Northern Rail Complaint Form

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Complaints handling procedure Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us/complaints-handling-procedure
    If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers. It’s free to use their services and they are independent of the rail industry.

Contacting us - Northern Rail

    https://www.greatnorthernrail.com/help-and-support/contact-us/faq/contacting-us
    If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers. It’s free to use their services and they are independent of the rail industry. They don’t take sides, but just look at the evidence available.

How to make a complaint

    https://d2cf7kiw5xizhy.cloudfront.net/images/policy/2016-09/Northern_How_To_Make_A_Complaint_Booklet.pdf
    • writing to us at: Freepost NORTHERN RAILWAY; • filling in a comments form, which you can get from staff at stations or on trains, and posting this to us or handing it to a member of

How to make a complaint to Northern Rail - Manchester ...

    https://www.manchestereveningnews.co.uk/news/greater-manchester-news/northern-rail-complaint-train-how-14684905
    May 21, 2018 · If you prefer you can also send a letter of complaint to Northern Rail by post. Simply send your letter to: Freepost NORTHERN RAIL. At station. You can fill in a comments form, which you can get from staff at stations or on trains. You can then post this or hand it to a member of staff at the station.

Northern Rail Complaints

    https://www.complaintsdepartment.co.uk/northern-rail/
    Northern Rail is the main train operator in the North of England and is a British train operating company owned by Serco-Abellio. Northern runs a mix of commuter rural and some longer-distance services around Cheshire, County Durham, Cumbria, Greater Manchester, Lancashire, Merseyside, Northumberland, Teesside, Tyne and Wear and Yorkshire.Location: FREEPOST RLSL-ABEC-BGUU Leeds LS1 4DY

Northern Refund Application Form - Mobiles - Northern

    https://www.northernrailway.co.uk/corporate/compensation-information/refunds-mobiles
    Northern Refund Application Form - Mobiles ... Refund applications that Northern will accept Please note that we only process refunds for tickets bought from Northern. Tickets bought from Northern must be returned to us for refund – please do not hand them in at a station. Refunds on unused tickets Under National Rail Conditions of Carriage ...

Contact us Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us
    Great Northern is a trading name of Govia Thameslink Railway Ltd. Registered in England under number: 07934306. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd.

Can I claim compensation for delays or cancellations ...

    https://www.northernrailway.co.uk/faq/tickets/83-can-i-claim-compensation-for-delays-or-cancellations
    You can claim Delay Repay if one of our trains is late or cancelled and as a result you get to your destination station more than 30 minutes later than scheduled. Compensation can be in the form of a cheque, National Rail vouchers which you can use to buy any rail ticket or free tickets across our network, to use when you choose.

Compensation Northern

    https://www.northernrailway.co.uk/automatic-delay-repay
    Our new scheme covers customers who have booked an Advance ticket through northernrailway.co.uk or the Northern app and we will automatically calculate and pay the appropriate compensation directly back onto the card you paid with. No need to fill in any forms or contact us further – we will keep you updated with the progress of your claim.

Buy Cheap Train Tickets Online Northern

    https://www.northernrailway.co.uk/
    Get tickets straight to your phone and streamline your journey with Northern’s free mobile app. You can instantly plan and buy tickets for any train journey and view real-time information for any train service with no booking fees, straight to mobile tickets and real-time train travel updates.

Search Northern - Northern

    https://www.northernrailway.co.uk/search?searchword=complaints
    Northern Supports Partership for British Prosperity Plan (News) the introduction of a new Independent Railway Ombudsman, by Summer 2018, ruling on unresolved complaints ; A stronger voice for customers in England and Wales with customer representation on joint supervisor ...

Northern Rail Refund and Compensation - Train Delay Refund

    http://traindelayrefund.com/northern-rail-refund-compensation/
    Compensation can be in the form of a cheque, National Rail vouchers which you can use to buy any rail ticket, a voucher exchangeable for cash from a Northern Ticket Office, or free tickets across our network, to use when you choose. On-Line Forms & Links. On-line Form. Print & Post Form …

Start a Complaint - Rail Ombudsman

    https://www.railombudsman.org/making-a-complaint/start-a-complaint/
    rail ombudsman customer complaints. We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Delay Repay Great Northern

    https://www.greatnorthernrail.com/help-and-support/journey-problems/delay-repay-compensation
    Delay Repay is a national scheme that train companies use to compensate you for unexpected delays and cancellations. You’re entitled to compensation for any delay or cancellation that causes you to arrive 15 minutes or more behind schedule, except where delays …

Delay Repay Application Northern DelayRepay

    https://delay.northernrailway.co.uk/
    National Rail Vouchers can be exchanged for travel at any of our staffed ticket offices or any staffed UK Rail Station as payment towards any rail ticket, including season tickets. Credit/debit card payments will show as a credit to your nominated account and should appear within 10 …

Northern Rail refunds - how to claim compensation for ...

    https://www.thesun.co.uk/money/6894318/northern-rail-refunds-cancelled-trains/
    Jul 30, 2018 · Northern Rail cancelled 168 ... Claims can be made on the website or by post with a downloadable form. ... For further details of our complaints policy and to make a complaint please ...

Contact Us Form BNSF

    http://www.bnsf.com/about-bnsf/contact-us-form.html
    Here is our form to contact various departments within BNSF. Rail Talk. Rail Talk. Highlighting our commitment to safety, service, communities and our heritage. Rail Talk. Rail Talk Overview ... U.S. and global economies rely on rail, and BNSF is a vital link in the global supply chain. We enable our customers to participate in a wide range of ...

Northern Rail: How did we get into this mess and what ...

    https://www.manchestereveningnews.co.uk/news/greater-manchester-news/northern-rail-compensation-timetable-changes-14744442
    Jun 05, 2018 · Northern’s own performance figures reveal just shy of 1,700 Northern Rail cancellations across north and south Manchester in less than three months, between February 4 and April 28.

Complaints handling procedure Southern

    https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.

Great Northern Trains: Cheap Train Tickets, No Booking Fees

    https://www.greatnorthernrail.com/
    Great Northern is a trading name of Govia Thameslink Railway Ltd. Registered in England under number: 07934306. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd.



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