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Optus accidently de-activated the home telephone of our dad. His bills are all paid before time and nothing outstanding. It took us close to 2 hours hours of our time and still they couldnt tell us why this happened and couldnt correct their own mistake straight away by activating the service dispite telling them over and over that there are medical dependent people living in the house.
Our complaints email address is: [email protected] 1. Website 5. In store. Our Customer Care Team can give you an update on how your complaint is progressing by contacting them using the details on your bill or at the top of this policy. If you have been assigned a dedicated case manager, they
Optus Broadband (Internet Service Provider): 1.6 out of 5 stars from 2919 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.6/5(2.9K)
Moose Mobile, my service provider has informed me that they have been handling a large amount of similar complaints since the cancellation of the Optus 2G service. If Optus is unable, or unwilling to ensure a 3G signal to my house, are there any other telcos that might help me, and my neighbours who also have the same problem.
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Jul 25, 2019 · The 'Leasing Plans' landing page on the Optus website now redirects to a Yes Crowd forum post.. There is no publication date but it does state that …
Nov 10, 2019 · Local time 9:21 AM aedt 25 February 2020 Membership 859,800 registered members 11,327 visited in past 24 hrs 795 members online now 1,205 guests visiting now
Jan 30, 2017 · I was told If a migration order was not processed it would result in the service being disconnected. So I asked the operator to note on my account that I have tried to do this but optus seems to send me around in circles. I then contacted the TIO and raised a complaint. I received a call today from optus’s complaints resolution team.
May 11, 2008 · The Optus complaint handling policy has been designed with the customer in mind while still meeting the requirements of the relevant Industry Code/s (ACIF Complaint Handling Code). Optus aims to resolve complaints at first point of contact.
absolutely hopeless customer service. Multiple complaints lodged and a promise of 2 day turnaround and nothing - zip. Optus plays on the customer service quality and how good they are - couldn't hardly understand the operator (not his fault) let alone think that they have an interest in fixing my problem.1.4/5(2.6K)
Hi, I just want to share about my bitter experience about this oics and from this i make sure no one will be a victim of this company.. i lost my hard earned money i lost my future i lost my confident due to mishandling of my case the guy called sachin and james have cheated me by saying false promises for arranging work permit to canada i have lost almost AED 15k, its been 5 yrs ago there is ...
As far as we know, there is only one way to contact Optus - Faults, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Optus - Faults, sourced from millions of other customers that come here to GetHuman each month. ... Optus - Faults has no help forum. Optus - Faults has ...
Consumer complaints and reviews about Optus Western Australia. Optus Store - Galleria Shopping Centre Morley. ... STORE the worst public relations nightmare that I can cause. I will post negative messages about OPTUS and the GALLERIA OPTUS STORE on every forum that I can access, and tell everyone I meet now and in the future to avoid business ...
Optus. 432,400 likes · 3,927 talking about this · 3,073 were here. Yes to having a chinwag. You’ll find us online 24/7 to give you a hand.Followers: 425K
Jun 17, 2018 · The telco was met with a deluge of complaints on Friday night when subscribers' streams dropped out during the Egypt v Uruguay match, which was only broadcast by …
Jan 19, 2017 · Optus plans are more generous, with more data and better inclusions, plus you can usually save a bit of money each month compared with big blue. It is still not as cheap as Virgin Mobile, but of course Optus owns Virgin, so its’ win-win. Optus BreakdownFacebook: https://www.facebook.com/optus/
@dildinho19 @Optus No this is about how you purposely reduce speed of play which causes it to pause and lag. before you say it's my internet I have Optus fetch and Optus sport works fine on Apple tv it lags and freezes. be careful it's illegal to charge anyone if the service isn't working properly2/5
Apr 30, 2019 · Optus NBN Customer Service. In the last few years, Optus has had a rise in the number of complaints about it to the Telecommunications Industry Ombudsman (TIO), the government group that deals with telco disputes.4/5
Nov 13, 2015 · Phone and internet complaints are generally falling but Optus and Amaysim are exceptions. The average number of complaints per 10,000 …Author: David Ramli
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