Optus Australia Customer Complaints

We collected information about Optus Australia Customer Complaints for you. There are links where you can find everything you need to know about Optus Australia Customer Complaints.


Customer Contact - Optus

    https://www.optus.com.au/enterprise/customer-contact
    Elevate customer service and grow loyalty with frictionless communications. Optus Business, in collaboration with Cisco, are bringing learning into the digital economy. We’re enhancing the experience for teachers, students and institutions through technologies that enable a smarter way to learn.

Help & Support - Optus

    https://www.optus.com.au/support
    Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.

Feedback & Complaints - Optus

    http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
    At Optus, our aim is to lead Australia in delivering outstanding customer experiences. We do this by providing quick and effective resolutions of your concerns and difficulties. You have a right to make a complaint if you are dissatisfied with our services or how we've handled your enquiry.

Optus - Complaint Board

    https://www.complaintboard.com/optus-complaints-l15573.html
    This is optus's claim " Optus aims to lead Australia in delivering outstanding customer experience and your feedback is very important to us. If you feel that you have not received the support you expect, we'd like you to let us know so we can get it right."

Read Customer Service Reviews of optus.com.au - Trustpilot

    https://au.trustpilot.com/review/optus.com.au
    The entire Optus customer service… The entire Optus customer service system is crack. They don't communicate with each other. Very bad experience. If you have other better options, please do not choose this company. very upset and very angry about their service.

Complaint Handling Policy - Optus

    https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
    To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint.

Complaints Line? - Yes Crowd - 451554 - Optus

    https://yescrowd.optus.com.au/t5/Broadband-Telephony/Complaints-Line/td-p/451554
    The official complaints method is by snail mail however they do have an online form that may expedite the process. https://www.optus.com.au/shop/support/answer/complaints-compliments?requestType=NormalRequest&id=140...

Solved: how to lodge a complaint? - Yes Crowd - 372478 - Optus

    https://yescrowd.optus.com.au/t5/Mobile/how-to-lodge-a-complaint/td-p/372478
    How do I lodge a complaint with Optus? I ordered a new mobile broadband service since 19th December on one of the new online promotional offers. 10 business days later, 10 hours spent (wasted) with Optus, 10 interactions with Optus across IVRs, Live …

optus.com.au Customer Service, Complaints and Reviews

    https://complaintsweb.com/optus.com.au/
    optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.

Email Complaint - Yes Crowd - 213506 - Optus

    https://yescrowd.optus.com.au/t5/Broadband-Telephony/Email-Complaint/td-p/213506
    They actually don't have an email for complaints - most likely because it'll reach it's storage limit within a day. Most likely optus will do nothing about the constructive feedback I took the time to provide them with because optiu doesn't really care about their customers. I will never be a customer of theirs. Ever.

Optus - Mobile Phones, NBN, Broadband, Entertainment and Sport

    https://www.optus.com.au/
    New customers only. Offer valid when SIM is purchased online by 29/3/20 and activated by 5/4/20. Bonus 60GB data applies to first recharge only on Optus Prepaid Epic Value plan. Bonus Data may take up to 72 hours to apply. For use in AU.

Optus Customer Service And Technical Support Number

    https://www.contactdirectory.com.au/optus-contact-customer-service-number/
    Optus customer service & technical support To report damaged equipment or if you have a serious concern about Optus equipment that is a threat to public safety, call their helpline at 1800 505 777 24 hours a day, 7 days a week.

Customer Service is dead, at least at Optus - » The ...

    https://theaimn.com/customer-service-dead-least-optus/
    Jan 30, 2017 · Customer Service is now Customer Obfuscation. I moved residence very early in January. During the week prior to the move I rang Optus to organise an internet connection. The internet is vital to my work and my study. I was told 18 days and that no technician would need to come to my home. I thought…

Optus, you have a problem: Telco giant fuels complaints to ...

    https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
    Oct 17, 2018 · Optus had a 35 per cent increase in complaints compared with the previous year, while Telstra topped the list of the most complained about telco — which reflects the company's market share.

Optus phone number - Customer Number

    http://customernumber.com.au/optus/
    However, it also maintains subsidiary brands, such as Virgin Mobile Australia and Boost Mobile, both of them operating in the mobile market, or Alphawest in the ICT market. The Optus customer care service is also recognized for its quality services so you can call Optus for making any question about its different fares or services.

Optus Corporate Head Office Address-Customer Service Phone ...

    https://www.contactdetails.net/optus-corporate-headquarters-address-customer-service-toll-free-helpline-number-email-id/
    Optus Australia Customer Service Contact Details The Australian users can find Optus customer service number, toll free number, helpline and contact phone numbers below with related information like customer service, email address , customer support numbers, etc.



Searching for Optus Australia Customer Complaints information?

To find needed information please click on the links to visit sites with more detailed data.

Related Complaint Info