Nhs Serious Complaints

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How to complain to the NHS - NHS - The NHS website - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Feedback and complaints - NHS Digital

    https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
    Feedback helps us improve the quality of our products and services. If you would like to give us good or bad feedback, you can: email us at [email protected] speak to a member of staff on our general enquiries number - call 0300 303 5678 and select option 2

Damning report finds ‘serious failings’ in NHS mental ...

    https://www.theguardian.com/society/2018/mar/21/damning-report-finds-serious-failings-in-nhs-mental-health-services
    Mar 20, 2018 · Damning report finds ‘serious failings’ in NHS mental health services This article is more than 1 year old Analysis of complaints about care reveals ‘devastating toll’ of suffering and ...Author: Denis Campbell

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate? Your local Healthwatch can help you find independent NHS complaints advocacy services in your area. You can also contact social services at your local council and ask about advocacy services. Find your local social services.

NHS trusts 'failing to deal with serious complaints' - ITV ...

    https://www.itv.com/news/2015-06-17/nhs-trusts-failing-to-deal-with-serious-complaints/
    Jun 17, 2015 · The Health Ombudsman has accused NHS trusts of failing to deal with serious complaints properly. Too many, often bereaved relatives, are left with …

NHS ombudsman: ignoring patient complaints 'risks new Mid ...

    https://www.theguardian.com/society/2013/apr/26/nhs-ombudsman-patient-complaints-mid-staffs
    Apr 26, 2013 · In a new report that outlines a host of failings in the NHS complaints ... any threat to patient safety classed as a serious untoward incident should …Author: Denis Campbell

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    How do I complain about my dental treatment? ... The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint (this only applies to NHS services in England).

Complaints - South London and Maudsley NHS Foundation Trust.

    https://slam.nhs.uk/patients-and-carers/patient-information/frequently-asked-questions/complaints
    Make complaints, register complaints, submit complaints, lodge complaints, put forward complaints, complaints procedure, advice on complaints, formal complaints and confidential complaints About us South London and Maudsley NHS Foundation Trust provides the widest range of NHS mental health services in the UK.

NHS Complaints Procedure Burnetts

    https://www.burnetts.co.uk/blog/nhs-complaints-procedure
    Within the first quarter of 2017-2018 there were 26,948 complaints made nationally across the United Kingdom. Of these complaints, 33.6% were upheld, 29.8% were partially upheld and 36.6% were not upheld. There are many constraints currently placed on the NHS due to government cuts resulting in a potential increase in the number of complaints.

Investigation of Serious Incidents, Incidents, Complaints ...

    https://www.kmpt.nhs.uk/media/1894/publications-investigatonsi-policy.pdf
    Investigation of Serious Incidents, Incidents, Complaints and Claims Policy . Version Status Date Issued to/approved by Comments . V0.1 Draft 11. th. October 2007 Risk Management Group V1.0 Approved 11. th. October 2007 Risk Management Group V2.0 Approved October 2009 Health & …

NHS Complaints - YouTube

    https://www.youtube.com/watch?v=ldnHs7Fdsm4
    May 10, 2011 · The NHS Complaints procedure was revamped in 2009 and in many ways it is much easier now to make a formal complaint. More about the new NHS Complaints Procedures introduced in …

Welcome to the Parliamentary and Health Service Ombudsman

    https://www.ombudsman.org.uk/
    A review into the quality of NHS complaints investigations where serious or avoidable harm has been alleged Time to Act Warm Front: how early engagement with the Ombudsman helps to …

Trends in complaints about NHS trusts Parliamentary and ...

    https://www.ombudsman.org.uk/news-and-blog/blog/trends-complaints-about-nhs-trusts
    Sep 04, 2018 · Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19.It presents data about the NHS complaints we have received, assessed and investigated from April to the end …

Complaining about NHS services Age UK

    https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
    If you’ve raised an informal complaint and feel it hasn’t properly been solved, or if your problem is quite serious, then you can make a formal complaint. You can complain directly to the person or organisation concerned. All NHS organisations must have a complaints procedure explaining who to contact, how they investigate and respond to a ...

Watchdog outlines serious failings by NHS trusts - Telegraph

    https://www.telegraph.co.uk/news/11678966/Watchdog-outlines-serious-failings-by-NHS-trusts.html
    Jun 17, 2015 · Ombudsman says litany of complaints outlines severe effect of failings on patients The Health watchdog outlines serious failings by NHS trusts across the country Photo: Alamy.

NHS England » Independent investigation reports

    https://www.england.nhs.uk/publications/reviews-and-reports/invest-reports/
    NHS England is then responsible for working with the NHS organisations and others, to ensure that all changes are made. The final part of the investigation process sees the publication of the report on the NHS England website, along with links to any action plans – this is so that any findings and conclusions drawn are shared as widely as ...

NHS hospital complaints - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
    The care you receive in a NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a NHS hospital. This information applies to all patients in NHS hospitals. It also ...

Common heart conditions - Illnesses & conditions NHS inform

    https://www.nhsinform.scot/illnesses-and-conditions/heart-and-blood-vessels/conditions/common-heart-conditions
    Home Illnesses and conditions Heart and blood vessels Conditions Common heart conditions. ... hypertension can lead to an increased risk of developing serious conditions such as coronary heart disease, heart attacks and strokes. ... Help us improve NHS inform

Complaints - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
    Members of the council regularly visit hospitals and GP surgeries within the health board's area to ensure that people in the area are receiving good services from the NHS. Monitoring the quality of services is achieved by: Assisting and advising people who wish to make complaints about NHS services



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