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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
4 Complain to the Ombudsman. If you're unhappy with the final response from your GP practice you can take your complaint to the health service ombudsman.. The ombudsman is independent of the NHS and free to use. It can help resolve your complaint, and tell the NHS how to …
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance ... this is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery ... contact NHS England. If your complaint is about ...Author: Department of Health And Social Care
https://www.bma.org.uk/advice/employment/gp-practices/service-provision/nhs-complaints-procedure
Dec 07, 2018 · NHS complaints procedure. This document provides local medical committees (LMCs), practices and GPs with guidance on the requirements of the NHS complaints system: advices on how to deal with complaints that come into the practice; addresses some of the concerns GPs and practices may have about the way the complaints system operates
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology.
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · The other body can then handle the complaint as though it had received it first, but must acknowledge the complaint within three working days. Complaints excluded from the procedure. Complaints made by one NHS body against another. Complaints made by employees relating to their work for an NHS body.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery.
https://www.england.nhs.uk/contact-us/complaint/
How do I feedback or make a complaint about an NHS service? ... This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. ... you may wish to go to the next stage of the NHS complaints procedure. Making your complaint.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it. Step 1 – How can I make an informal complaint or raise a concern?
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
Complaints procedure ... GP practices and other NHS services; ... The complaints manager will forward your complaint on to the relevant team leader to begin the investigation.
https://www.bma.org.uk/advice/employment/complaints/complaints-in-primary-care
Dec 07, 2018 · Complaints made to NHS England will be dealt with only through the complaints procedure if the complainant agrees to share the details of the complaint with the practice. A complaint must be made within 12 months of the date of the event that is the subject of the complaint or the date that the matter came to the complainant's attention.
https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
the NHS ; the NHS complaints procedure, including how to get independent help if you want to make a complaint ... You can also ask your GP surgery, hospital or phone NHS 111 for details of your nearest PALS. Making a complaint. If you're not happy with an NHS service, you can make a complaint. You should complain to the person or organisation ...
https://www.gpnhs.net/about/governance/feedback-and-complaints/complaints-procedure/
If you have a complaint or concern about the service you have received from the doctors, nurses or any other member of staff working at this practice, please let us know. We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our complaints system meets national criteria. Making a complaint
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.
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