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https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. ... the NHS complaints procedure, including how to get independent help if you want to make a complaint ;
https://www.hct.nhs.uk/contact-us/patient-advice-and-liaison-and-complaints-services/
Alternatively you can contact the Patient Advice Liaison Service (PALS) on 0800 011 6113/01707 388 164 or by emailing [email protected]. The PALS service is not part of the informal complaints procedure, but they may be able to deal with your concerns informally and they can tell you more about the formal complaint procedure and independent ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.hrch.nhs.uk/patients/patient-advice/
The PALS service can be contacted from 9am to 5pm, Monday to Friday. Complaints: You can find out more about how to make a complaint, or find our complaints procedure here .
https://www.england.nhs.uk/contact-us/complaint/
If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.
http://www.dgft.nhs.uk/services-and-wards/patient-advice-and-liaison-service-pals/
Patient Advice and Liaison Service (PALS) and Complaints Department (Urdu version) Patient Advice and Liaison Service (PALS) and Complaints Department V4 Patient Advice and Liaison Service (PALS) and Complaints Department V4 (Large print version) Raising a concern with our PALS and Complaints Department V4 (Easy Read version)
https://wolverhamptonccg.nhs.uk/contact-us/how-to-complain
pdf Download a leaflet (110 KB) containing this information (PDF) or see our Complaints Policy (2019) for more information. Royal Wolverhampton NHS Trust – complain about staff or services to PALS Team: 01902 695 362 (Email: [email protected]) Black Country Partnership NHS Foundation Trust
https://www.croydonccg.nhs.uk/contact-us/Pages/Patient-Advice-and-Liaison-Service-(PALS)-.aspx
PALS will discuss the options available to you if you have concerns about the services commissioned by Croydon Clinical Commissioning Group (CCG). They will support you to resolve those concerns and respect your right to confidentiality at all times.
https://www.midyorks.nhs.uk/formal-complaints
The PALS office is on located next door to General Office on Level B at Pinderfields Hospital. A drop in service runs between 9.30am to 11.30am and 1:00 pm to 4:00 pm Monday to Friday, offering the opportunity to talk to the team without the need for an appointment ... Complaints always receive prompt attention and we aim to resolve as many ...
http://www.ohrn.nhs.uk/resource/policy/PALSinPrison.pdf
PALs in Prison 5 Table A: Guidance on how PALS National Core Standards6 apply in prisons PALS National Core Standards PALS in Prison 1 PALS is identifiable and accessible to the community served by the PCT. a. PALS, the prison and healthcare complaints teams ensure all …
https://www.nottinghamshirehealthcare.nhs.uk/patient-advice-and-liaison-service
The Patient Experience Team deals with patient complaints and advice for most of the Trust's services. Contact the Patient Experience Team: Tel: 0115 993 4542 (the office is open Monday to Friday 8.30am - 4.30pm, excluding bank holidays) Email: [email protected] or [email protected]
https://www.thh.nhs.uk/patients/advice/index.php
Patient and visitor advice, feedback and complaints. We make every effort to ensure our patients receive the highest standard of care. This includes supporting patients, carers and relatives of patients to the best of our abilities, providing advice and help through a dedicated department called the Patient Advice and Liaison Service (PALS).
http://www.sompar.nhs.uk/contact-us/complaints-and-compliments/
Our PALS service will listen to your views. PALS stands for ‘Patient Advice and Liaison Service’. That means we give patients advice and listen to them, and help patients give their views to the services that look after them. We can also provide information to patients and their families. ... PALS and Complaints Policy – this is our Trust ...
https://www.candi.nhs.uk/service-users-and-carers/advice-and-complaints-service
To do this you can contact them directly by telephoning their complaints helpline on 034 5015 4033. How do I get independent advice and support in making a complaint? You can contact the NHS Complaints Advocacy Service which is provided by POhWER. This is an independent body which can help you to make a complaint.
https://en.wikipedia.org/wiki/Patient_Advice_and_Liaison_Service
The Patient Advice and Liaison Service, or PALS, is an English National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, …
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... (PALS), who provide confidential advice, support and information to patients, their families and carers. ... For public health services ...Author: Department of Health And Social Care
https://www.northkirkleesccg.nhs.uk/health-services/patient-advice-and-liaison-service-pals/
What is PALS? PALS is a Patient Advice and Liaison Service for people using the NHS. It is here to help you, whether you are a patient, carer, relative or friend, to …
https://www.gloshospitals.nhs.uk/contact-us/feedback-and-complaints-pals/
Write to us: PALS Office, Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN. E-mail us: [email protected]. Complaints. If you feel your concerns cannot be resolved by our PALS team, or you would prefer to make a complaint, you can do this in writing or by sending us an email. What happens after you receive ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
Health NHS and social care complaints Complaining about the NHS NHS complaints procedure How to make a complaint. How to make a complaint about NHS services. ... Or in the case of a hospital, you can ask PALS. Keep a record of this meeting.
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