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https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/data-on-written-complaints-in-the-nhs-2016-17
Sep 14, 2017 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2016 and 31 March 2017 covering both ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/data-on-written-complaints-in-the-nhs-2010-11
Aug 25, 2011 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2010 and 31 March 2011.
https://www.isdscotland.org/complaints.asp
Complaints. Complaints Statistics for NHS Scotland. If you are seeking complaints statistics for NHS Scotland, please see our NHS Complaints Statistics page. Making a complaint about healthcare . If you have a complaint about your treatment or access to healthcare please contact your local NHS Board. Find out how to make a complaint about the NHS.
https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2017-to-2018-quarter-3
Mar 07, 2018 · National Health Service; Official Statistics Data on written complaints in the NHS 2017 to 2018 Quarter 3 This quarterly collection is a count of written complaints made by (or on behalf of ...
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1147083/
Jan 03, 2004 · Many of the complaints brought against the NHS are still being caused by poor communication by health service staff, the health service ombudsman, Ann Abraham, has reported. In a selection of her latest investigations Ms Abraham said common problems included poor handling of complaints, failure to obtain informed consent, poor nursing care, and ...Cited by: 22
https://www.gov.scot/publications/help-guidance-handling-learning-feedback-comments-concerns-complaints-nhs-health-care-services/pages/10/
This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.
https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/
A fuller analysis of the A&E data across NHS England and NHS Digital is available in the form of an annual report. This report draws on A&E data from both the Monthly A&E Attendances and Emergency Admissions Sitrep published by NHS England and the annual Hospital Episode Statistics dataset published by NHS Digital.
https://www.bbc.co.uk/news/health-11083236
Aug 25, 2010 · The data from the NHS Information Centre, which first started collating statistics on complaints 12 years ago, also included separate figures on …
https://www.theguardian.com/society/2018/jan/18/flu-outbreak-gps-under-huge-pressure-as-deaths-soar-to-120
Jan 18, 2018 · Flu outbreak: UK deaths triple with GPs seeing major rise in patients This article is more than 2 years old Although flu cases are higher than at any point since 2010/11, health officials say it ...
https://www.theguardian.com/society/2018/sep/11/nhs-suffering-worst-ever-staff-cash-crisis-figures-show
Sep 11, 2018 · The NHS’s staffing and financial problems are the worst they have ever been, official health service figures show. The number of vacancies across the NHS in …Author: Denis Campbell
https://www.england.nhs.uk/statistics/statistical-work-areas/nhs-chc-fnc/
NHS Continuing Healthcare (NHS CHC) means a package of ongoing care that is arranged and funded solely by the NHS where the individual has been found to have a ‘primary health need’ as set out in the national framework for NHS Continuing Healthcare and NHS-funded Nursing Care.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england
Mar 08, 2012 · NHS Constitution for England ... It includes information on the NHS complaints arrangements, and what patients can expect when they make a complaint. ... Research and statistics Policy papers and ...Author: Department of Health And Social Care
https://www.bbc.com/news/health-42572110
May 24, 2018 · Yet it seems no matter how much is invested, it's still not enough. The NHS is creaking at the seams. 3. Key A&E targets are being missed. The best barometer of this is the four-hour A&E target.
https://www.telegraph.co.uk/news/health/news/11061573/Complaints-to-NHS-about-staff-attitude-rise.html
Aug 29, 2014 · NHS complaints rise at record rate. 25 Aug 2010; ... “I’m sure staff who manage NHS complaints will want to pay close attention to these statistics.” Neil Churchill, NHS England’s director ...
https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
NHS complaints procedure. Please note, this page is intended for community pharmacy owners. If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/255615/NHS_complaints_accessible.pdf
overview of complaints handling in the NHS, setting and monitoring standards, supporting change, and analysis of complaints data. The Government rejected the last recommendation but accepted many of the Select Committee’s findings. The Francis report. Despite the implementation of the two tier complaints system, Robert Francis did not feel
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