Puct Customer Complaints

We collected information about Puct Customer Complaints for you. There are links where you can find everything you need to know about Puct Customer Complaints.


File An Informal Complaint - puc.texas.gov

    https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division.

Utility Complaints

    https://www.puc.texas.gov/consumer/complaint/Default.aspx
    A must read prior to filing a complaint with the PUC. Know Your Rights. It's important that you understand your rights as a utility customer before filing a complaint. Please review them before filing a complaint with your electric or telephone provider or the PUC.

Customer Complaint Statistics - puc.texas.gov

    https://www.puc.texas.gov/consumer/electricity/CustomerComplaintStats.aspx
    142 rows · Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 …

Public Utility Commission of Texas - How to file a Complaint

    https://comparepower.com/texas-puc/
    Apr 06, 2018 · To this day, the PUC of Texas fields complaints from customers and works to protect the people. Whenever an energy company steps out of line, they are there to impose regulations or sanctions and ensure that big businesses can’t take advantage of …4.9/5(24.4K)

PUC - CONTACT US

    http://www.puc.state.pa.us/contact_us.aspx
    Utility Customer Hotline. Utility customers may call the PUC's hotline at 1-800-692-7380 regarding complaints, terminations or payment arrangements. We ask that you first call your utility to try to resolve the problem. There are two types of complaints that can be filed with the PUC, an informal complaint and a formal complaint.

PUCTX Complaint Form - Public Utility Commission of Texas

    https://www.puc.texas.gov/consumer/complaint/form/ComplaintForm.aspx?type=e
    Feb 23, 2020 · You can upload files to be attached to your complaint. There is a maximum size 20 mb for the total number files. For example, you can have one file that is 20 mb or 4 files that are 5 mb each.

Public Utility Commission of Texas

    http://www.puc.texas.gov/
    The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.

How to File a Complaint - Texas Office of Public Utility ...

    https://www.opuc.texas.gov/complaints.html
    Electric, Local Telephone, and Water and Wastewater Utility Complaints. To file a complaint about your electric, local telephone, or water and wastewater service provider you can: Call the Consumer Protection Division of the Public Utility Commission (PUC) at: 1-888-782-8477 or.

Retail Electric Provider Complaint Scorecard

    http://www.powertochoose.org/scorecard/Scorecard.pdf
    adequately resolved the customer's complaint. In many cases, the PUC's informal complaint process adequately addresses the customer complaints with quick resolution by the REP. You may wish to also review other resources regarding a REP's customer service such as your local Better Business Bureau.

PUC - Informal Complaints

    http://www.puc.pa.gov/consumer_info/natural_gas/filing_complaints/informal_complaints.aspx
    The Bureau of Consumer Services (BCS) assists consumers in resolving complaints with utility companies under the PUCs authority. Before you file an informal complaint, you must first deal directly with your utility company. If the company is unable to resolve your problem, you may contact us to file an informal complaint.

Public Utility Commission of Texas (PUCT ...

    https://electricityplans.com/texas/puct-public-utility-commission-of-texas/
    The Public Utility Commission of Texas (PUCT) regulates the state’s electric, telecommunication, and water and sewer utilities, implements legislation related to those utilities, and offers customer assistance in resolving consumer complaints.

Snapshot Report: 2019 PUC Complaint Data - tcaptx.com

    https://tcaptx.com/reports/snapshot-report-2019-puc-complaint-data
    Under the PUC’s complaint process, customers can file a complaint against a company with the agency’s Office of Customer Protection. Agency employees then …

PUCT Texas Competitive Power Advocates (TCPA)

    https://competitivepower.org/puct/
    Oct 10, 2019 · The Public Utility Commission of Texas (PUCT) regulates the state’s electric industry, as well as water & wastewater and telecommunications. The agency implements legislation affecting those industries, offers customer assistance in resolving consumer complaints…

Public Utilities Commission of Ohio

    https://www.puco.ohio.gov/
    While the electric distribution system in Ohio is typically safe and reliable, service interruptions can result from weather conditions such as thunderstorms, high winds, or snow storms. The PUCO has some suggestions and answers to frequently asked questions if weather events should occur and cause a service interruption.

Public Utility Commission of Texas ChooseTexasPower.org

    https://www.choosetexaspower.org/tx-puc.html
    As part of its job as a utility regulator, the Public Utility Commission of Texas is responsible for resolving customer complaints. If you feel you have been wronged by your provider or utility on your electric bills, filing a formal complaint with the Public Utility Commission of Texas should be a last resort. The first step in resolving any issue is to contact your retail electricity provider, not the PUC.

Consumer Protection - Texas Office of Public Utility Counsel

    https://www.opuc.texas.gov/customerprotection.html
    If a Chronic Condition consumer does not pay their electric bill, the customer's REP must send written (or email if agreed) notice of disconnection at least 21 days prior to the disconnection, to both the consumer and the consumer's secondary contact. *This designation does not relieve the consumer of their duty to pay their utility bill.

PUC - Annual Reports

    http://www.puc.state.pa.us/filing_resources/annual_reports.aspx
    Annual Reports. 2017-2018 Annual Report (6 MB) Pennsylvania Public Utility Commission's 2017-18 annual report that provides highlights from each bureau. 2016-2017 Annual Report (8 MB) Pennsylvania Public Utility Commission's 2016-17 annual report that provides highlights from each bureau. 2015-2016 Annual Report (7 MB)

Texas RRC - Complaint Filing

    https://www.rrc.texas.gov/gas-services/complaint-filing/
    Jul 23, 2019 · Filing a Consumer Complaint regarding your Natural Gas or Propane Bill or Service: Toll 1-877-228-5740; Complaint Line 512-463-7164 Email: [email protected]

Consumer Complaints Form - Florida Public Service Commission

    http://www.psc.state.fl.us/ConsumerAssistance/ComplaintForm
    The PSC may still accept consumer complaints dealing with the Lifeline Program, Relay Service, and Pay Phone Service. Other consumer telecommunications complaints (excluding Slamming) should be filed with the Department of Agriculture and Consumer Services. Complaints about Slamming should be filed with the Federal Communications Commission.



Searching for Puct Customer Complaints information?

To find needed information please click on the links to visit sites with more detailed data.

Related Complaint Info