Pals Complaints Department

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What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. ... the NHS complaints procedure, including how to get independent help if you want to make a complaint ;

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

pals.pa.gov - BPOA Portal

    https://www.pals.pa.gov/
    Pennsylvania Licensing System

Patient Advice and Liaison (PALS) and Complaints

    https://www.hrch.nhs.uk/patients/patient-advice/
    The PALS service can be contacted from 9am to 5pm, Monday to Friday. Complaints: You can find out more about how to make a complaint, or find our complaints procedure here .

Patient advice service (PALS) East Suffolk & North Essex ...

    https://www.esneft.nhs.uk/your-visit/support-and-advice/patient-advice-service-pals/
    Patient Advisory Service (PALS) We are a department that can help you with many things. Our services are confidential and we aim to make a difference to your experience of our services. ... we will help you make a formal complaint. There is a separate complaints department, you …

Feedback and complaints

    https://www.gloshospitals.nhs.uk/contact-us/feedback-and-complaints-pals/
    We know that we will not get things right all the time, so if you do have any concerns or complaints, it is important that you tell us as soon as possible. Most problems can be resolved by simply talking to the staff directly involved in your care or the person in charge of the ward or department.

Patient Advice and Liaison and Complaints Services ...

    https://www.hct.nhs.uk/contact-us/patient-advice-and-liaison-and-complaints-services/
    Please talk to a member of staff in the clinic, ward or department where the problem arose. They will do their best to deal with your complaint and where possible, put things right in an informal manner. Alternatively you can contact the Patient Advice Liaison Service (PALS) on 0800 011 6113/01707 388 164 or by emailing [email protected]. The ...

PALS and Complaints

    https://www.leedsth.nhs.uk/patients-visitors/patient-and-visitor-information/patient-experience/patient-advice-and-liaison-service-pals-and-complaints/
    PALS and Complaints. ... concerns and complaints as a means of improving the quality of our service and staff within the Patient Experience Department will be happy to guide you through the process, or answer any questions you may have. As a point of information, if you are solely seeking compensation we are unable to deal with such requests ...

Making a complaint - Barts Health NHS Trust

    https://www.bartshealth.nhs.uk/complaints
    Speak to the staff at your clinic/department; Call the PALS team (hospital numbers listed above) or email the central complaints team with your name and the details of your concerns including the hospital you attended, and the service and staff involved. Complaints Tell us what you think about our services[pdf] 1MB; Taking your complaint further

Contact details Cambridge University Hospitals

    https://www.cuh.nhs.uk/services/non-clinical-services/making-complaint/contact-details
    CUH PALS and complaints department Drop in service We are located close to the main Addenbrooke’s Hospital reception. Please see the map on the back page of this leaflet. We are open: Monday to Friday 09:00 – 16:00 Write to: PALS and complaints department, Box 53 Cambridge University Hospitals NHS Foundation Trust Hills Road, Cambridge, CB2 0QQ Email: [email protected] Telephone ...

PALS & Complaints - Mid Essex Hospital Trust

    https://www.meht.nhs.uk/patients-and-visitors/pals-complaints/
    Welcome to the Patient Advice and Liaison (PALS) and Comments and Complaints Service The PALS & Complaints Department welcome and respect all of the feedback that they receive. This feedback helps the Trust to deliver a better service and patient experience for you and for others.

How to make a complaint NUH

    https://nuh.nhs.uk/how-to-make-a-complaint
    To make a complaint, speak to the nurse in charge of the ward or service. If this is not possible, you can talk to PALS: Tel: 0800 183 02 04. Email: [email protected]. or write to: NUH NHS Trust c/o PALS Freepost NEA 14614 Nottingham NG7 1BR

Making a complaint

    https://www.guysandstthomas.nhs.uk/patients-and-visitors/patients/raising-concerns.aspx
    PALS provides support to patients, their families and visitors. Ask a member of staff to direct you to their office or telephone PALS on 020 7188 8801. Making a complaint. You can also contact our complaints department on 020 7188 3514, email [email protected] or write to them at: Complaints Department Guy's Hospital Great Maze Pond ...

Patient advice and complaints department BDCT

    https://www.bdct.nhs.uk/about-us/feedback/
    Airedale General Hospital (PALS and Complaints)– Tel: 01535 294019 Email; [email protected] You said, we did The patient advice and complaints team (PAC) provides a report every three months to the Trust Board highlighting the compliments, concerns and formal complaints received.

Patient Advice and Liaison Service (PALS) Service

    https://www.pat.nhs.uk/contact-us/pals-service.htm
    The complaints department can be contacted on 0161 604 5800 or alternatively please visit the complaints section of the website. How to contact PALS Call 0161 604 5897 between 09.30 hours and 16.30 hours Monday to Friday or drop into one of the new front of house PALS offices at each hospital.

Patient Advice and Liaison Service (PALS) Cambridge ...

    https://www.cuh.nhs.uk/have-your-say/patient-advice-and-liaison-service-pals
    The PALS team will acknowledge any contact within two working days and aim to resolve any issues within ten working days. You can contact the PALS team by phone 01223 216756, email [email protected] or letter PALS and Complaints Department, Box 53, Cambridge University Hospitals NHS Foundation Trust, Hills Road, Cambridge, CB2 0QQ.

ELFT - PALS

    https://www.elft.nhs.uk/Contact-Us/PALS
    PALS staff have a lot of knowledge and experience in sorting out problems that patients encounter with our services. They work closely with Trust staff to make sure you get the information you need.

Comments, compliments, suggestions and complaints (UCLH)

    https://www.uclh.nhs.uk/PandV/Helpandsupport/Commentssuggestionsandcomplaints/Pages/Home.aspx
    Online form: Click here to use our online comments, suggestions and complaints contact form . Information for hearing and speech impaired people. The Trust is committed to ensuring that all of our users can access our complaints service. To enable users who are hearing impaired to make a complaint the Text relay service may be of benefit.



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