Nhs Complaints Statistics 2012

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Data on written complaints in the NHS - 2017-18 [PAS ...

    https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
    Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .

Complaints

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
    Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ...

Trends in complaints about NHS trusts Parliamentary and ...

    https://www.ombudsman.org.uk/news-and-blog/blog/trends-complaints-about-nhs-trusts
    Sep 04, 2018 · Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19.It presents data about the NHS complaints we have received, assessed and investigated from April to the end …

Data on Written Complaints in the NHS - 2012-13 - NHS Digital

    https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/data-on-written-complaints-in-the-nhs-2012-13
    Aug 29, 2013 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2012 and 31 March 2013 and also ...

ISD Scotland Complaints Information Services Division

    https://www.isdscotland.org/complaints.asp
    Complaints. Complaints Statistics for NHS Scotland. If you are seeking complaints statistics for NHS Scotland, please see our NHS Complaints Statistics page. Making a complaint about healthcare . If you have a complaint about your treatment or access to healthcare please contact your local NHS Board. Find out how to make a complaint about the NHS.

Metadata - Wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints/HospitalAndCommunityHealthServicesComplaints-by-Organisation-ServiceArea
    Information is compiled from the KO41(A) return. All complaints which go into writing at any stage of the complaints procedure should be recorded on the KO41 returns. The KO41(A) return collects information about complaints relating to hospital and community health services.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Can I Help You? Guidance for handling and learning from ...

    https://www.gov.scot/publications/help-guidance-handling-learning-feedback-comments-concerns-complaints-nhs-health-care-services/pages/11/
    This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.

Complaints about the NHS in England

    https://www.ombudsman.org.uk/sites/default/files/2018-08/Complaints_about_the_NHS_in_England-Quarter_1_2018-19_Final.pdf
    This report presents statistics on complaints about the NHS in England from April to June 2018 (Quarter 1 2018-19). It includes data about the NHS complaints sooner, without the need for an investigation. we received, assessed and investigated during this When we resolve a complaint in this way, we period.

Poor communication fuels rise in NHS complaints - BBC News

    https://www.bbc.com/news/health-20254108
    Nov 09, 2012 · In all, it received 16,333 complaints in the year 2011-12. But just under 11,000 of those were redirected to other organisations or back into the NHS complaints system.

NHS hospital complaints rise by 1.9% Society The Guardian

    https://www.theguardian.com/society/2013/aug/29/nhs-hospitals-complaints-increase
    Aug 29, 2013 · The NHS is receiving 3,000 patient complaints every week, official statistics have revealed.. The total number of complaints was 162,019 in 2012-13 – …

Complaints over poor communication in the NHS on the up ...

    https://www.nursinginpractice.com/complaints-over-poor-communication-nhs
    Friday 9th November, 2012. There has been a “significant” rise in the number of complaints in which NHS staff has failed to provide an “adequate” remedy or “proper” …

Health in Wales Document Statistics on NHS Complaints

    http://www.wales.nhs.uk/document/119653
    Statistics on NHS Complaints Information is compiled from data collection forms.All complaints which go into writing at any stage of the complaints procedure should be recorded on the K041 returns.

News - NHS England » 2012

    https://www.england.nhs.uk/2012/
    Dec 24, 2012 · 21 December 2012 - 14:05 NHS CB supports Blackpool Hospitals’ flu video! 20 December 2012 - 17:31 NHS Equality and Diversity Council 20 December 2012 - 15:21 Videos of the Board meeting held on 14 December 2012 19 December 2012 - 17:29 NHS Commissioning Assembly: Next steps 18 December 2012 - 14:41 Pathology Quality Assurance Review launched

Chart: The most common NHS complaints Statista

    https://www.statista.com/chart/5920/the-most-common-nhs-complaints/
    Sep 20, 2016 · The most common NHS complaints by ... number of nurses employed by the NHS 2012-2016 + Italy: NHS workforce 2001-2016 ... updated daily …

Analysis of Formal Complaints - UCLH Internet

    https://www.uclh.nhs.uk/aboutus/wwd/Annual%20reviews%20plans%20and%20reports%20archive/Annual%20complaints%20report%202012-13.pdf
    The national figures for NHS complaints show a rise for 2012/13 of 2% but the report released by Health & Social Care Information Centre at the end of August 2013 also cautions about focussing purely on the number of complaints, as organisations that ask for feedback, such as UCLH, may

Data on written complaints in the NHS 2017 to 2018 Quarter ...

    https://www.gov.uk/government/statistics/data-on-written-complaints-in-the-nhs-2017-to-2018-quarter-3
    Mar 07, 2018 · National Health Service; Official Statistics Data on written complaints in the NHS 2017 to 2018 Quarter 3 This quarterly collection is a count of written complaints made by (or on behalf of ...

Public Health Wales Complaints

    http://www.wales.nhs.uk/sitesplus/888/page/63532
    Similar to the complaints procedure with regards to NHS dentists, complaints should initially be directed towards to practice involved, preferably in writing. If the complaint is not resolved, both dentist and patient should visit the Dental Complaints Service and Health Inspectorate Wales for information to …

Damning report finds ‘serious failings’ in NHS mental ...

    https://www.theguardian.com/society/2018/mar/21/damning-report-finds-serious-failings-in-nhs-mental-health-services
    Mar 20, 2018 · In a report analysing more than 200 complaints about NHS mental health care Behrens highlighted “failings that have occurred, and continue to occur, in specialist mental health services in ...Author: Denis Campbell



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