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https://www.texaselectricityratings.com/blog/2012/11/05/puc-complaint-issues/
Nov 05, 2012 · The PUC Scorecard and Complaint Summaries have been a part of how Texas Electricity Ratings evaluates the different retail electric providers in Texas since we first began the site back in 2009. After all, the Public Utilities Commission’s own view of …4.8/5(12.1K)
https://tcaptx.com/reports/snapshot-report-2019-puc-complaint-data
According to the Retail Electric Provider Complaint Scorecard from the PUC (as of March 1, 2019 through August 31, 2019), retail electric providers with the highest complaint rates were: Trieagle Energy, Power House Energy, Fulcrum Retail Energy, Amigo Energy, Tara Energy, Pulse Power, Energy To Go, 174 Power Global Retail Texas, Chariot Energy, Power of Texas Holdings, Mega Energy, …
https://www.puc.texas.gov/consumer/electricity/CustomerComplaintStats.aspx
Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support
http://www.powertochoose.org/scorecard/Scorecard.pdf
In many cases, the PUC's informal complaint process adequately addresses the customer complaints with quick resolution by the REP. You may wish to also review other resources regarding a REP's customer service such as your local Better Business Bureau. Please note this scorecard is made up of REPs that are currently active on the PTC website. Retail Electric Provider Complaint Scorecard
https://www.texaselectricityratings.com/blog/2013/04/29/puc-complaint-scorecard-puc-continues-score-f/
Apr 29, 2013 · The PUC Complaint Scorecard, one of the primary resources for consumers to research Texas electricity providers, is once again out of date. Sadly, this isn’t much of a surprise, since the consumer advocacy purview of the PUC seems to have taken a backseat to…well…anything but updating their complaint scorecard.4.8/5(12.1K)
http://www.puc.state.pa.us/filing_resources/filing_complaints/informal_complaint_form.aspx
Informal Complaint Form Due to the volume of informal complaints that the PUC is currently receiving, it may take 3 to 5 business days to respond to your complaint. If your complaint is TERMINATION related, you may want to consider contacting the PUC's Bureau of Consumer Services at 1-800-692-7380 rather than filing an online informal complaint.
https://www.puc.texas.gov/
The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.
https://www.mass.gov/orgs/department-of-public-utilities
Review consumer information and file a complaint DPU file room and administrative services DPU regulations, contact information, and Commission More actions & services Rideshare Company Drivers Net Metering Natural Gas Industry For Customers of Moving, Towing, or Bus Companies Utility Filings and Tariffs Energy Efficiency Activities of Utilities
https://www.ct.gov/pura/site/default.asp
Welcome to the Public Utilities Regulatory Authority website. Here you will find information about the regulation of rates and services of Connecticut’s electricity, natural gas, water and telecommunication public service companies as well as franchise information about the state’s cable television companies.
https://www.puco.ohio.gov/information-by-industry/electric-consumer-information/
The Public Utilities Commission of Ohio (PUCO) affects every household in Ohio. That's because the PUCO regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe and reliable public utility ...
https://tcaptx.com/reports/snapshot-report-2018-puc-complaint-data
According to the Retail Electric Provider Complaint Scorecard from the PUC (as of February 1, 2018 through July 31, 2018), retail electric providers with the worst complaint rankings were: Volt Electric Provider LP, Our Energy, Spark Energy, Frontier, LPT, Axon Power & Gas, Engle Retail (Think Energy), Acacia Energy (Brooklet Energy), PenSTar Power (formerly Freedom) and Life Energy.
The Department of Public Service has a broad mandate to ensure access to safe, reliable utility service at just and reasonable rates. The Department is the staff arm of the Public Service Commission. The Commission regulates the state's electric, gas, steam, telecommunications, and water utilities.
http://www.puc.pa.gov/filing_resources/online_forms/complaint_online_forms.aspx
The formal complaint process is different from the informal because it involves a legal proceeding. A PUC administrative law judge holds a hearing to gather evidence and then makes a recommended decision, which the PUC commissioners rule on at a public meeting.
The mission of the Georgia Public Service Commission is to exercise its authority and influence to ensure that consumers receive safe, reliable and reasonably priced telecommunications, electric and natural gas services from financially viable and technically competent companies.
https://www.dallasnews.com/news/watchdog/2016/08/12/meet-the-new-nominee-for-worst-electric-company-in-texas/
Aug 12, 2016 · On the PUC complaint scorecard, Hino scores the lowest one-star rating out of five. The reason? Another click-through shows complaints increased this …
https://www.texaspowerguide.com/texas-electric-company-ratings/
The only source we know of that meets both tests is the Public Utility Commission of Texas’s monthly Industry Scorecard. It lists the relative number of informal complaints the PUC-T investigated per REP, per a process that reduces misdirected complaints. But even that’s not perfect.
https://www.marketwatch.com/press-release/yep-energy-ranks-among-the-best-on-texas-puc-official-complaint-scorecard-among-retail-electric-providers-five-circle-score-2016-08-26
Aug 26, 2016 · The Texas Public Utility Commission’s Retail Electric Provider Complaint Scorecard scores REPs into five groupings of approximately equal size based on a 6-month rolling average of complaint ...
https://www.dallasnews.com/business/energy/2017/10/17/complaints-to-texas-puc-about-electricity-providers-drops-to-deregulation-era-low/
Oct 17, 2017 · Complaints to Texas PUC about electricity providers drops to deregulation-era low A consumer advocacy group's annual reports have shown a …Author: Jeff Mosier
https://www.marketwatch.com/press-release/texpo-energy-earns-5-circle-score-on-texas-puc-official-complaint-scorecard-the-texas-pucs-highest-rating-2016-09-01
Sep 01, 2016 · Texpo Energy Earns 5 Circle Score on Texas P.U.C. Official Complaint Scorecard (The Texas P.U.C.’s Highest Rating) ... with Five Circles pursuant to the Texas Public Utility Commission…
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