We collected information about Optus Business Customer Complaints for you. There are links where you can find everything you need to know about Optus Business Customer Complaints.
https://www.optus.com.au/business/contact-us
No matter your business size, Optus is here to help. Contact us over the phone or online with our 24/7 chat for Business Care customers.
https://au.trustpilot.com/review/optus.com.au
The entire Optus customer service… The entire Optus customer service system is crack. They don't communicate with each other. Very bad experience. If you have other better options, please do not choose this company. very upset and very angry about their service.
https://www.productreview.com.au/listings/optus-business
Optus Business (Mobile Phone Service Provider): 1.8 out of 5 stars from 55 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.8/5(55)
https://yescrowd.optus.com.au/t5/Mobile/how-to-lodge-a-complaint/td-p/372478
10 business days later, 10 hours spent (wasted) with Optus, 10 interactions with Optus across IVRs, Live Chats and Store. and still no closer to giving me what I requested. I have been forced to keep a diary. I want to lodge an offical complaint with Optus. Hopefully won't have to escalate it to the TIO.
http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
Feedback & Complaints - Optus
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint.
https://www.optus.com.au/business/business-solutions/business-care
Small business owners need big support when starting out. Business Care is here to help with the best plan for you – not just from nine to five, but 24/7.
https://www.optus.com.au/support
Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.
https://yescrowd.optus.com.au/t5/Troubleshooting/Trying-to-speak-to-Optus-customer-service/td-p/214114
Optus Business Care > Troubleshooting > Trying to speak to Optus customer service!! ... I want to make a complaint about this and I have to call 133937. this number only gives me 3 options and no matter what option I chose as I have called at least 20 times I continue to get more questions that are of no use or given a message telling me to ...
https://yescrowd.optus.com.au/t5/Manage-My-Account/Complaint/td-p/343110
You can raise an proper complaint with a letter. Customer Relations Group PO Box 306 SALISBURY SOUTH SA 5106. Be sure to include your Full Name, Service or Account Number so we can help resolve your enquiry . Legally it still carries more weight and Optus will take it seriously. If you don't get the response you want then move on to the TIO. Regards
https://www.productreview.com.au/listings/yes-optus-broadband
As a business in Sydney CBD Optus paying the bills on time, we has been cut off all the internet and telephone from Mid Nov 2019 until now the mid Feb 2020. ... Have made an internal complaint but no reply yet..it’s not looking good. Moved over to Telstra and not had any problem at all and only costs an extra $20 per month for Double the data ...1.6/5(2.9K)
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Optus, you have a problem: Telco giant fuels complaints to ombudsman. By consumer affairs reporter Amy Bainbridge and the Specialist Reporting Team's Katie Cassidy. Updated October 17, 2018 10:05:37. Photo: Nearly 31 per cent of complaints to the TIO were about mobile phone services.
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
Contacting Optus To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · Customer Service is now Customer Obfuscation. I moved residence very early in January. During the week prior to the move I rang Optus to organise an internet connection. The internet is vital to my work and my study. I was told 18 days and that no technician would need to come to my home. I thought…
https://www.complaintboard.com/optus-complaints-l15573.html
Optus host my domain and emails. Notified recently through a department called provisioning that the hosting will cease on November 25th. Everything will be the same until then. well is not, as of yesterday emails are bouncing back to my customers saying my mail box is full. Frustrating as this is a business email that I am depending on.
https://forums.whirlpool.net.au/archive/2616240
Mar 18, 2017 · I have just gone through using the TIO after issues with my Optus NBN service. Complaint form was fairly easy to fill in. After sending the TIO some additional info they contacted Optus with my complaints and told me to wait for a reply. About a week later I got an email from the Optus rep assigned to deal with the complaint.
https://gethuman.com/phone-number/Optus-Faults
The best Optus - Faults phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus - Faults rep, reminders when the call center opens, tips and shortcuts from other Optus - Faults customers who called this number.
https://www.linkedin.com/company/optus
As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million ...
Searching for Optus Business Customer Complaints information?
To find needed information please click on the links to visit sites with more detailed data.
