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https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. You can find officers from PALS in your local hospital. How can PALS help? PALS provides help in many ways. For example, it can:
https://www.pat.nhs.uk/contact-us/pals-service.htm
Our Patient Advice and Liaison Service (PALS) is a confidential service that provides help, advice and information for patients, families and carers.At the end of January 2016 our PALS service was greatly expanded and new PALS offices were opened front of house at each one of our four hospitals.
https://www.uclh.nhs.uk/PandV/Helpandsupport/PALS/Pages/HowtocontactPALS.aspx
Comments, suggestions and complaints. Patient advice and liaison service (PALS) How to contact PALS. Chaplaincy. Interpreting services . How to contact PALS PALS can be accessed by visiting the office at either UCH Monday to Friday (closed all day Wednesday), ...
https://www.hrch.nhs.uk/patients/patient-advice/
The PALS service can be contacted from 9am to 5pm, Monday to Friday. Complaints: You can find out more about how to make a complaint, or find our complaints procedure here .
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://clch.nhs.uk/get-involved/compliments-and-complaints
PALS, compliments and complaints Compliments, concerns and complaints It is important for us to hear what you think of our services so that we know what we are doing well and where we need to …
https://www.gloshospitals.nhs.uk/contact-us/feedback-and-complaints-pals/
contact PALS who can pass your comment on to the member of staff or teams involved. Complaints Annual Report 2017/2018 In accordance with the NHS Complaints Regulations (2009) this report sets out a detailed analysis of the number and nature of complaints …
https://www.hct.nhs.uk/contact-us/patient-advice-and-liaison-and-complaints-services/
Alternatively you can contact the Patient Advice Liaison Service (PALS) on 0800 011 6113/01707 388 164 or by emailing [email protected]. The PALS service is not part of the informal complaints procedure, but they may be able to deal with your concerns informally and they can tell you more about the formal complaint procedure and independent ...
https://www.leedsth.nhs.uk/patients-visitors/patient-and-visitor-information/patient-experience/patient-advice-and-liaison-service-pals-and-complaints/
PALS and Complaints. ... Contact the PALS Team (see contact details above) whose staff are happy to give help and advice if you are unsure whether or how to complain. What if I am scared to complain? No member of staff will treat you differently because you have complained. If you feel you have been discriminated against as a result of making a ...
https://www.cuh.nhs.uk/have-your-say/patient-advice-and-liaison-service-pals
The PALS team will acknowledge any contact within two working days and aim to resolve any issues within ten working days. You can contact the PALS team by phone 01223 216756, email [email protected] or letter PALS and Complaints Department, Box 53, Cambridge University Hospitals NHS Foundation Trust, Hills Road, Cambridge, CB2 0QQ.
https://www.ulh.nhs.uk/patients/patient-experience/contact-pals/
Contact the Patient Advice and Liaison Service (PALS) at the United Lincolnshire Hospitals NHS Trust. Contact us by telephone We have three front of house PALS services located at Lincoln County Hospital, Grantham and District Hospital and Pilgrim Hospital.
https://www.uhb.nhs.uk/pals-contact.htm
If the PALS team are engaged on other calls, or the office is closed there is an answer phone in place. Your call is very important to us, so please leave a message with a contact telephone number and we will return your call at the earliest opportunity; Email: [email protected] (where possible please provide a contact telephone number on your email)
https://www.royalfree.nhs.uk/contact-us/patient-advice-and-liaison-service-pals/
At the Royal Free London NHS Foundation Trust, we are fully committed to providing a high quality patient experience. To help us achieve that aim, the patient advice and liaison service (PALS) offers support, information and assistance to patients, relatives …
https://www.neessexccg.nhs.uk/pals-complaints
Home » Have your say » Patient Advice & Liaison Service (PALS) / Complaints. Comments and Concerns. Often it can be difficult to navigate around the various organisations within the NHS, and locally we have a number of providers that we commission. ... For more details or assistance with other providers in our area please contact our PALS team.
http://www.cwp.nhs.uk/contact/patient-advice-and-liaison-service-pals/
Patient Advice and Liaison Service (PALS) Our Patient Advice and Liaison Service (PALS) is an accessible, confidential, free service that supports people by listening to their views and concerns. It aims to resolve problems and concerns quickly before they become serious, negotiating solutions to concerns before they become complaints.
https://www.supportincornwall.org.uk/kb5/cornwall/directory/service.page?id=9RwCZ2nvG2M
When should I contact PALS? You or a member of staff can contact PALS at any time. If you have a question, comment, suggestion or an issue you would like to resolve, please speak to a member of staff in the ward or the department concerned as soon as possible. ... Please enter a mobile number to send details of PALS - Patient Advice and Liaison ...
https://www.bsmhft.nhs.uk/service-user-and-carer/customer-relations/pals/
Please call the PALS Freephone line to seek any assistance) Please make contact with us via the email address or via the telephone number below and we can assist you with your concern. If you prefer to meet in person, please contact us using these routes and we can arrange to …
https://www.yorkhospitals.nhs.uk/contact-us/patient-experience/pals/
What information should you provide PALS? We require the name, date of birth and address of the patient concerned and details of your concern. Please also provide us with your contact telephone number.. If you are a relative, friend or representative of a patient we cannot provide any personal information without the consent of the patient.
https://www.uclh.nhs.uk/PandV/Helpandsupport/PALS/Pages/Home.aspx
We know hospitals are large, complex organisations which can be confusing at times. The Patient Advice and Liaison Service (PALS) provides impartial advice and assistance in answering questions and resolving concerns that patients, their relatives, friends and carers might have accessing the NHS services provided by UCLH.
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