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https://www.ofcom.org.uk/complain-to-ofcom
Report a complaint or an issue Ofcom may be able to help you complain about or report issues relating to phone and postal services and TV or radio programmes. Click on the boxes below to direct your complaint to the right place.
https://www.trustedreviews.com/how-to/how-to-complain-bt-vodafone-sky-talktalk-ofcom-uk-2942728
Jul 27, 2016 · How to complain to Ofcom about your broadband. When it comes to complaining about broadband, Ofcom notes that it doesn’t handle individual complaints online, so you first have to lodge a ...
https://www.bbc.co.uk/news/technology-43981652
May 03, 2018 · Image caption TalkTalk scored poorly for reliability and complaints handling TalkTalk has come last for the second year running in a broadband service report released by regulator Ofcom…
https://advanced-television.com/2019/07/24/ofcom-talktalk-most-complained-about-pay-tv-in-q1/
Jul 24, 2019 · A third of TalkTalk pay-TV complaints were about complaints handling (33 per cent). The other main drivers of TalkTalk’s complaints included issues relating to contracts (27 per cent) and issues relating to billing, pricing and charges (18 per cent). Sky generated the lowest volume of pay-TV complaints – just 1 per cent per 100,000 subscribers.
https://community.talktalk.co.uk/t5/Product-Archive/Ofcom-complaint/td-p/1931933
(i) for complaints about your TV, phone line or broadband (including fibre and UFO) service, call 0870 444 1820 (free from any TalkTalk landline); and (ii) for complaints about your mobile service, call 0870 087 8751 (free from any TalkTalk mobile). Call charges from other providers will vary and calls from mobiles will cost substantially more.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2019/best-and-worst-telecoms-customer-service-revealed
TalkTalk customers are also more likely to have a reason to complain, less likely to have their complaint resolved on first contact, and less likely be satisfied with how their complaint is handled. Across the industry, satisfaction with complaints handling could be improved – only around half of those who make a complaint are satisfied with how it is handled.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/service-quality-telecoms-providers
A new Ofcom report shows how providers compare on call waiting, complaints handling and reliability. ... Virgin Media and TalkTalk had the highest proportion of broadband customers with a reason to complain in 2016 (both 16%). In the mobile market, a higher proportion of Vodafone customers (7%) had reason to complain compared to the market as a ...
https://www.telegraph.co.uk/bills-and-utilities/phone/talktalk-complaints-contact-details-need-including-email-addresses/
Jan 20, 2020 · For complaints about TalkTalk Mobile call 0345 172 0044. You can also use TalkTalk's live online chat function to send a complaint, or you can …
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
Telecoms and pay TV complaints Q3 (July to September) 2019. This document presents data on the number of complaints made by residential consumers to Ofcom about the largest telecoms and pay-TV providers in the quarter July 2019 to September 2019.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://www.uswitch.com/broadband/news/2019/05/ofcom_names_worst_broadband_customer_service_providers/
Ofcom's latest customer satisfaction survey finds EE has the happiest broadband customers in the UK, while TalkTalk customers are the least satisfied. Find out how your provider stacks up.Author: Dani Warner
https://www.ispreview.co.uk/index.php/2019/04/ofcom-shame-talktalk-and-tesco-for-broadband-and-mobile-quality.html
Ofcom has today published their 2019 survey of UK service quality, call waiting times, complaints and install times among the largest broadband ISPs and mobile operators. Overall TalkTalk attracted the lowest satisfaction for home broadband (79%) and Tesco Mobile did the same for mobile (90%).
https://consumers.ofcom.org.uk/
Ofcom is the UK’s communications regulator. We regulate the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.
https://www.ispreview.co.uk/index.php/2018/01/bad-news-talktalk-post-office-ofcoms-complaints-study-q3-2017.html
Otherwise TalkTalk ’s main complaint drivers, as the ISP that received the most gripes, related to faults, service and provision issues. A Spokesperson for TalkTalk said: …
https://www.ispreview.co.uk/index.php/2018/07/ofcoms-q1-2018-isp-complaints-report-praises-sky-shames-talktalk.html
Ofcom has just published their latest Q1 2018 UK consumer complaints study, which notes that Sky Broadband attracted the least gripes for fixed line broadband and phone services, while TalkTalk attracted the most complaints for both. Pay TV and Mobile providers are also covered.
https://www.independent.co.uk/topic/OFCOM
Ofcom dismiss complaints over Michael Jackson documentary ... TalkTalk most complained-about broadband and landline provider News. Ofcom receive over 2,500 complaints …
https://www.independent.co.uk/news/business/news/talktalk-broadband-speed-best-worst-bt-virgin-mobile-a8168526.html
Jan 19, 2018 · TalkTalk’s complaints were largely due to faults, billing, prices and charges (Getty) TalkTalk has been named the broadband provider with the highest number of …
https://www.broadbandgenie.co.uk/providers/talktalk/broadband/TalkTalk-broadband-customer-service-complaints
If you are unable to resolve your broadband issue with TalkTalk then you can submit your complaint to the ombudsman. Every provider is a member of one of two ADR (Alternative Dispute Resolution) schemes: TalkTalk is part of the Communications and Internet Services
https://broadbanddeals.co.uk/news/talktalk-broadband-ofcom-most-complained-about/
Jan 19, 2018 · TalkTalk broadband blasted by Ofcom as UK’s most complained about Tom Rodgers Friday, 19 January, 2018 TalkTalk has been criticised after slipping further in the rankings to take the unwanted top spot of the UK’s most complained about broadband provider.
https://www.independent.co.uk/news/business/news/talktalk-most-complained-about-broadband-landline-provider-virgin-ofcom-rankings-a8453341.html
Jul 18, 2018 · TalkTalk is the most complained-about home broadband and landline provider, while BT tops the table for complaints about pay TV, latest figures show.
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