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https://www.ombudsman.org.uk/
Warm Front: how early engagement with the Ombudsman helps to resolve complaints Welcome to the Parliamentary and Health Service Ombudsman We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.ombudsman.org.uk/making-complaint
A review into the quality of NHS complaints investigations where serious or avoidable harm has been alleged Time to Act Warm Front: how early engagement with the Ombudsman helps to …
https://www.which.co.uk/consumer-rights/advice/how-to-take-a-complaint-to-the-health-service-nhs-ombudsman
1 Follow GP complaints procedure. Before referring any complaint to the Health Service (NHS) Ombudsman, you must first follow the usual NHS complaints procedure.. You will need to show that you’ve tried to resolve your complaint at at local level before the ombudsman is able to look into it.
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.
https://nhsnss.org/contact-us/complaints/
New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.ombudsman.wales/complaints/
Public Services Ombudsman for Wales 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. ... NHS England, the health, local government and social care Ombudsman services and others are leading a ...
https://www.nhsbsa.nhs.uk/sites/default/files/2019-05/DRP1%20%28V10%29%20Online%20-%2004.2019.pdf
NHS Pension Scheme - Complaints and disputes procedures What NHS Pensions will do if something goes wrong DRP1 (online) (V10) 04.2019 There may be times when you think we have made a mistake, or you simply do not agree with a decision,
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
If you're not happy with the way your complaint was handled – either by the dental practice or NHS England – you may wish to contact the Parliamentary and Health Service Ombudsman (PHSO). The PHSO makes the final decision on complaints that haven't been resolved by NHS England.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.
https://www.citizensadvice.org.uk/consumer/get-more-help/how-to-use-an-ombudsman-in-england/
Sep 25, 2019 · the European Ombudsman investigates complaints about the institutions and bodies of the European Union; What happens after you complain. The ombudsman will look at evidence from both sides and decide what should happen. An ombudsman’s investigation can take a long time, so you might have to wait a while for a decision.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.ombudsman-services.org/about-us/contact-us
Contact Ombudsman Services. Need to speak to us or want to pop something in the post? Phone lines are open Monday to Friday 8am until 8pm and Saturday 9am until 1pm. We are closed on Sunday and Bank Holidays. For copyright complaints, phone lines are open Monday to Friday from 9am until 5pm. We are closed at the weekends and on Bank Holidays.
https://en.wikipedia.org/wiki/Parliamentary_and_Health_Service_Ombudsman
The office of the Parliamentary and Health Service Ombudsman emphasises that it looks into complaints "that government departments, their agencies and some other public bodies in the UK – and the NHS in England – have not acted properly or fairly or have provided a poor service."
https://www.itv.com/news/topic/nhs-ombudsman/
Dame Julie Mellor of the NHS Ombudsman has said that as patients are reluctant to make complaints and are then often met with a defensive attitude the situation is forming a "toxic cocktail." Dame ...
https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
The PHSO makes final decisions on unresolved complaints about NHS organisations in England. It's an independent service which is free for everyone to use. To complain to the Ombudsman, visit the Parliamentary and Health Service Ombudsman website or call 0345 015 4033.
https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
Members of the council regularly visit hospitals and GP surgeries within the health board's area to ensure that people in the area are receiving good services from the NHS. Monitoring the quality of services is achieved by: Assisting and advising people who wish to make complaints about NHS services
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