Puc High Bill Complaints

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File An Informal Complaint - puc.texas.gov

    https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division.

Public Utility Commission of Texas

    https://www.puc.texas.gov/
    The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.

PUC - Search for Consumer Complaints

    http://www.puc.state.pa.us/consumer_info/water/wastewater/waterwastewater_complaint_search.aspx
    Search for Consumer Complaints - Water/Wastewater Utilities. Please note that this search returns complaints filed on or before February 15, 2018. This is a temporary issue that we are aware of and are in the process of correcting. In the interim, the Document search or New Case search can be used to retrieve more recent complaints.

PUC - Informal Complaints

    http://www.puc.pa.gov/consumer_info/natural_gas/filing_complaints/informal_complaints.aspx
    Have you called the company about this complaint? The Commission may accept complaints only from customers who have first contacted the company about their complaint. We may close your informal complaint without investigation if it is determined that you did not contact your company about this matter before filing an informal complaint.

Complaints - California Public Utilities Commission

    https://www.cpuc.ca.gov/complaints/
    Formal Complaints. You can file a formal complaint against a CPUC regulated entity, if you find that the informal complaint process cannot help with your utility issue or you find that you disagree with the decision reached at the end of the informal complaint process. …

PUC - Press Releases

    http://www.puc.pa.gov/about_puc/press_releases.aspx?ShowPR=3307
    February 20, 2014. HARRISBURG – With more than 750 high bill informal complaints filed by consumers this year, the Pennsylvania Public Utility Commission (PUC) today opened a proceeding to examine the rules, policies and consumer education measures …

How to File a Complaint - Texas Office of Public Utility ...

    https://www.opuc.texas.gov/complaints.html
    How to File a Complaint. The Office of Public Utility Counsel (OPUC) represents residential and small commercial electric, telephone and water consumers in utility matters that come before the Public Utility Commission (PUC), the Electric Reliability Council of Texas (ERCOT), the Federal Energy Regulatory Commission (FERC), the Federal Communications Commission (FCC) and in state and federal ...

PUC staff blames frigid weather, high usage for jump in ...

    https://www.pressherald.com/2019/09/03/puc-staff-blames-weather-for-high-cmp-electricity-bills/
    PUC staff blames frigid weather, high usage for jump in many CMP customers’ bills. The conclusion of the Maine Public Utilities Commission's staff affirms an earlier analysis by an independent ...

PUC - CONTACT US

    http://www.puc.pa.gov/contact_us.aspx
    There are two types of complaints that can be filed with the PUC, an informal complaint and a formal complaint. We recommend that you use the informal complaint process first, since many issues are resolved sooner through this simpler process.

PUC - Filing & Resources

    http://www.puc.pa.gov/filing_resources.aspx
    Filings and Resources Utility Ratemaking Guide. A Guide to Utility Ratemaking – An updated publication published in 2018.. Complaints. Filing Complaint - How to file a complaint with the PUC.. Consumer Complaint Procedures Guide - Booklet. Know the PUC Complaint Process and Your Options - Trifold Brochure. Protests to Applications

Maine PUC: High CMP bills a result of weather, not errors ...

    https://www.newscentermaine.com/article/news/local/maine-puc-high-cmp-bills-a-result-of-weather-not-metering-error/97-9be1bd62-8d01-4a4f-a1e6-9cbaf48d8f3a
    Complaints flooded the PUC regarding high bills, possible billing errors and difficulties in reaching customer service, initiating an investigation in March 2018. An audit was released in December 2018 showing minimal wrongdoing.

Welcome to the California Public Utilities Commission

    https://www.cpuc.ca.gov/
    CPUC : The California Public Utilities Commission regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies, in addition to authorizing video franchises. Our five Governor-appointed Commissioners, as well as our staff, are dedicated to ensuring that consumers have safe, reliable utility service at reasonable rates ...

Exorbitant power bills aren't just a Maine thing ...

    https://www.pressherald.com/2018/03/11/exorbitant-power-bills-arent-just-a-maine-thing/
    Exorbitant power bills aren’t just a Maine thing. The Telegram discovers similar complaints across 22 states. An inquiry is underway, but finding answers has now gotten thornier.

Regulators to scrutinize high CMP bills, customer service ...

    https://bangordailynews.com/2018/02/27/business/regulators-to-scrutinize-high-cmp-bills-customer-service-complaints/
    Feb 27, 2018 · A Central Maine Power "smart meter" displays electricity usage at a business in Freeport. The Public Utilities Commission on Feb. 27 said it would look into customer complaints of high …Author: Lori Valigra

Public Utility Commission : Consumer Information Center ...

    https://www.oregon.gov/puc/Pages/Consumer-Information-Center.aspx
    Need help understanding your utility bill or resolving a dispute with your electric, natural gas, water or telecommunication service provider? The Oregon Public Utility Commission (PUC) can help. Submit your questions or complaint by email, or call Consumer Services at 503-378-6600 or 800-522-2404. Read below for additional information.

Customer complaints about skyrocketing electric bills ...

    https://bangordailynews.com/2018/02/23/business/customer-complaints-about-skyrocketing-electric-bills-prompt-state-review/
    Feb 23, 2018 · Lanphear said the PUC also received complaints about high Emera bills, but the number of complaints was low. Emera will not be discussed in Tuesday’s meeting, he said.Author: Lori Valigra

PG&E No. 1 In Consumer Complaints / The utility generates ...

    https://www.sfgate.com/news/article/PG-E-No-1-In-Consumer-Complaints-The-utility-2726477.php
    Nov 24, 2000 · PG&E also accounts for an unusually high percentage of complaints statewide. From 1997 to 1999, PG&E complaints represented 56 percent of the total filed with the PUC, even though it …

PUC COMPLAINT DATA - Texas Coalition for Affordable Power

    https://tcaptx.com/reports/snapshot-report-2017-puc-complaint-data
    This Snapshot Report is based upon a review of electricity complaints and inquiries filed with the PUC’s Office of Customer Protection, which was established in July 1997. The Texas Coalition for Affordable Power reviews this data on an annual basis.



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