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https://www.ombudsman.org.uk/making-complaint
Use our quick and easy complaint checker. Complain to us: getting started. An introduction to complaining to the NHS in England or a UK government department. If we can't help. There are other organisations you can turn to. How we deal with complaints. This is a simple guide to what we do.
https://www.parliament.uk/mps-lords-and-offices/standards-and-financial-interests/parliamentary-commissioner-for-standards/complaints-and-investigations/
Complaints process. The Commissioner may investigate alleged breaches of the Rules of Conduct set out in part V of the House of Commons Code of Conduct. The Commissioner may not investigate alleged breaches of other parts of the Code nor complaints about matters not covered by the Code and its associated rules.
https://www.parliament.uk/feedback
We would expect complaints to cover: the standard of service we provide; the behaviour of our staff; any action or lack of action by staff affecting an individual or group; Our complaints policy does not cover: statements by and actions of Members of the House of Commons. proceedings of the House of Commons, including Select Committee proceedings.
http://octsa.ua.edu/uploads/1/6/6/9/16699238/basics-of-parliamentary-procedures.pdf
parliamentary procedure to appeal from decision of chair to determine the attitude of the group secures group ruling to suspend the rules to permit action not possible under the rules secures action prevented by the rules to object to the consideration of a question to prevent wasting time suppresses the motion
https://www.ombudsman.org.uk/about-us/our-principles/principles-good-complaint-handling
Good complaint handling means: Getting it right. Being customer focused. Being open and accountable. Acting fairly and proportionately. Putting things right. Seeking continuous improvement.
https://www.ombudsman.org.uk/
Welcome to the Parliamentary and Health Service Ombudsman. We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations. We do this fairly and without taking sides. Our service is free. 0%.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
If you have reached the end of the complaints process and are not happy with the organisation's final decision, you have the right to bring your complaint to the Parliamentary and Health Service Ombudsman to look at. The Parliamentary and Health Service Ombudsman makes final decisions on unresolved complaints about the NHS in England.
https://www.gov.uk/government/organisations/cabinet-office/about/complaints-procedure
The Parliamentary Ombudsman (also known as the Parliamentary Commissioner for Administration) investigates complaints that injustice has been caused by maladministration on the part of UK...
https://www.ombudsman.org.uk/making-complaint/how-we-deal-complaints
Here you can find out what happens when we first receive your complaint, how we decide if we can investigate it and what to expect if we do. To find out more about any of the steps in our process, follow the links below, download our simple guide How we look into complaints (PDF 195KB) or …
https://researchbriefings.parliament.uk/ResearchBriefing/Summary/CBP-7496
Jun 21, 2018 · The Parliamentary Ombudsman investigates complaints from members of the public who believe that they have suffered injustice because a government department or certain public bodies have not acted properly or fairly, or have given a poor service and not put things right.Author: Lucinda Maer, Sarah Priddy
https://en.wikipedia.org/wiki/Parliamentary_and_Health_Service_Ombudsman
The Parliamentary and Health Service Ombudsman (PHSO) comprises the offices of the Parliamentary Commissioner for Administration (PCA) and the Health Service Commissioner for England (HSC).. The Ombudsman is responsible for considering complaints by the public that UK Government departments, public authorities and the National Health Service in England have not acted properly or fairly or have ...
https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure
Complaints procedure ... are currently being investigated by the Independent Case Examiner or the Parliamentary and Health Service Ombudsman ... your complaint to the Parliamentary and Health ...
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
Complaints procedure We take complaints about our work, staff and levels of service very seriously. If you are not satisfied, please follow the process for raising a formal complaint.
https://en.wikipedia.org/wiki/Erskine_May:_Parliamentary_Practice
Erskine May is considered to be the most authoritative and influential work on parliamentary procedure and the constitutional conventions affecting Parliament which form a major part of the uncodified UK constitution. It is not a rigid set of rules but a description of how the procedure …Author: Thomas Erskine May
https://www.parliament.scot/parliamentarybusiness/CurrentCommittees/108085.aspx
Email from Presiding Officer to Convener of the Standards, Procedures and Public Appointments (10KB pdf) On 13 March 2018 the Convener of the Standards, Procedures and Public Appointments Committee wrote to Joe FitzPatrick MSP, Minister for Parliamentary Business seeking a formal referral of the complaint.
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