Nhs Complaints Procedure England Only

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NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    By email to: [email protected]. If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line. By telephone: 0300 311 22 33. Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays. Complaints – what you need to provide. Provide as much information as possible …

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the …

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If you are not happy with the way your complaint has been dealt with and would like to take the matter further, you can contact the Parliamentary and Health Service Ombudsman (PHSO) which makes final decisions on unresolved complaints about the NHS in England. It is an independent service which is free for everyone to use.

The NHS complaints procedure (England only): guidance for ...

    http://www.bma.org.uk/-/media/Files/PDFs/Practical%20advice%20at%20work/Doctors%20as%20managers/gpnhscomplaintsproc.pdf
    British Medical Association The NHS complaints procedure (England only): guidance for primary care 3 When a complaint is made on behalf of a child, the practice must be satisfied that there are reasonable grounds for the complaint being made by this individual rather than the child. The practice …

Complaining to NHS England about procedures, or services ...

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/who-you-can-go-to-when-you-have-a-problem-with-the-nhs/complaining-to-nhs-england-about-procedures-or-services-they-commissioned/
    NHS England will use the same NHS complaints procedure that your GP or the CCG would use. If the complaint involves more than one NHS body, they will decide which is the most appropriate body to take the lead in co-ordinating the complaint and communicating with you about it. They will ask your permission before they pass the complaint to another body or forward it to the provider of the service you’re complaining …

NHS complaints procedure : PSNC Main site

    https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
    The NHS complaints procedure outlined above applies only to patients in receipt of treatment carried out or paid for by NHS England and does not apply to private treatment. Contractors who supply drugs and/or appliances against private prescriptions may wish to have a separate complaints procedure …

NHS England Complaints Policy

    https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
    Information about giving feedback or making a complaint can be found on NHS England’s website. A complaint can be made: By telephone: 03003 11 22 33 By email: [email protected] By post: NHS England, PO Box 16738, Redditch, B97 9PT In British Sign Language (BSL): BSL users can talk to us via a video call to a BSL interpreter.

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health...Author: Department of Health And Social Care

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    Complaints procedure ... GP practices and other NHS services; complaints about social care services ... It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your ...

Making a complaint Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint
    Complaints about the NHS in England: Quarter 1 2019-20; Performance against our Service Charter 2018/19 Quarter 4 (January to March) ... An introduction to complaining to the NHS in England or a UK government department. If we can't help. There are other organisations you can turn to.

How to complain if you're unhappy with your GP or doctor's ...

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
    The ombudsman is independent of the NHS and free to use. It can help resolve your complaint, and tell the NHS how to put things right if it has got them wrong. The ombudsman only has legal powers to investigate certain complaints. You must have received a final response from your GP practice before the ombudsman can look at your complaint.

Feedback and complaints - NHS Digital

    https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
    The PHSO makes final decisions on unresolved complaints about NHS organisations in England. It's an independent service which is free for everyone to use. To complain to the Ombudsman, visit the Parliamentary and Health Service Ombudsman website or call 0345 015 4033.

NHS 111 - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/
    The NHS 111 phone service is locally-commissioned to a national NHS standard. Different providers run the service in each area. NHS England has details on how to give feedback about the phone service in your area. To make a formal complaint about NHS 111, follow the NHS complaints procedure

Introduction to the NHS complaints procedure - The MDU

    https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
    May 04, 2017 · The complaints procedure applies to NHS bodies and all providers of NHS healthcare (including commissioning bodies and primary care providers). It also applies to 'independent providers' - defined as voluntary and independent sector organisations providing healthcare in England under arrangements made with an NHS body - and to local authority adult social services.

NHS wields the axe on 17 'unnecessary procedures ...

    https://www.theguardian.com/society/2018/jun/29/nhs-wields-the-axe-on-17-unnecessary-procedures
    Jun 30, 2018 · The routine procedures are performed about 350,000 times a year and cost more than £400m. NHS bosses hope to stop at least 100,000 operations, saving £200m. Steve Powis, the medical director of NHS England, told the Times (£): “I’m confident there is more to be done”,...Author: Patrick Greenfield

NHS complaints procedure - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/
    There is a clear procedure to complain about NHS services. These pages tell you more about this procedure. Complaint about medical treatment of children or young people Explains the rights of children and young people to make a complaint if they are unhappy with NHS treatment they have received.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint (this only applies to NHS services in England). You can find further information and support for making a complaint from:

BMA - NHS complaints procedure

    https://www.bma.org.uk/advice/employment/gp-practices/service-provision/nhs-complaints-procedure
    Dec 07, 2018 · addresses some of the concerns GPs and practices may have about the way the complaints system operates; offers advice on ensuring that the system works for GPs and practices as well as patients; This document covers England only. Related information on NHS complaints procedures in the 4 nations are also available.

NHS England

    https://www.england.nhs.uk/
    NHS England and NHS Improvement have come together as a single organisation. Our aim is to better support the NHS and help improve care for patients. We will shortly have one website, and in the meantime you can continue to use our existing sites ...



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