsh Ambulance Service NHS Trust - Putting Things Right. Public Health Wales - How to Raise a Concern.
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2019-20-quarter-2-ns
Dec 05, 2019 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. As well as quarterly reports NHS Digital also produce an annual report, a link to the 2018-19 annual NHS written complaints publication is provided ...
https://www.theguardian.com/society/2011/jun/28/nhs-patients-complaints-review
Jun 27, 2011 · The government should immediately review the way NHS trusts handle patients' complaints, according to a report by MPs.. The current structure is not working and more needs to be done to encourage ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/taking-your-complaint-against-the-nhs-to-court/clinical-negligence-in-the-nhs-taking-legal-action/
If you're thinking about taking legal action about clinical negligence, you should get specialist legal advice as soon as possible -see below. If you start a claim for clinical negligence, this shouldn’t normally prevent or delay your complaint being investigated through the NHS complaints procedure if you want it to be.
https://hgs.uhb.nhs.uk/complaints/
Aug 07, 2012 · The purpose of the NHS Complaints Procedure is to: Provide you with an explanation in relation to concerns you have raised; Apologise where appropriate; Identify steps to prevent recurrence where appropriate an investigation will take place which may involve liaising with medical, nursing, clerical and paramedical staff to gain a full ...
https://medicaldefensesociety.com/2019/10/15/nhs-complaints-procedure/
Oct 15, 2019 · GPs and the NHS complaints procedure: What you need to know. ... This was at the lower end of the uphold rate, with 44% of cases about acute trusts and 33% of mental health, social care and learning disability trusts upheld. It said GP practices tend to receive 8.5 complaints annually. GPs face the additional challenges of not usually having a ...
https://www.nhft.nhs.uk/complaints
NHS Complaints Advocacy, Voiceability, Doddridge Centre, 109 St James Road, Northampton, NN5 5LD. CONFIDENTIAL EQUALITY MONITORING FORM. The Department of Health requires NHS organisations to collect equality monitoring information. The Trust recognises that equality monitoring is an important way of assessing our services.
https://www.theguardian.com/healthcare-network/views-from-the-nhs-frontline/2015/jul/06/nhs-patients-complain-better-care
Jul 06, 2015 · It's a dirty little secret of the NHS, but patients who complain get better care ... The need to comply with patient confidentiality often leaves trusts unable to comment on stories reported by ...
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